• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.3%
Positive
75
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,435)

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Timeframe

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Reviews that mention popular keywords

deal dash (720) customer service (747) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user davidh361
1 review
0 helpful votes
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May 5th, 2016
Verified purchase

My contact was with ANDREW and was a result of a credit card fraud situation.
He looked into the situation and was able to remedy the problem.
As no confirmation number was issued, Andrew sent an e-mail verifying what had been done.

Thumbnail of user tinar22
2 reviews
1 helpful vote
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January 6th, 2015
Verified purchase

I love the site. I do find it a little harder to play then the original site I used to play on. This site does have get items that you can actually need or use. They seem to help you out if you come across any questions or concerns. It is FUN, and GREAT to play on this.

Thumbnail of user abelk13
1 review
2 helpful votes
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January 17th, 2014

I bought the hundred bid pack and later decided I change my mind, so I go to request a refund for all my money back because I hadn't used any of the bids at all, but guess what. Nobody responded and I don't have my money. Even though they claim you can get a refund apparently they don't give a crap

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Abel, I found your email and it appears we replied to you 3 minutes after you contacted us and processed your refund in full. I'm sorry if you did not see the reply. I'll personally forward that on to you again for your convenience. Sincerely, Dave

Thumbnail of user mildredm10
1 review
0 helpful votes
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February 12th, 2013

I have find Dealdash to be fun, and fair, but most of all, the customer service and support has been excellent. I have experienced a couple of issues and Dealdash resolved them. I have won several items and received them as promised. I would recomend this site to others. My advice play smart and always be aware of your bidding practices.

Thumbnail of user janetr43
1 review
1 helpful vote
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July 7th, 2016
Verified purchase

Dash Dash is the only penny auction site that I bid on. DD always have great items up for bid. I have won items for myself as well as great gifts for family members and friends. You can't go wrong with Deal Dash!

Thumbnail of user mindyr6
1 review
7 helpful votes
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October 4th, 2015
Verified purchase

Back then you could win good items in minutes. Now you have to decide whether you want the item or not because of the price of the item you would have to pay for if you don't win. This is not the honest auction because people are anxious to pound you like crazy and I have seen where they can run people off and win the items cheap and it's wrong. I know I have been there and done it. So you can join deal dash if you want to but be prepared to pay for the items that you want.

Thumbnail of user dawnf8
1 review
1 helpful vote
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February 20th, 2014
Verified purchase

It has been harder to win now that more people are on and they also are bidding way beyond the value of it. I notice that some people are that win an item are bidding on it again to try to win twice if it doesn't have the win only once on it. Most of the stuff I have won has either been by luck or I had to pay almost what it cost to buy it because of the ending price and the bids I spent. Not that much fun anymore...

Thumbnail of user joyces14
1 review
1 helpful vote
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February 20th, 2014
Verified purchase

I have had wonderful experiences with DealDash Everything that I have won has been delivered well packaged and in a timely manner. I have been well pleased with quality of merchandise. I will continue to deal with DealDash and have told my friends and family about it

Thumbnail of user katherinec34
1 review
2 helpful votes
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October 23rd, 2016
Verified purchase

I contacted Deal Dash regarding the refund of my unsuccessful bids and the agent I chatted with instantly handled the refund, before I said anything else. I was amazed and extremely pleased at the instant response and customer service.

Thumbnail of user jeremyb34
1 review
0 helpful votes
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March 24th, 2014
Verified purchase

Customer service is great. Really happy with the site. But I rather use your site from my computer. When I use it on my phone is freezes my phone or just opens all by itself. But other than that great site.

Thumbnail of user evaa27
1 review
0 helpful votes
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March 13th, 2016
Verified purchase

I like to get a deal on anything I can. I ordered a necklace for my daughter and I never received it. I emailed deal dash and they emailed me back saying they would send me another one. I got it in the mail today and beautiful

Thumbnail of user suel118
1 review
3 helpful votes
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November 27th, 2017

I have enjoyed the many hours spent on DealDash. I love the items that I won. They all are of fine quality. I try to choose carefully the items I wish to win. All of the items won have been more than worth the bids it cost me to win them. I wish I could play more often. Thank you DealDash for the great time spent on your site...

Thumbnail of user joshm127
5 reviews
52 helpful votes
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December 10th, 2016

I waited 2 months and didn't get what I "won" (you have to PAY to bid). Finally support told me that I am "suspected of fraud" and that I won't be receiving my items OR a refund until their "investigation is complete." - I wrote the Attorney General and BBB and will sue them for a refund if I have to. Avoid this scam company at ALL costs!

Response to DealDash: I already did get in touch with you. My review reflects what your customer service already told me!

Tip for consumers:
Do not use this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi JD,

Thank you for getting in touch. I'd like to take a look at your account and see how we can resolve this. Can you send me an email with your user name?

My personal email address is adrian@dealdash.com

Looking forward to receiving more information.

Thumbnail of user debbiea43
3 reviews
0 helpful votes
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July 30th, 2016
Verified purchase

Well, every time the word Checking comes up, someone is allowed to bid over it. Whenever I try to do it, I lose. Therefore, I just do not understand what is going on. But, I do enjoy bidding on your website.

