• DealDash

DealDash

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Overview

DealDash has a rating of 4.4 stars from 4,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.3%
Positive
75
Neutral
5
Negative
17
68
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How would you rate DealDash?
Top Positive Review

“Clothes”

Marianne A.
9/5/24

Just about all the clothes I have won and received have been too small regardless of their being marked large. I am a large for all the clothes I buy so something is wrong with the sizes you received. Other than that, I love the items I have won on your site.

Top Critical Review

“They do not make it easy to win things”

Lisa A.
8/2/24

I hadn't been on in a while so I thought I would try it again. It's still exactly the same. No fair rulings back and forth. The same people win all the time.

Reviews (4,435)

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Reviews that mention popular keywords

deal dash (720) customer service (747) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user chrisj72
2 reviews
0 helpful votes
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February 12th, 2015
Verified purchase

This is a confusing site that is similar to be a auction, but the structure is so close that a lot of people that bid in an actual auction know that fee's are paid if you win the item. The fact is your every bid is paid for by you so if you win the item you end up paying the final price & the bids it took to win it so ad up how many bids it took & the winning price that is your total. So they are not helping you save money on so many of the items you win, ( Good Luck)

Thumbnail of user susans66
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

I haven't been bidding on anything lately because I spent a lot of money bidding on some things and didn't win anything. I'm disappointed with the results I didn't get. I have been using a different bidding site and I have won a lot of things.

Thumbnail of user michaelw128
1 review
2 helpful votes
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March 15th, 2015
Verified purchase

I was kinda of confused on how Dealdash worked. I just wanted to try it. Had to purchase bids in order to try. I requested a refund and they gave it to me. They also let me keep the bids that I had purchased..

Thumbnail of user anabelc3
1 review
0 helpful votes
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November 25th, 2015
Verified purchase

Me and my husband were bidding without realizing our card was getting charged for the bids i contacted customer service and adrian was great and provided great customer service and refunded our money back thank you adrian!

Thumbnail of user harveyo12
1 review
10 helpful votes
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March 16th, 2020
Verified purchase

Dealdash is a wonderful site that offer products that we use on a daily bases. It gives us the opportunity to buy these products at a price we can"t buy them in a store.
Dealdash offers brand name products and i love the fact that shipping is FREE. When it comes to finding a product to buy on line i look for it on Dealdash first. THANK YOU.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Harvey,

Thank you so much for taking the time to leave a review.

We're so glad to hear that everything from our products to our shipping have surpassed your expectations!

We offer world-class support as well; if there's anything we can help with, please don't hesitate to let us know.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a fantastic day!

Thumbnail of user evae2
1 review
2 helpful votes
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February 4th, 2014
Verified purchase

Awesome site! Great products up for auction with the opportunity for anyone to win. I've had lots of fun bidding and winning and love the free shipping. Love having the opportunity to win free bids, too!

Thumbnail of user patrickm568
1 review
12 helpful votes
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November 15th, 2019

DealDash is a scam. You pay a ridiculous amount for bids that are only worth a penny. I used 827 bids just to try to win 950 bids. I felt like I had to keep going because I had already wasted $50 so quickly. Even the people that win end up paying way more then the product is worth when you add up how much they paid for bids and the product. I saw someone paid $40,000 for a truck that was worth $27,000. I will never use this site again, and I will tell everyone I know to never use it too. I forgot to mention, I was charged $78 just for signing up for the site to start off with bids. I just wanted to check the site out first. I made the mistake of buying a second package for $38 because it said the bids would be worth 13 cents, and they weren't.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Patrick,

Thank you for your honest feedback.

I'm sorry to hear that you didn't win the 950 Bid Pack auction after investing 827 bids in it. I can certainly understand your disappointment.

Did you know that we have a Second Chance Guarantee? If you don't win an auction with your first bid pack, those bids are credited back to your account free for a second chance. These have already been added for you if you want to give the auctions another try.

Your satisfaction is important to us and if you're still not happy with your DealDash experience, we also have a 100% money-back guarantee on your first bid pack purchase.
Our contact details are below if you'd like to discuss this or have any other questions.

To answer your other points, we, unfortunately, cannot offer price matching with traditional retailers like Home Depot but instead offer a unique, entertaining alternative to shopping which we hope provides fun as well as great deals. Also, the estimated winner's cost is based on a bid price of 20c/bid, however, as you mentioned you can purchase bids as low as 13c and there are various ways to earn free bids.

