DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
So I didn't read the fine print. I saw "risk free". You can get all your bids back if you don't win. But I didn't read that I would have to "buy it now" to get the bids back. So the cash amount I would spend if I bought it now plus the cash laid out on the bids is already more than the computer I am interested in. Now what do I do with those bids I get back? Bid on something else and if I don't win that have to buy that also at full price. I have no interest on bidding on something else so I lost that money. I can now see how they make their money. It's my fault for not reading it thoroughly. IF IT SOUNDS TOO GOOD TO BE TRUE, IT PROBABLY IS. Good luck bidders.
Date of experience: February 15, 2014
So bids cost $. 60 to sign up I bought the 60 bid starter pack for $36. Bids hen went on sale for $. 15 so I bought 2000 for $300 thinking that would be plenty of bids. I bid on a $600 iPad and used about 2400 bids with the idea of just buying it at the end and getting my bids back if necessary. This particular iPad sold for $186.24. That is 18,624 bids, let's say each bid was sold for $. 15 that would equal $2,793.60 for an iPad, plus the $186.24 that the winner had to pay. I wish I had invented this ridiculous scam. The people at this site must be raking in money hand over fist due to all the sad dumb people (like me) who just flush their money away. I have tried using my bids on other items since and firmly believe that you cannot win any of these if you have a job or a life. Then I found out that there are software programs out there that people can download to give them extra information and help them win. My advice would be to save your money. I started with the idea that if I only bid on something that I am willing to pay full price for anyway that I can't lose right? Except that after using all of my $350 worth of bids and then having to pay $50 for winning a $350 dollar item, I actually lost $50 and wasted a lot of my time. I'm sure there are people out there that get lucky once in a while or have a system, but it's just like playing in a casino, eventually the house always wins.
Date of experience: September 19, 2013
I have been a Deal Dash user & FAN since 2013 and have gotten great products. Now 20% of their products they are auctioning are from a company called The Barrel Shack which dispalys great on the page until you get one of their products... Made in CHINA - nothing special, my $290 clock is maybe worth $35 in an American store. Such a disappointment in Deal Dash for hooking up with them soooo deeply.
Date of experience: November 2, 2015
Hi Dee. Thanks for writing and I'm sorry to hear that the Barrel Shack items did not meet your expectations. These are handmade items, and therefore every single one is different. We understand that these products are not for everyone. DealDash will be happy to assist you with the return process and issue a full refund to you. From what I can see, our support team has sent you a return label so you can ship the item back. If there's anything else we can do to help, please don't hesitate to contact us. Thanks for your understanding!
THIS IS INDEED A WONDERFUL PLACE TO VISIT. Not only is it a true and honest penny auction, their free shipping is very fast, the products are top of the line, and the customer service is outstanding. Not to mention it's a lot of fun bidding on something you really want. The "buy it now" option makes winning anything almost a sure thing. If you like penny auctions, don't waste your time on any other. DealDash is the ONE!
Tip for consumers:
Use your bid buddy
Date of experience: August 23, 2016
In order to get started with deal dash I had to buy bids. A half price sale got me 500 bids for $30. Looking at recent auction winners it soon became obvious that most auction winners were spending far more than 500 bids to win anything actually worth more than $30. The values indicated for products being auctioned were much higher than comparable products sell for. For example; the buy it now price for a stocking cap was $50, a two-pack of underweat was $95, a pair of flip flops was $88! The only items I saw that were priced correctly were gift cards. I tried several auctions and after spending 350 bids managed to win a $50 gift card for $1.38! My remaining 250 bids didn't get any more wins, so that gift card actually cost me $31.38. I felt ok about that until I discovered the Wilson & Miller store gift card I won is worthless. That store only lists about 35 products and every product is grossly overpriced. The least expensive product currently available is a set of 3 stainless magnetic parts trays listed for $95. I already own an identical set of those that cost $8. After more research it appears most of the products being auctioned on deal dash are from companies basically owned by the same people who own deal dash. This learning experience cost $31.38, plus about 8 hours spent bidding.
Now, for the good news. After filling out a complaint with customer service, they immediately refunded my original bid pack and then basically converted the gift card to 300 more bids. So I am back where I started a few days ago with a pool of bids to use on the site. No doubt I will end up attempting to win something. The site is very addictive and time-consuming, but people do spend hours playing solitaire or on gambling sites with fake money. Deal Dash costs real money up front to play. It is basically very low percentage gambling to win stuff you could buy and save a bunch of time.
UPDATE: So I had a pool of 300 bids and a little experience with how the auctions work. My 300 or so bids won 200 bids and those won nothing. Since I got most of my money back, the experience only cost me $6.39. I spent quite a few hours on the DealDash site basically losing to people who could spend more bids than I had available.
Tip for consumers:
Unless you have lots of time to kill, close the browser window and do something, anything else.
Products used:
Just Bidding on stuff.
Date of experience: March 21, 2023
Thank you for taking the time to share a review with us Kevin. I'm happy to hear you were able to take advantage of our new user promotion to get double the first bid pack bids along with our money back guarantee on the first bid pack purchase. Our support team is available 24/7 to improve your DealDash experience.
The number of bids required to win an auction does vary from item to item and from auction to auction. For full transparency reasons we provide this data to our users to help them budget towards the auctions. There are great deals to be won on DealDash everyday! For example, a 2023 Yamaha 4WD was won for only 380 bids: https://www.dealdash.com/auction/11600016
DealDash wants to bring a wide range of exciting and new items to auction, and to do so we work with major retailers like Walmart and Amazon, as well as multiple brands and distributors from Aava to Wilson & Miller. It is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. Of course, we are hoping you can take part in the auctions and win many of these items at a great discount.