Thumbnail of user deew38
1 review
6 helpful votes
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September 10th, 2016

I have the same opinion as Will. I have tried several auctions after I first joined Dealdash and in every case, I've ended up having to use the buy it now feature because there is no way to win. I don't want to use the Bidbuddy because I have noticed, sometimes the items go for more then their listed value. Don't understand that at all. I don't want to pay $30 for a $25 gift card! That brings me to the value they list on the items. I'm not so sure the values they list are anywhere near what the items are actually worth. No "buy it now" makes sense on over priced items. Also, when I bought bids, they ran it through twice. I only bought one pack and ended up with two. Not what I wanted. Why would I buy bids in two different transactions at the same time?

Thumbnail of user jillm44
1 review
15 helpful votes
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August 23rd, 2015

This site will take money from your bank account/ credit card unauthorized! Do NOT give any financial information to them whatever you do! They will drain all your financial means from your account. FRAUD!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jill. Sorry to hear there's been a misunderstanding. Please note that although signing up on DealDash is free we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details.

DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.

If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.

Thumbnail of user albertw17
1 review
1 helpful vote
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February 13th, 2014
Verified purchase

Too much delay between submission of a bid and when it registers. Also, BidBuddy would be more interesting if the bids were randomly submitted. If they are going to be at the "last second", they should in fact be at the last instant so as to NOT allow a "jumper" to come in immediately after the bid causing the bidbuddy bidder to lose the lapsed time.

Thumbnail of user donnab171
1 review
0 helpful votes
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January 23rd, 2017
Verified purchase

Dealdash has the best associates to work that I have every dealt with woth any company. Very detailed ordinate. Always has an answer or solution to any matter you might have. Kudos to dealdash's associates/employees.

Thumbnail of user susannep65
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

Fastest win I've ever had & I have tried to win this set for so long. I already won this set a very long time ago & my sister accidentally threw one of the knives away in this set, the smaller one. I missed this knife so much as I love to use these everyday. I think I will pass on the other 2 to my son as he loves to cook as well. I have almost all the knive sets in this series. Thank you Deal Dash for a terrific win.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you for your review Susanne! We're very happy to hear of your great auction win and look forward to hearing of more fantastic wins in the near future, Happy Bidding :)

Thumbnail of user jeanettel1
1 review
1 helpful vote
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January 7th, 2014

I bought a camcorder which was shipped by Sears. I received a portable charger instead. Sears made the mistake. At first I was told I would have to wait to get a return label from Sears, but today I was made very happy when Luisa sent an email telling me they will replace the camcorder and let me know when it goes out and I can do what I wish with the charger I received. I was unhappy with having to wait, but now I am thrilled to hear I will be getting a camera without having to go through Sears, For clarification, the camcorder was bought through Deal Dash and I used the buy it now option. Somewhere in the US somebody got a nice camcorder and someone is trying to find out where their battery is. This is all the fault of Sears since they put my address on the label for the wrong merchandise.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jeanette, good to hear this error is being made right and without too much hassle. Please get in touch again with any inquiries. Thank you for the positive review.

Thumbnail of user larryg46
1 review
13 helpful votes
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July 29th, 2015

First time i tried got in a biding war with several other determined bidders after spending over $100 dollars dropped out received nothing when they posted the winner wasn't even one of the people i was bidding against sure I can get my Bids back by buying the item at full price$700 no thank Ill stay away

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thanks for getting in touch. I apologize for the inconvenience. In order to see what may have happened and help you out, could you please let me know your DealDash user name? I cannot see any accounts under the name "Larrbear". Perhaps you included some numbers?

Alternatively, I can pull up your account with the email address you've registered on DealDash.

Looking forward to hearing from you in order to help resolve the situation.

Thumbnail of user kimd30
2 reviews
1 helpful vote
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October 24th, 2014

My experience has been very exciting and productive. Watch how much you bid for each item and be aware of the price you will have to pay. AND bid on the things that you want and are willing to pay for if you do not win the bid.

Tip for consumers:
Be nice to the other bidders. Let the clock run down!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vinces10
1 review
3 helpful votes
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October 23rd, 2013

I have been on DD since June. I am confused by some of the negative comments I have found here about DD. I have never had a problem with a shipment and I have won several things from them. I think their customer service is overall very good. My only gripe is that a bid COSTS between 15 and 60 cents each but is only worth ONE CENT when you go to bid. That is some steep depreciation! However knowing that, I still go back and bid. If you keep your wits about you and don't overbid, you can still make out ok.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Vince. By having the auction price only increase by 1¢ with each bid, the final sales price of the auction remains very low for the winner. We use the sales generated by selling Bids to fund the highly discounted auction prices. Sincerely, Dave

Thumbnail of user leroyb31
1 review
2 helpful votes
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September 30th, 2016
Verified purchase

I bid on a blanket for my granddaughter and thought the blanket was pink. After looking at the final bid it turned out to be a blue blanket. Contact Customer Service and James made arranged for me to receive a pink blanket for my granddaughter.

Thumbnail of user rachelb88
1 review
2 helpful votes
  • Send Message
July 6th, 2016
Verified purchase

I have been a shopper a little over a year and have been very happy with many of my purchases. Many unique items which also make great gifts. On a stressful day I can get my mind off things by heading to DD and bidding on items.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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