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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
WAS A FIRST TIME BIDDER. DIDN'T REALLY LIKE HOW SOME WERE BIDDING WAS SUPPOSED TO BE GETTING GREAT DEALS BUT I HAD TO GET OUT. REFUNDS ARE ALWAYS 100% WHICH WAS STATED. NOT SAYING ANYTHING BAD BUT HOPEFULLY I WELL RETURN AS A FUTURE BIDDER!
Date of experience: September 24, 2015
I requested something from DealDash that they don't normally entertain, But they will take My request into consideration, investigate, and possibly grant my request. In the end, I don't know their decision, but I think it is GREAT that they would even consider breaking their rules under special circumstances! I think that is the way the World should work - Right?!
Date of experience: November 24, 2013
Bought 4 of their 200 bid packs... bid on a few low end stuff auctions... mostly PS games... never won a thing. Waste of over 100 bucks I could have better spent on EBAY
Date of experience: November 8, 2012
I wanted a new phone for Verizon, but they don't offer any on the site, they still refunded my bid pack purchase and let me use the bids to bid on other items! Awesome service and fast response!
Date of experience: March 30, 2015
I have been part of dealdash for 4 years! Its one of the best penny auction sites online. If your looking for something safe and fun and you're to win this is the place!
Date of experience: February 8, 2013
Anytime there is a glitch in the system whether it is on my end or DealDash, these professionals are on top of it within minutes. I'm very impressed and that doesn't happen very often.
Date of experience: February 18, 2017
Initially a lot of fun, but in last few months there are not as many items auctioning at one time. So not quite as much fun for us smaller bidders, can't compete with with the high dollar bidders.
Date of experience: July 3, 2016
I'm in disbelief that my card was charged after going to this website just to see what it was about. Now I have a 72 dollar charge for a bid pack I didn't purchase
Date of experience: June 18, 2020
Hello Jay,
Thanks for getting in touch.
My name is Laura and I'm replying on behalf of the DealDash Happiness team.
My apologies for any misunderstanding when you signed up that you were making your first Bid Pack purchase at the same time.
We offer a 100% money back guarantee on your first Bid Pack, and I have issued your refund and sent you an email confirmation with the refund details.
If you have any questions, please don't hesitate to reach out.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
I made an acct to see if I could find a deal on a ps4. The moment I got on the site the home page just seemed fishy' so I googled to see if it was a scam. Didn't like what I read so deleted my credit card info from the site and exited. Was only on the acct for approx 90 seconds. 2 hours later my bank calls me to confirm some possibly fraudulent transactions on my credit card. Deal Dash charged my card 3 separate charges for $70 EACH. My bank is currently disputing. Deal Dash is some bullsh*t, smh
Date of experience: April 18, 2020
Hi Kenny,
Thank you for your review.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
I apologize for any misunderstanding when you were signing up that you were also purchasing your first Bid Pack at the same time. In regards to the other purchases you mentioned, it sounds like these bids may have been purchased by accident. DealDash has no way to charge our customers for purchases that were not made.
All charges have to originate on the customer's end. Our system is set up this way for your consumer safety.
That said, we offer a 100% money back guarantee on any first bid pack purchase, within 90 days of payment. We can also refund any accidental bid pack purchases, within 30 days of payment, if no bids have been placed.
I encourage you to reach out to us so that we may assist. We're here for you 24/7.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!
I have playing off and on for several years and it is a lot of fun.
Date of experience: July 11, 2024
Hi Donna, Thank you for your positive review! We're thrilled you enjoyed your experience! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!
Deal Dash is a exciting penny auction site that is fun, honest, whit lots of great features and has great customer service. All of Deal Dashes products are new and best of all are sent to you FREE! That's right FREE SHIPPING & HANDLING on all winnings being sent to you. The DD site itself is very user friendly & easy to get around in. The customer service at DD is the best. They have always answered my questions and have even given me ideas on how to obtain free bids. DD is fair, honest & trustworthy and is, without doubt a 5-star penny auction site.
Date of experience: October 9, 2012
Easy to use. Many different items... something for everyone.
Date of experience: June 3, 2024
Hi Stephen! Thanks for the five star review! We're so glad you were pleased with our services and items. It’s always encouraging to get such positive feedback, and we look forward to continuing to serve you! Our Customer Support is available 24/7 if you ever need us. Happy bidding!
When I noticed numerous items had not been delivered when anticipated I contacted deal dash who expeditiously looked into the matter. James helped resolve the issue and kept me informed of the progress by email almost daily. Without his help and professionalism in resolving the issue, I think I'd still be waiting on my items. GREAT JOB, JAMES, AND DEAL DASH!
Date of experience: July 10, 2016
Emailed for help
With issue and problem was resolved within 10 minutes. Email was sent after 6pm... Customer service is working 24hours a day! Amazing turn around!
Date of experience: April 23, 2015
I would rate higher, but I received 2 Keurig coffee machines. That was probably Wallmart fault. Dealdash responded quickly with instructions and a printable return shipping label.
