• Bookmark

    DealDash

DealDash

Write a Review

Overview

DealDash has a rating of 4.0 stars from 4,445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    193
  • Value
    178
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 83.5%
Positive
81
Neutral
6
Negative
10
View ratings trends
68
See all photos
How would you rate DealDash?

Reviews (4,445)

Rating

Timeframe

Other

Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user philk23
Colorado
1 review
1 helpful vote
  • Send Message
October 20th, 2015
Verified purchase

I meant to order just the 300 pkt of buy bids to try it out, and somehow ended up ordering two by mistake. Adrian helped very quickly.

Date of experience: October 17, 2015

Thumbnail of user willac
West Virginia
2 reviews
0 helpful votes
  • Send Message
July 27th, 2014
Verified purchase

I received a printer which did not have some qualities that I wanted. Deal Dash was quick to send return postage for the item.

Date of experience: July 24, 2014

Thumbnail of user athat
Tennessee
3 reviews
0 helpful votes
  • Send Message
April 6th, 2015
Verified purchase

It's been great for the most part. Customers service is wonderful as well. I just want to thank deal dash for helping people like myself.

Date of experience: April 3, 2015

Thumbnail of user kellyb159
North Carolina
1 review
1 helpful vote
  • Send Message
August 9th, 2016
Verified purchase

My 12 yr old accidentally purchased $72 USD of bids from the website. I emailed their support center immediately and was issued the refund within MINUTES! EXCELLENT CUSTOMER SERVICE

Date of experience: August 7, 2016

Thumbnail of user leighh58
Michigan
1 review
4 helpful votes
  • Send Message
January 30th, 2019

Fun bidding but way more expensive then it first seems and many times it's money spent on bids with nothing to show for it in the end

Date of experience: January 29, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Leigh,

Thank you so much for taking the time to leave your review, we're delighted to hear that you're having fun bidding on DealDash!

We are overjoyed when DealDashers win auctions for amazing prices, and our hope is for all customers to win great items at less than the retail cost. One of the most exciting aspects of our auctions is that we have no control over how long they last! As there are no reserve prices regardless of the value of the item, any bid can truly be the last one, which means all of our customers can walk away having won an item for a fantastic discount!

We certainly hope that you have won some awesome items at great prices, too!

I'm not sure if you're familiar with our satisfaction guarantee for the first Bid Pack purchase? We have this in place to make sure that you enjoy your shopping experience. You’ll be happy to know that if you do not win anything with your first Bid Pack (as advertised, first Bid Pack only), DealDash will put those bids back into your account so you can try again. We call this our Second Chance Guarantee!

Your DealDash experience matters to us, and we invite you to get in touch with our Support Team anytime you have any questions or concerns—no matter how big or small, we're here for you 24/7.

Please don't hesitate to get in touch.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Let me know if there anything I can do to further assist you.
DealDash loves you!

Thumbnail of user jamesn76
Colorado
1 review
0 helpful votes
  • Send Message
December 13th, 2015
Verified purchase

While on an exploratory visit to the web site I accidently ordered a bid pack. Upon addressing the situation my money was promptly refunded.

Date of experience: December 10, 2015

Thumbnail of user dianeo45
North Carolina
2 reviews
6 helpful votes
  • Send Message
April 23rd, 2022
Verified purchase

Deal Dash is so much fun. So many fantastic prizes to win. Unbelievably friendly customer service. What are you waiting for? Start the bidding!

Date of experience: April 23, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for your 5 star review Diane! I'm happy to hear you are having fun and enjoying the auctions, Happy Bidding <3

Thumbnail of user patriciah25
Tennessee
2 reviews
1 helpful vote
  • Send Message
February 27th, 2014
Verified purchase

Limited success. Think 3 min open bids would be better than 5 min. Do not like the teams that pass off each other. Discouraging

Date of experience: February 27, 2014

Thumbnail of user briant36
Louisiana
1 review
1 helpful vote
  • Send Message
March 8th, 2014
Verified purchase

I enjoy bidding and winning, only issue is you have too many who will bin to keep you from getting it at a fair deal

Date of experience: March 8, 2014

Thumbnail of user jaredp4
Minnesota
1 review
0 helpful votes
  • Send Message
March 19th, 2014
Verified purchase

Good site, it's legit. I've won quite a bit and received everything. I'm not participating much anymore though as it's just too hard to win recently.

Date of experience: March 19, 2014

Thumbnail of user roberte101
Pennsylvania
1 review
1 helpful vote
  • Send Message
September 15th, 2017

Great site, lots of fun, and the product quality is very high. I've won quite a bit more in retail value than I've paid for bids.

