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Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.
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746 reviews
I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)
I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.
Wonderful experience, continuous communication along the way! Beautiful presentation, from the big box to the small box!
Truly stunning in Black Gold!
Easy to order, quick shipping, beautiful product. Gold may wear down & need abundant shining
The Tanzanite stones were super tiny. Smaller than what was in the pic and the color was very faint. Not like the picture. The band was also super thin.
The ring is gorgeous and my fiancé loves it! It came a lot more quickly than expected.
I ordered a set of rings which I know would be cherished - the 'Men in the Brown Vans' lost the package. Diamondere staff quickly had the set re-crafted under a tight time-frame and got them to me with a few days to spare. I would definitely order from Diamondere again!
The customer experience was incredible. They were attentive through the process and the quality and craftsmanship is amazing. I can't wait to give this ring to my love.
Diamondere personally reached out to me after I placed my order asking me about my purchase and wanted to make my experience special. I thought it was super nice. It also let me know that this expensive purchase was being given attention and that put my mind at rest about the security of my purchase.
Fast shipping and personal customer service were appreciated!
Husband loves his new ring. It's exactly what he wanted.
The experience was great except for some delayed shipping!
Quick and efficient shipping and the ring looks phenomenal!
Ordered 10k black gold ring and expected the finish to last more than 24 hours but it didn't. Fiance works as a cash register so shouldn't of worn down as fast as it did. 1/2 the ring Is a scratched up silver color and there's specks of black gold. Ring looks horrible definitely a waste of money.
* Diamondere attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The ring was exactly what we expected and the experience was lovely.
Easy order process. Got exactly what I wanted. Would consider ordering again in the future.
Great products and exceptional customer service. My wife loves her ring.
It came in perfect condition, had everything I wanted on the ring thank you so much!
Communicated throughout the custom design process. Thank you!
This company is thoughtful and an amazing communicator. I could not be more pleased
Great experience overall. This was a Mother's Day gift and I got it on time and the ring came out beautiful.
These earrings are stunning and they came earlier than expected. The packaging was nice and cloudless be great to gift someone.
I celebrated my 20th wedding anniversary with a platinum and emerald ring. Communication was good, the ring fit perfectly and was beautiful. My wife was so happy!
It was good communication during the purchase process... The received box was well packaged. The ring looks gorgeous... but I was not happy that for some reason the diamond I paid for turned out to be sold out and I had to choose another one in the rush
Gain trust and grow your business with customer reviews.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.
How do we know? Because we have been supplying to these brands for decades!
CREDIBILITY
We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping
CERTIFICATION
Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.
CONVENIENCE
The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.
SINCE 1890
Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.
CONTINUING A LEGACY
They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.
CUTTING EDGE TECHNOLOGY
The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.
Andy,
No one is hurt more than me/us when we interact with disappointed customers.
We had emailed on April 21st with the following resolution options since it happened in such short notice but we did not hear back from you:
1) Please note that the color of Black Gold can vary every time we re-polish it. The shade while re-polishing / re-coating will be lighter (silvery black). This is the beauty of Black Gold for some and others even enjoy the natural Patina look of the Black Gold wearing off and hence do not choose to re-polish it. Regardless, we provide one re-polish for free or one white gold color change for free.
As soon as we receive your ring, we will re-coat the rings to Black gold and ship it back to you within 2 weeks.
Alternatively, this is a good chance to request us to convert the rings to white gold at no charge, a more practical and durable choice in the long run! I strongly recommend this option. This is a complimentary service we offer.
2) We can process an exchange and handcraft any other design you would like from our website. Based on the new specifications of the design you want, we can either refund the balance or send you a link to pay the additional amount as needed.
3) We can handcraft new rings for you in Yellow/Rose Gold at no additional cost to you.
4) Lastly, we can go ahead and cancel your order and we can refund the entire money back to your card once we receive the rings back from you.
The choice is yours. Please let me know how you would like to proceed.
Best,
Cherie