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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user louisal35
Michigan
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

This was my third order from Diamondere. Extremely satisfied with my earrings and bracelets. I will be ordering again,when I figure out what I want next.

Thumbnail of user jayr1101
Georgia
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I loved the personalized service and quality of the ring.

Thumbnail of user taylorb723
Connecticut
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Customer service was very helpful and took an interest in the meaning behind my custom design. It was great seeing the steps my ring was going though from casting and gem selection to polishing, etc. It was a very seamless process all around.

Thumbnail of user jessicay846
Virginia
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

This is my second purchase with Diamondere and the customer service is excellent! I received direct communication regarding the nature of my purchase to customize it and then fabulous communication throughout the production and shipping of my jewelry. I m very pleased with my ring and will purchase from Diamondere again.

Thumbnail of user altreekb
California
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

It was beautifully made my fiancé loved it the lab diamond itself was amazing couldn't even tell the difference

Thumbnail of user sarac1197
Arizona
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The ring I ordered absolutely exceeded my expectations! The purple tourmaline gemstone is stunning beyond belief. My husband and I love it so much. It's a very, very high quality piece of jewelry, and I definitely will be a returning customer in the future.

Thumbnail of user aaronc1086
Oregon
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I appreciate all the work and craftsmanship that went into our lovely rings. They will make our special event even more special.

Thumbnail of user ashleyr1530
New York
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Personable. Great product would buy again! Stunning

Thumbnail of user maxwells70
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Great experience except shipping. They need to allow the package to be picked up at a location as an option.

Thumbnail of user sharellc3
South Carolina
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

We're celebrating our 10 year anniversary and wanted to get my husband a new ring. He wanted a certain type of ring and I could only find it on Diamondere. It looked exactly like the picture and I'm very pleased with it. I can not wait to put a ring on it!

Thumbnail of user peterl2109
California
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Couldn't be happier with the butterfly necklace. The stones are beautiful, and my wife loved it.

Thumbnail of user leoq20
Wisconsin
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I could absolutely not be more thrilled with the ring- it is beautiful beyond all expectations. It is truly the precious heirloom that will bring that beautiful smile I fell in love with every time he looks at it. Thank you all with the utmost sincerity!

Thumbnail of user juanc1674
Texas
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

The ring took a little longer than expected, but it arrived in perfect condition

Thank you

Thumbnail of user glenc278
Pennsylvania
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

They took good care of me. I made a mistake with one of the gems but quickly realized it. They cha get my order for me. The ring is awesome looking and it csme very quick

Thumbnail of user gagans40
California
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The quality of ring is really good and the price was reasonable

Thumbnail of user markh5472
Virginia
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Great custom ring! I love the design and gemstones!

Thumbnail of user seano521
Texas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

A beautiful ring. Shipping was great, the ring was dazzling!

Thumbnail of user jaxonm23
Pennsylvania
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Absolutely knocked it out of the park with this one, it's perfect and she loves it.

Thumbnail of user jamesr5593
Hawaii
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Even though there was a problem with the expedited delivery, they refunded me the cost of it. Very helpful and I'll be shopping here and sharing this website with others in the future!

Service
Value
Shipping
Quality
Thumbnail of user timothyc1683
Pennsylvania
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Easy to use site, found just what I wanted and in a very timely manner.

Thumbnail of user keeganl21
Illinois
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Arrived just in time for my wedding- the quality is incredible.

Thumbnail of user oscarg422
New York
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Got order as it was expected... good quality and settings

Thumbnail of user beng1015
Florida
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

It was here 3 days earlier tan what the tracking said

Thumbnail of user yejoons
Virginia
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Overall it was a smooth experience. Would recommend.

Thumbnail of user dennisc1462
Idaho
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I ordered a ring with a promised delivery date. They missed the date because they were not happy how the ring was shaping up and promised to remake the ring and deliver it 5 days later. Again the new date was missed and so I requested to cancel my order and refund my payment. Cherie responded within a day and explained that there had been a shipping SNAFU and that the ring was on the way. As a result of the problems and missed dates they refunded 50% and apologized for the delay. I noted that the ring arrived and the quality was excellent and a 50% refund was too much. Cherie explained that the refund had already gone through and suggested that I donate to a charity of my choice to make the world a better place. I did just that! Customer satisfaction is very important to them and exceeded my expectations. Plus the ring was beautiful! Based on this experience I would order from them again.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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