I hope this helps. We're available 24/7 below if there's anything more we can assist you with.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Thumbnail of user donaldb39
1 review
0 helpful votes
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January 20th, 2015
Verified purchase

Receiving the free bids was very easy. All I had to do was watch a video, and then write a reply... Though receiving the free bids was not instant, I do feel that it was very prompt. I'm very pleased with this opportunity!

Thumbnail of user jamess573
1 review
1 helpful vote
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July 13th, 2017

This company helped me out right know questions asked and i am very grateful for all the help and i mean right away. You could not ask for anything more. Most companys take there time in giving you help and then you usualy don, t get any help in the end.

Service
Value
Returns
Quality
Thumbnail of user peterp47
4 reviews
8 helpful votes
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November 26th, 2013

When they say they are the honest and fair auction it is for real no shipping charge is a good example of this all others are ripping you off with a shipping charge. DealDash is the best penny auction I have found and the service is the best.

Thumbnail of user davido9
DealDash -. – DealDash Rep

We're glad to hear it Peter, thank you for the feedback!

Thumbnail of user cindyf15
1 review
0 helpful votes
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January 23rd, 2015
Verified purchase

I didn't know how to change my email address and sent them the information and they did it for me. I expected them to send me instructions telling me how but they did it for me. I appreciated it so much.

Thumbnail of user christinal64
1 review
0 helpful votes
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July 25th, 2016
Verified purchase

There is a strategic way to win auctions on Deal Dssh. I recommend studying and watching a few auctions before you start.

I love doing most of my gift shopping on Deal Dash. Of course I get stuff for myself too, I just can't help myself.

Thumbnail of user cheriej
2 reviews
0 helpful votes
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February 19th, 2014
Verified purchase

I loved playing DealDash and won a lot. Then I noticed every time I came back in and bought bids, I never won. I tried time and time again and finally gave up and went back to Quibids. I would love to play your sight again but can't seem to win anymore!

Thumbnail of user bethjaneller
2 reviews
1 helpful vote
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January 31st, 2014
Verified purchase

Easy to use Bid Buddy to set amount of what I wanted to bid for items. Easy to pay for items through the use of Pay Pal. Delivery of items has been on time and in good shape. I regularly recommend DealDash.

Thumbnail of user maxm43
1 review
3 helpful votes
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September 19th, 2013

Its the only penny auctions site that its fair and honest.
The timers work great, bidbuddy and also you have the option of buy it now.
I visit many other sites and non has the overall selection and customer service that DealDash has. Im very pleased!

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Max and we're happy to hear this. Be sure to get in touch with us if you have any suggestions on how we can make the experience better. Sincerely, Dave

Thumbnail of user janeb48
1 review
0 helpful votes
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April 2nd, 2015
Verified purchase

Everything that I read about Deal Dash sounded legit. So I though, I'll give it a try. Didn`t know how 400 bids would work out. But I think that I have everything under coontrol. LOL! I've won 3 bids, not big ones, but I won. Yea!

Thumbnail of user susiea7
1 review
1 helpful vote
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July 9th, 2016
Verified purchase

Everything I have won has been shipped beautifully. The only bad experience I had was with a candle I won. The first time it arrived it was broken. I emailed customer service and the response came in from a customer service associate named James. He was great to work with. He apologized for the inconvenience and immediately got another one in the mail to me. Unfortunately, the second one arrived the same way. So I replied back to James about the circumstance and again he apologized and got yet another one out to me immediately. Needless to say, the 3rd one arrived in good condition. I have not reviewed the first 2 candles. Since the problem was promptly handled, I don't intend to review them badly but will review for the 3rd candle for the product itself. I am very satisfied with your customer service people. Thank you!

Thumbnail of user rogera38
1 review
15 helpful votes
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January 4th, 2018

Once i won a badge and an auction, it is nearly impossible to win more auctions when people are placing 800 bids on bid buddy for a $20 item. What is going on here? Is that inside hired help placing those bids? I want ANSWERS PLEASE.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Roger. Thanks for writing today. I'd love to look into the auction where you mention people were overbidding and explain the situation to you. Would you be able to send me an email with the item the auction was for and your user name? My personal email is adrian@dealdash.com

As far as the bidders on DealDash, I can assure you that 100% of them are real people. DealDash has been audited by Ernst & Young, and the results of the audit certify that there are no employees, bots, or shill bidders in the auctions.