Date of experience: October 23, 2014
I purchased ONE amount of $30 in bids, I ended up with a SECOND charge of $33 that I did not purchase or authorize. I kept the bids and figured I would just use them instead of contacting customer support, which I now know would have been a complete waste of time anyways! When I went back to the site, I had NO BIDS?!?! I have contacted customer support THREE times with no response back. This is a rip off!
Tip for consumers:
Don't waste your time, you will only get a headache
Date of experience: April 3, 2016
Hi Tara,
Thanks for your message and sorry for any inconvenience you may have had. In order to pull up your account, can you please send me an email with your user name so I can pull up your account. My email address is adrian@dealdash.com
After a miscommunication Deal Dash has allowed me to enjoy the strategy of real time bidding on line against multiple people from around the country. It is fun, especially when you win.
Date of experience: July 20, 2016
Pretty cool penny auction site i like the way it is set up it has no bid sniper and you just can't jump in after 5.00 could be limits on bidbuddy but not sure would really have to think on that
Date of experience: December 5, 2012
Bidding is always a gamble, but it Great when you win! I have so far won an i pod nano $8.99,7" google android tablet $. 99, and cordless wine opener $1.84... Luving It!
Date of experience: November 27, 2012
Di8fficult to win auctions with so many players, but GREAT specials (extra fast bids, free or 50% off, 15 cent bids etc). NO HANDLING FEES - much better than other sites, plus items offered are great!
Date of experience: February 13, 2014
Some of the best customer service I've recieved. Especially when I had an issue with a payment. I've found them to be very friendly, helpful, and understanding.
Date of experience: January 20, 2017
I have been a member of DD since Feb. 8,2012. After conducting an in-depth study of many different online penny auction shopping sites, I concluded that, without a doubt, this is the best. This shopping site places a lot of emphasis on excellent customer service. Whenever I contact customer service, I usually hear back from them sooner than expected. Customer service reps always listen and treat me fairly. So far, I won more than 650 auctions and I never had a problem they did not fix. Plenty of information and videos on how the site works are available. People who take a few moments to read, watch and learn how to play first usually become happy customers. If you are on a tight, fixed budget, it might not be for you, but if you know what you're doing and use the automated bidder, BidBuddy, you should be able to enjoy this shopping experience. As an experienced user, my best advice is to only shop for what you need and if you do not win, do a buy-it-now at the retail price and get all your bids back free.
Date of experience: April 21, 2012
Love this place, Bids are easy to buy and shipping is quick. I've gotten many things and everything is such great quality. I wouldn't bid anywhere else! Thanks Deal dash!
Date of experience: October 31, 2017
I'll admit it, I was one. I've removed it. When I was new to Dealdash, I had an email that said I'd get free bids for reviews. The emails contained links, and after one review... another email, then another. I'm not saying they said I had to give a good review, but what would you think? Bids were expensive, and they were going to give them to me for free! I wasn't even a member long enough to give a good review? Now, I'm here to say BEWARE! I've won some auctions, but I've come to realize the system is rigged. New members are dealdash's money coming in, while the veteran members win almost every auction. I've see an auction end while I still had bids booked? Their response was it was my fault. I've watched as a certain auction went on for 4 days with only 3-4 bidders for the majority of time. By day 2, it was obvious who would end up the winner. I tried to keep track, and calculated that "bidder" has at least 14,000 bids placed? Far-far more then the marked-up retail value. Team-bidding is rampant! I've discovered there are website that track every bidder and every item for a fee. Dealdash says there is "nothing they can do"? They're allowing others to cheat by allowing this. Beware, you have absolutely no chance to win when someone can sit and watch you and know how many bids you've placed, know your entire bidding history, and even tell these cheaters that you're a new member! This is the most honest review I can give you, It's just my opinion?
Date of experience: October 24, 2016
Cheaters use devices to know when you have run out of bids... be it in house or others bidding. Most high ticket items are falsely advertised and you may never receive them at all. You may spend $400 in bids just to pay $80 for a 50 inch flat screen TV just to use as an example (commercials).
As, the other bidders bidding along with you so that the TV is paid for several times over (in the thousands) just to receive a lower quality if you receive the TV at all! It is being shipped from overseas anyway so it also may take a month or longer to receive. But You WILL receive $30 in food gift cards quickly. Forget about winning great deals after you get them.
You will not understand why someone will pay $140 for a $30 gift card. The old time bidders know how to beat the system using bid packs. So they are not paying that much for it at all! You will notice "others" bots whatever... stop bidding when you stop then 1 person wins... interesting isn't it?
New bidders pay 100's of times over in bids. Because they don't know it is a scam yet! The owner(s) of this company are genius and I highly doubt they are American as the quality of products and product selection stinks. Like over processed "from China" cheap goods. I am sure they are billionaires. The auctions never end they go on for hours so they get as much money as possible unlike Tophatter a few min tops and not more than $20 typically a lot less. People lose 100s on DEALDASH
Date of experience: February 28, 2017
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Thank you William for the good feedback. Please don't hesitate to contact us if there's anything else we can assist you with. Sincerely, Dave