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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
They were fast and the email was very understanding give me all the info I needed to know. Good service.
Date of experience: May 29, 2016
I have been fortunate on the site. There are great deals on fabulous products and winning is so much fun!
Date of experience: February 27, 2017
Very fun & fair to play. I enjoy playing and have won various items on the auctions. I also recommend.
Date of experience: October 10, 2019
Hi Scott,
I hope you are having a wonderful day
Reading this review made my day ☺
I am so excited to hear you have won some great items in our auctions!
Did you know we have 24/7 Customer Support?
If there’s anything you need help with, please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Thank you for being the best part of DealDash!
As a newcomer to deal dash, I have to say for not knowing a whole lot about how all this works, customer service was very friendly and informative.
Date of experience: November 25, 2014
I've won many large prizes for Christmas at little cost. My kids are going to think I won the lottery. It's fun and the customer service is awesome!
Date of experience: July 4, 2016
Didn't get to spend a lot of time since I didn't have many bids but I loved it. I did win 1 items at only $0.1 per each. What more could you ask for
Date of experience: June 26, 2014
Thank you for great experience I have had for many years.
Date of experience: April 18, 2024
Hi Evgenii! Thanks a ton for sharing your positive review. Hearing that you’re happy with our services reaffirms that we're on the right track. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
Always a thrill when I have bids to spend. Has been a good experience as to receiving my winnings in very little shopping time. Thanks Deal Dash
Date of experience: March 27, 2014
To much hassle to sit there for possibly hours, bidding every 10 seconds. Personally I don't have the time or patience. Those that do, good for them.
Date of experience: September 17, 2014
Excellent service. She reopened an auction so I could retrieve my 535 bids and "buy it now". I didn't know it is only good for 7 days.
Date of experience: October 3, 2014
THIS IS A SCAM! You SUCKER people into paying for bids, and you allow first time users to win 3 small items so that they get excited to keep on playing. Little do they know, that they'll have a SMALL chance into winning anything else, and before you know it, you've spent hundreds of dollars on nothing! What's worse is that you have your own employees playing to HIKE up the bids, as I've seen for myself, they are not shown on the bid screen after they place a bid. Just shows them briefly after they've placed a bid! What really makes me ANGRY is that I actually bid almost ALL of the what the asking price was on an item, and still LOST. Who would want to pay MORE than what the item is asking for? I know who. Your employees! That's what I call a SCAM and you're make MILLIONS off of people you decide to jump in as an "invisible" player! Don't think you're fooling me, because you're not! I know you'll tell me to buy my bids back for the item I bid on, but what's the point... I'm here to WIN not keep buying and spending money on items that I could use, but don't have an immediate need for! I'm done with this, and I hope I've warned enough people to STAY AWAY!
Date of experience: December 13, 2013
How can we help you Sacha? I'd be happy to provide assistance so you have a better understanding about our business and why people shop here. Also, we guarantee employees do not bid in the auctions.
I love the site, I have won a few gift cards worth low value. I find it frustrating with limited items in each category available for auction.
Date of experience: February 1, 2014
Love dealdash biding and thanks for taking off the warranty I forgot to unchecked the box. Keep up the good work.
Thank you
Have a wonderful week!
Date of experience: January 24, 2017
My email to Dealdash.com customer service follows. I hope this will save you from a headache and hassles:
I did NOT want to purchase bids before I had an opportunity to view and explore your website, auction site and live... auctions in real-time PRIOR to making ANY PURCHASE of products and/or bids of any type or amount! I most certainly did NOT desire or intend to make ANY purchase prior to the preview and a clear inquiry (from DealDash, on your part) as to the desire to purchase bids or products (from my PayPal account my part).
At the very minimum, I expected to see a (business standard) clear inquiry as to whether or not I was intending to make a purchase from my PayPal account.
Please make an immediate refund of the $72 charge you made to my Paypal account for 600 bids that was initiated when I set up a new Bidder account.
I am confused. Did not expect to purchase bids by merely creating a new account. I thought I would at the very least 1.) be able to check out the available live auctions.
2.) be able to view real time auction activity.
3.) be able to find an auction I was interested in bidding on...
Before I THEN... and NOT UNTIL THAT TIME, was clearly as asked if it was my intention to PURCHASE BIDS using my credit card on file with PayPal.
Date of experience: July 4, 2016
Needed fund back fast as travel necessary. Received funds by needed date. Thank-you
Why did you take out more money than I gave you at the start?
Date of experience: July 5, 2016
Not winning anymore.
Too many over bidders
Not Deal Dash's fault. You are awesome compared to all other sites
Date of experience: March 18, 2014
I was so surprised that your website actually worked if you played it smart! Definitely would do it again!
Date of experience: March 6, 2014
So many real deals, and it's fun! Great place to shop for gifts and personal items! Outstanding customer service.
Date of experience: July 3, 2016
This site has always been prompt in their service to their customers. I have enjoyed doing business with them.
Date of experience: April 24, 2014
I had a question that was resolved almost before I hit the send button. Very prompt, courteous and respectful
Date of experience: December 7, 2013
We always try to answer support tickets promptly! Good to know our support team is awake and helping customers like yourself. Thanks for sharing Joseph.
Great selection of products to bid on. Well-designed website. Excellent customer service and support. Timely shipping of won auctions.
Tip for consumers:
use the Bid Buddy to be fair to all
Date of experience: October 5, 2017
Customer service is excellent, they respond in no time. They will work with you to resolve the issue quickly
Date of experience: January 24, 2017
Had an issue and they took care of it within minutes of my email! That's exceptional! Thank you! Dani
Date of experience: February 4, 2017
Excellent customer service; cleared up a misunderstanding on my part. May spend more time on his site after all!
Date of experience: April 1, 2017
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Matt! Thank you for your five star review! So happy to know you're still having a positive experience. Remember, we're here 24/7 to assist whenever you need. Happy bidding!