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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user ahmedj61
Canada
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

It's perfect everything that I was expecting and more plus the communication and response back was really outstanding 👏 thank you

Thumbnail of user garyh2461
Georgia
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I was genuinely and thoroughly impressed with the level of communication! Within a few days of placing the order, I received an email from Meghan not only to confirm the details of the order, but also to ask for some personal input that might help as they built the ring. I than needed to adjust the shipping address. No problem. I've purchased jewelry before. I can honestly say that this was the most engaged seller I've ever worked with...& it was on line! Great Job, Megann. Someone needs to give that young lady a raise!

Thumbnail of user jacobb1164
Japan
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Would order from this site again. The ring looks lovely and better than the picture showed

Service
Value
Shipping
Quality
Thumbnail of user chastityl25
Nevada
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

The ring was beautiful and my wife loves it! I added some customized changes and they were perfect!

Thumbnail of user jasonr2327
Texas
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Ring was as advertised. The delivery date window was 10-13th when I ordered it, arrived on the 14th.

Thumbnail of user isaiahh99
Pennsylvania
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

She's in for a beautiful Christmas. And my soon to be wife is going to LOVE THIS RING. It also came packaged in a gorgeous red box.

Thumbnail of user michaelh8620
Pennsylvania
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I am very happy with the outcome, but if I pay for express shipping and it is going to take longer than what you pay for… why not give back that money?

Thumbnail of user gregh1412
California
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Great experience with a custom ring order! Beautiful ring, and timely done. Thank you so very much. Great anniversary gift for my wife.

Thumbnail of user otisc64
Florida
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Couldn't have asked for a better product. Diamondere has exceeded all expectation and will be recommended in the future.

Thumbnail of user matthews3263
Washington
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Very responsive and answered all my questions. Even provided a refund on expedited shipping when the ring was delayed in production.

Thumbnail of user jacobn334
Washington
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Excellent service and experience. The only downside is the repeated emails practically demanding a review. Well here it is.

Thumbnail of user crystalb1078
Florida
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I purchased a ring for my soon to be husband, and it is perfect. It's so beautiful. The customer service was amazing!

Thumbnail of user michaelo2687
Alabama
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

The whole transaction has been great, with prompt communication, verification, certification of authenticity and follow up! Thanks!

Thumbnail of user ahmeda1402
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I'm extremely happy to work with you and the job it's been done perfectly.
Thank you very much

Thumbnail of user philipph13
Germany
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I am totally amazed by the delicacy this ring emanates. It is every bit a beautiful as I had hoped for. The color of the main stone is a little bit less vivid then what i expected, but i am not sure if this is the maximum color depth a pink heirloom sapphire can achieve. The craftsmanship however is nothing short of spectacular. Thanks a lot for the lightning fast processing and delivery!

Thumbnail of user christopherg1947
Mississippi
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Very impressed with the customer service, and mostly with the ring. Going forward, I will only purchase jewelry from Diamondere.

Thumbnail of user philipc982
Ohio
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

The color wasn't as seen on the website. More of a smoke gray color not dark black as shown. Diamonds were wonderful

Thumbnail of user jennifers6159
Pennsylvania
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Very easy process to place and track order. The ring arrive exactly on time. It was packaged very well. I would order from here again.

Thumbnail of user meaghant25
Florida
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Customer service was amazing and my ring arrived when they said it would and is stunning!

Thumbnail of user gavs5
Michigan
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Ordered my wife a 20-year anniversary ring in pair of matching earrings. Showed up in a very reasonable amount of time we're absolutely gorgeous she loves them. Thank you!

Thumbnail of user christianj352
Pennsylvania
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Great I need to write 50 characters and I am writing 50 characters so I need to continue writing 50 characters until I get 50 characters written.

Thumbnail of user jodym361
Florida
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

From the beginning to completion Diamondère was professional, courteous and treated me like I was the only person whom they were dealing with. I greatly appreciate the custom craftsmanship and genuine kindness and respect I received throughout this journey.

Thank you so much. You have earned a patron for life from this wonderful experience.

Best Regards,
JM

Thumbnail of user aaronb1420
South Carolina
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Fantastic work! Couldn't be happier with my ring. Excellent fit and finish. Would gladly recommend without hesitation

Thumbnail of user diegoa224
New York
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Very pleased with the quality of customer service and the product. You did right by us.

Thumbnail of user caryz7
New York
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

Perfect in every way. They were transparent in the purchasing and building of the ring. The engraving came out just as advertised. Very happy with the overall experience.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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