Hope this helps, I look forward to hearing from you!

Thumbnail of user gregoryh31
1 review
1 helpful vote
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January 29th, 2014
Verified purchase

Great experience using and bidding on DealDash. I have won a lot of items and I have lost on a bunch but it has always been fun. Of course I like winning but I believe that it has been a fair site. Like the television commercial, "Try it, you'll Like it".;-)

Thumbnail of user jacquelined10
1 review
0 helpful votes
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August 18th, 2014
Verified purchase

When I received my FitBit Flex from Deal Dash, I was disappointed to find that it didn't work, but when I contacted Deal Dash support I heard back from them within hours and they arranged for my refund right away. I find their customer service friendly and helpful. They agreed to a refund without any problems. I am very happy with my experience.

Thumbnail of user franka41
1 review
1 helpful vote
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August 8th, 2015
Verified purchase

Not knowing what i was doing at the time i started to try to get something for less.
I found my self being charged on my credit card more that what the product could be bought for.

Sorry i'm old and shouldn't be doing something i know nothing about.

Thanks for understanding. This is not for me

Thumbnail of user davido9
DealDash -. – DealDash Rep

Glad we could help Frank. If you change your mind, we'll be happy to welcome you back.

Thumbnail of user nathanj20
1 review
2 helpful votes
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March 17th, 2015
Verified purchase

I have given this auction site a full week. I've been up at all hours watching, and have figured out how to us the auto bid. This is great. If I find something I like. I just put up what I want to wayger. And get up the next morning and see the results. I love it.

Thumbnail of user deborahf3
5 reviews
2 helpful votes
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November 26th, 2012

I have been participating on dealdash a few days now, and have to admit that I had to "learn" the ropes first. Those questions that were not answered in their FAQ were answered by email through their support team. Anyhow, after catching on and having a plan of what I wanted to come away with in the respect of money and items, I was good to go. I do not like the limit on the small items, as it is pretty easy to get the smaller items, but I guess they are trying to be fair to everyone. I do like the specials they offer with bids, and I'm sure there will be more to look forward to as I remain a dealdasher - thanks dealdash.com!

Thumbnail of user jefferys6
1 review
1 helpful vote
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June 27th, 2014
Verified purchase

I just joined and hadnt bidded yet realised my cards had been charged so I decided to opt out. I called customer service about it they promptly returned my funds. Very, very fast five mins. My funds were replaced. Thanks Deal Dash!

Thumbnail of user charliec108
1 review
8 helpful votes
  • Send Message
January 28th, 2019

CHECKING? 10 second rule?

Well, I have one question that I would like answered.
Before I give any more stars.
And that question is what is with the 10 second bid not working when I'm the only bidder? The timer gets to 0 and a message flashes CHECKING.
Now the timer would be at 12+seconds if it continued to count down and BAM another bidder jumps in? That has happened 4+ times to me. I would like to know why the 10 second rule does not or is not allowed to apply in those situations?
Other than that it is an addictive experience
And I do enjoy the concept but until this CHECKING thing gets cleared up for me I cannot in good faith recommend anyone to deal dash.

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Charlie,

Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.

From what you have told me, it sounds like the web browser was not updating immediately. DealDash is one of the most reputable and trusted auction sites in the industry and all auctions are played with real bidders just like you trying to win a great deal. I'm sorry if this has caused you to think otherwise. As the site uses Internet as a medium, there is always the possibilities for lags, delays, network interruptions, etc.

In this case the system was checking for any booked BidBuddies from other members that it must activate and keep the auction running. I do know that no one has had any extra time or advantage to try and outbid you. In the case that you see the auction timer hit zero and you are not immediately congratulated with the fireworks animation, it may be the case that there’s a delay in automatically refreshing the website. I’d recommend quickly refreshing your browser to see if the auction has ended or not: either the auction is still ongoing and you still have a chance to participate in the auction, or you’ve actually won the auction.

One thing that may help is to keep other tabs, windows and browsers closed while bidding to help keep your computer running as quickly as possible. Also it is always good to use the BidBuddy when you can, as there is a system in place that will ensure your bid is placed even if there are any unexpected network interruptions or loading delays.

Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.

I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Your DealDash experience means everything to us.

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 3 days

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