Date of experience: September 15, 2017

Thumbnail of user lindar42
Arizona
1 review
1 helpful vote
  • Send Message
September 19th, 2014
Verified purchase

I could not be more pleased with the response time. It just was amazing to have less than 24 hours of my request. I would go 5 stars on this.

Date of experience: September 16, 2014

Thumbnail of user lennyb13
North Carolina
1 review
1 helpful vote
  • Send Message
February 27th, 2014
Verified purchase

Okay, need more custom auctions where those heavy bin bidders are not there, I mean who bids over 15,000 bids on a camera lens

Date of experience: February 27, 2014

Thumbnail of user tanyaw30
Massachusetts
1 review
0 helpful votes
  • Send Message
July 5th, 2016
Verified purchase

Deal Dash is a great site to bid on, very trustworthy and tons of fun. I have won many wonderful items and at excellent prices.

Service
Value
Shipping
Quality

Date of experience: July 3, 2016

Thumbnail of user keviny17
Montana
1 review
0 helpful votes
  • Send Message
July 6th, 2016
Verified purchase

Bid and winning on deal dash is tons of fun. I can spend hours on the site shopping for great items at amazing prices.

Date of experience: July 3, 2016

Thumbnail of user amberp19
California
1 review
0 helpful votes
  • Send Message
February 26th, 2016
Verified purchase

Always a good fun time when bidding on deal dash! Most definitely one of my favorite penny auction sites with great products and great deals.

Date of experience: February 23, 2016

Thumbnail of user andieg
Ohio
2 reviews
4 helpful votes
  • Send Message
November 26th, 2013

Love this site! Great way to get Christmas gifts and have fun at the same time! Let the clock run so everyone wins! If you haven't tried it ya gotta!

Date of experience: November 26, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Andie for the positive feedback. Happy Thanksgiving!

Thumbnail of user lauriw26
Illinois
1 review
2 helpful votes
  • Send Message
August 31st, 2021

Off brand or knock offs that are not worth the price. I spent 80.00 on bids to receive an item worth about $15. Be careful

Date of experience: August 31, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Lauri, Thanks for the review.

Sorry to hear you are not happy with the items on DealDash. We have a wide range of selection of items from Apple products to Cars, in addition to gift cards and household items.

We do offer a money back guarantee on the first bid pack purchase, so feel free to reach out to us at support@dealdash.com!

Thumbnail of user monikan2
Virginia
1 review
2 helpful votes
  • Send Message
December 2nd, 2014
Verified purchase

They going to refund the 72. Oo Dollars that was discount to my paypal account for mistake very fast and polite customer service

Date of experience: November 29, 2014

Thumbnail of user prateeka1
New York
1 review
0 helpful votes
  • Send Message
May 28th, 2017

They have a lot of variety to choose from. I do love their gift cards and the electric products. Their packages are good.

Date of experience: May 26, 2017

Thumbnail of user roseg22
Michigan
1 review
1 helpful vote
  • Send Message
December 16th, 2014
Verified purchase

Ur deals are awesome! And your customer service is great they responded to my request very fast I appreciate that and the privacy!

Date of experience: December 13, 2014

Thumbnail of user dbcb
Maryland
1 review
3 helpful votes
  • Send Message
January 9th, 2015
Verified purchase

Confusing the automatic bid system just charged my card without knowing what happened or why even though I did not win any bid.

Date of experience: January 6, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Sounds like you made a purchase of a bid pack after registering your account. Could you confirm your DealDash username and I'll look into this for you? We have a money back guarantee on everyone's first purchase so we'll be happy to help get this refunded if you would like.

Thumbnail of user bubbac1
Connecticut
1 review
0 helpful votes
  • Send Message
July 23rd, 2016
Verified purchase

I have the best customer service there is from James he is very helpful and does what it take to make you happy

Date of experience: July 21, 2016

Thumbnail of user wendyd35
North Carolina
1 review
0 helpful votes
  • Send Message
July 24th, 2016
Verified purchase

Finally started playing on the app and I use it way more than my other apps. Anything I win or purchase ships fast.

Date of experience: July 22, 2016

Thumbnail of user cathyy1
Illinois
1 review
1 helpful vote
  • Send Message
October 29th, 2015
Verified purchase

Had an issue with bids, purchases and charges. Went to the online chat and James took care of everything instantly. Great customer service!

Date of experience: October 26, 2015

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

How do I know I can trust these reviews about DealDash?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DealDash?