Have been with you guys for over 12 years for a reason!
Date of experience: June 6, 2024
Hi Antonio! Thank you for your wonderful review! We're delighted to hear about your positive experience and we truly appreciate all your support throughout the past 12 years. Your feedback keeps our team motivated, and we look forward to continuing to serve you for more years to come! Our Customer Support is available 24/7 if you ever need assistance. Happy bidding!
I love deal dash! Where else can you buy expensive items without breaking your budget? The bidding is fun in itself but when you see those fireworks it's amazing. If you try it you will see
Date of experience: July 3, 2016
Great way to save a lot of money on top brand items! Just keep track of how many bids you are using and how much you paid for them so you don't end up over paying.
Date of experience: November 27, 2012
I'm looking for a full refund to my MasterCard as per your terms if I am not satisfied with deal dash. I came to realize that it was not for me at this time. Thank you.
Date of experience: December 1, 2014
I had purchased bids and live outside of the 48 state area not knowing that they do not ship to Alaska and was helped immediately with a response for my request of a refund Thank you
Date of experience: January 28, 2015
The various sheet sets auctioned on Deal Dash are all top quality sheets. The most recent won auction was a gift for our son and daughter in law. They loved it and the shipping was quick.
Date of experience: August 7, 2020
Hello Bob,
What a wonderful gift idea! I am so happy to hear your son and daughter in law loved their new sheet set!
Enjoy your upcoming auctions and if you need anything please don't hesitate to reach out:)
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
I enjoy DealDash and have gotten some great bargains but due to my father's health issues have not been on for a while. Although both of my sisters are on regularly.
Date of experience: February 12, 2014
The bidding can be frustrating but the customer service is absolutely awesome, hands down! They are the main reason why I'm sticking it out and trying the site a little longer.:-)
Date of experience: July 28, 2017
I did not realize that money came out of my account before you purchased. I asked for a refund and it was returned with in a few hours. True to your 100%. Thank you I will return to do business.
Date of experience: October 24, 2014
Very nice and informative. The email helped educate me on how the auctions work and gave me another shot at playing again that I gladly will take. Definitely better than quibids
Date of experience: April 28, 2014
So far four items I have won are "out of stock"! How can that be? Why are the item's up for bid? A waste of my time and money! I have emailed them regarding this issue twice with NO response!
Date of experience: December 3, 2012
This site is O. K... you can win plenty for 95% or more off but you can also lose a lot of money too. This website should be categorized as Gambling/deals.
Date of experience: November 26, 2012
I love deal dash but I just cant afford the cost of the bid packages. Perhaps you could implement some different types of ways that us poorer people can earn bids
Date of experience: January 28, 2014
I think DealDash is a rip off and will not ever purchase any more. I'm stuck with over 400 bids. I've learned my lesson if it seems too good it is. I will and have told everyone about this website.
Date of experience: February 10, 2014
Hi Wanda, not to worry. All customers are entitled to a full money back guarantee on their first purchase and any unused paid bids. All of your purchases have been refunded in full.
If you change your mind and would like to come back and give it a try, please let us know and we'll be happy to answer any questions about how the site works and provide you with some good bidding advice. Thank you and all the best!
Everything I've won has been excellent quality. It has come promptly in the mail and has been as described. Only problem is I can't stop bidding. I'm trying to find balance!
Date of experience: October 11, 2020
Hi Jane,
Hope you're having a great day, thank you for taking the time to leave a review.
We're really happy to hear that you're enjoying the items you have won!
If you need our assistance with anything, please don't hesitate to reach out.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!
I have to give credit to the CS team. Very professional and addresses issues promply. One of the reasons I continue with DD. I have been a member since 2012, and enjoy the excitment of playing. I missed my appt to talk to someone on how to improve DD. Anyway of looking at putting page numbers at the top of the pages. Its a pain having to scroll to bottom to switch page numbers. Just a thought. Thank you.
Date of experience: April 11, 2014
Honest and totally trustworthy. My mistake going into this site without knowing the rules. Refunded my cost with no questions asked. Very pleasant and professional.
Date of experience: January 31, 2015
Best and most professional service ever. I appreciate the quick response and kindness of the staff. Giving site suggestions is a big plus. Very impressive
Date of experience: January 23, 2017
I ended up "buying bids" while trying to slide the bar. Can't find an undo. Just checking out the website! Did NOT want to purchase.
Products used:
None. Accidentally purchased “bids”.
Date of experience: July 25, 2023
Hi Stephen, thanks for your review! We're sorry for any misunderstanding. We do have a 100% Money Back Guarantee on your first Bid Pack. Please reach out to us at support@dealdash.com for assistance, we're here 24/7. Have a great day!
I seem to have a lot of trouble with the penny bid unction I need to learn which people will not give up on the bed I have to be a discount for three or four times but the product is worth you guys have taught me who to look for and how to figure out when and when I should not be infor this I am very thankful
Date of experience: March 9, 2015
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Dane, thank you for sharing your experience and I'm sorry to hear you did not enjoy what our service offers. Did you know we provide a 90 day money back guarantee covering your first bid pack purchase, so if you're unhappy with your experience you can get a refund? This gives customers the chance to try the auctions without having to risk losing money if not satisfied. If there's anything we can do to help make your experience better please get in touch with our support team. Sincerely, Dave