- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I never win at any games of chance, but with Deal Dash it finally happened to me. Thank you for being a bidding website that delivers a great experience for everyone, and quality products.
Date of experience: July 21, 2016
Always get prompt answers and no hassle replacement when an item arrived damaged by UPS. James even sent the replacement before I returned the broken one since it was a Christmas gift. :)
Date of experience: March 2, 2016
My bid buddy account bids seamed to be jumping around. Deal dash researched the problem and found it may have to Internet problems. They whew very fair. Thanks again.
Date of experience: March 4, 2016
I always enjoy bidding on this site. It is my favorite place to bid. They are honest and try to help you out all the time. Customer service is number 1 here.
Date of experience: November 15, 2013
Great experience. I have won 49 auctions in less than one year and service has been fantastic and I am picky. My only complaint is that there are now too many bidders.
Date of experience: March 27, 2014
The site recently held a Black Friday free sale, where if at the end of the auction you had the highest bid, you got the item for free. Sounds great right? That's what I thought until I looked at it more closely. Here are some of the auctions I reviewed from their Black Friday Sale.
Apple Mac mini sold for $633.95
That's 63,395 bids@ $. 15 each(this is the cheapest you can buy bids from them, you may pay even more), which comes to $9509. 25 - $540.00(retail price).
Dealdash profit $8969. 25
HP Envy Laptop sold for $403.06
That's 40,306 bids@ $. 15 each, which comes to $6045. 90 - $880 retail.
Dealdash profit $5165. 90
Arrow Sewing Cabinet sold for $488.45
That's 48,845 bids@ $. 15 each, which comes to $7326. 75 - $536 retail
Dealdash made $6790. 75 off this product.
Ridiculous profits just off of these 3 items! If a group of people came up to me and said "We'll give you $9500 to go out and buy an Apple Mac Mini and throw it up in the air so one of us can catch it," he'll yeah I'd do it.
In the end, one person won, who may or may not have gotten a good deal depending on how many bids they used. Everyone else who took part in the auction is given the option the buy the item at retail value, and get your bids back. Which could work against you anyways because you could get the item on sale elsewhere. My advice, STAY AWAY.
Date of experience: December 8, 2013
Why the negative review? Certainly it would be great to profit so much however as you mentioned everyone that took part can buy the item at retail value and get their bids back for free which the majority of people do; therefore we don't make a profit from all the bids as the majority are returned back to the customer. Our prices match our partners like Best Buy and Sears so whatever price you would pay with them is the same with us.
Excellent customer service and support. They took care of my problem very quickly and professionally. DealDash is a good site. I am pleased with all the products I have received from them
Date of experience: November 19, 2014
I LOVED finding this site. I didn; t do great in my first bid package but they gave me a second bid package gurantee because they want you to win. (send an email to get your second package if you don't win wiht your first) SO, after getting my second package i won amazon gift cards, a pan and a breadmaker we have been needing. It is not luck, or chance its a skill set. BUT i also got my pan today its totally legit and and a great site!
Date of experience: November 26, 2012
If you are asking about the customer service it is great. They have always answered my questions and quickly. It shows a purchase date of 1-27 but I didn't purchase anything yesterday.
Date of experience: January 28, 2014
At first I had a great experience, but lately it is like some team up and some just run up the prices... how can someone bid for hours on an $80 item?
Date of experience: February 14, 2014
We've emailed twice for a refund of our money to no avail, this site is ridiculous unless you don't work and can sit for 24/7 on your computer. What a joke!
Date of experience: September 4, 2013
Hi Jeff! Our website actually has an automated bidding tool that bidders can use to automatically place their bids, and in fact most auctions are won using this feature. It makes winning faster and easier than you might think!
We have a Money back guarantee on your first bid pack, so you shouldn't have any problems getting a refund on your first purchase. Please send me a personal message if you are still waiting for your money so I can follow up on this for you.
Being a newcomer to DealDash, I had a lot to learn. Jessica was extremely helpful, very pleasant. She explained several things in detail including the Bid Buddy system. Excellent customer service.
Date of experience: October 22, 2014
Deal Dash responded immediately, and took care of my request! I wish everyone had customer service like Deal Dash! They could teach a few companies how to keep customers for life!
Date of experience: August 16, 2016
This site can get very expensive if you dont watch how much you bid on each item but is good entertainment and most of the items won are of great quality.
Date of experience: June 5, 2018
I was missing an item that I bought so I contacted customer service when the delivery date had passed. They were very prompt in solving my issue. Thank you Deal Dash!
Date of experience: March 13, 2016
Love this site. Just use common sense and don't get caught up in bidding wars. Let the clock run and earn more free bids. Give it a try! Have won many things and playing is a blast!
Date of experience: December 19, 2012
I purchased a bid pack and couldn't quite understand the auction so I messaged Deal Dash Customer service and within an hour they refunded my bid pack amount and gave me information on a video they have to better understand how Deal Dash works so if I want to give it another shot I can better understand it. I have never had a company get back to me as quickly as they have and they truly were helpful I'm absolutely amazed and I'm very impressed with the customer service. I am going to give deal dash another shot just because they truly help there customers and do it in such a quick manner :).
Date of experience: February 26, 2016
Every morning I open my computer directly for Deal Dash, I really enjoy having fun and winning. Love the fireworks congratulations. Is perfect for people like me who are retired!
Date of experience: July 26, 2017
James here from DealDash.
Thank you so much for your awesome review!
We are always happy to do everything we can to make your experience as best as it can be on DealDash.
DealDash loves you!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Feel free to contact us at any time,
Your DealDash experience means everything to us.
I contacted customer service so many time no response they didn't resolve my issue
I'm wondering what kind services they have
I don't recommend any one to buy from them
Date of experience: August 18, 2020
When you have an issue with any part of the Web site, contact customer service and you won't be disappointed. They do everything in their power to fix the problem.
Date of experience: March 12, 2016
Just remember the old saying...
"If something seems too good to be true, it usually is!" DealDash is just a scam, they make a TON of money just for people bidding! Use your common sense folks!
Products used:
None
Date of experience: May 4, 2021
Hello Sabrina, Thank you for your review. DealDash has been in business since 2009, and the integrity of our auctions is our top priority. We stand by our motto of "fair and honest" auctions, and would never do anything to cast this into question. With over a million registered users, we are the leading company in this market in America - that success would not be possible without a total commitment to integrity.
In addition to offering a money back guarantee on the first bid pack purchase and a second chance guarantee for the first win, DealDash provides a list of the past winners within each auction. This includes the number of bids and the final auction price for that item.
If you have any further questions or concerns, please reach out to support@dealdash.com and we will be happy to assist.
Customer support was excellent with the speed and expertise in how they handled my problem. I can't thank them enough for the great service I received. Now I can go on winning auctions at Deal Dash.
Date of experience: August 11, 2015
Good to hear we could help Norm. Good luck in the auctions!
After going through the tutorial and placing a couple "free" bids, I was questioning the legitimacy of this website. First I did research on google to see what reviews I could find. Most came up fine. Then, I checked my bank account. I had TWO unauthorized pending transactions from DealDash totaling $156. They don't let you onto the website without adding your credit card info and they don't make it clear you are "purchasing" anything even before you get to the auctions. This is predatory behavior. I had to jump through hoops to figure out where this charge even came from and request a refund. They also don't have any customer service number- only email through their website- so it was impossible to get a hold of someone to figure out what even happened. Be aware and extremely cautious of this site. They will charge your card and claim it's "free bids". They will not make it easy to figure out how to contact them or get your money back. Now I have to wait until my bank releases the funds and hope BOTH unauthorized transactions are reversed.
Date of experience: March 14, 2022
Hi KC, sorry for the confusion here. DealDash is a pay to play auction website and you can learn more about DealDash here: https://www.dealdash.com/help/how-it-works. Kindly reach out to us at support@dealdash.com and we will be more than happy to assist you with any accidental purchases.
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
So great to hear Victoria, thank you!