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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user maryt3054
Florida
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

The ring was the perfect gift, thank you. Enjoy it

Thumbnail of user davidb12094
Tennessee
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Beautiful ring. Very satisfied. My wife really loves it!

Thumbnail of user durka
North Carolina
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Looks amazing. She loves her engagement and wedding band set.

Thumbnail of user pault2188
Virginia
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

I ordered a tanzanite ring in gold setting. The stone was very high quality as well as polishing of the gold. Beautiful, couldn't ask for anything better.

Thumbnail of user gerardoa136
Arizona
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Was afraid it might be damaged but it was well packaged and the ring came out wonderful.

Thumbnail of user sierrac123
Texas
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

My husband bought a wedding ring for me that was special to us because it had our birthstones on it and it is very beautiful and I love it.

Thumbnail of user ianl400
California
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Some of the best, most helpful customer service ever! I had a NIGHTMARE of a time with the shipping company but Diamondere helped me figure stuff out! The ring? I got a 14k black gold with pink turmalines and it is down right gorgeous.

Thumbnail of user kevins3849
Michigan
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

This was the best customer care I've ever experienced. The ring is amazing too.

Thumbnail of user danielb3978
Colorado
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

This was a great experience. The quality was incredible and it even arrived early!

Thumbnail of user thomasl2470
California
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

The experience was leaps and bounds better than I anticipated. The stress and uneasiness of choosing a ring let alone making a significant purchase online is mind boggling. But your website was very easy to navigate with a great selection jewelry options and plenty of prompts and drop down menus to narrow down my exact choice. I called once for a delivery question and sizing question and the staff person was very friendly, knowledgeable, helpful. And the final product was as beautiful as I Imagined. I can't wait to present it to my wife. We actually have a family friend who is a prominent jeweler, who I was expected to use. But having your website at my fingertips and being able to make all the choices my way was an added bonus. Thanks again and I will definitely recommend your sight to the many that will be complimenting me and my wife on the fabulous ring.

Thumbnail of user brandonb1922
Washington
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

It's beautiful! Your team was a huge help! Thanks again! Great job!

Thumbnail of user justinv383
Indiana
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Pretty quick and responsive to questions. Satisfied with my purchase.

Thumbnail of user melissaj1548
Florida
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

I purchased a ring for my anniversary and it came out fabulous. I received the ring within 2 weeks. Communication with Diamondere was great. I can't wait to give it to him!

Thumbnail of user williame1929
Ohio
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

It was beautiful and came sooner than predicted. Thank you for the prompt and excellent service.

Thumbnail of user brianw2880
Maryland
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Great product and purchase experience. Ordering was a breeze, the finished product is excellent quality. My only reason for not hitting the 5 star button...
Is the shipping process. Understandably, the delivery requires a signature, but I got notice a little before midnight (after asleep) that it would be delivered the next day. I had to scramble to take unscheduled leave, move a few meetings and switch to limited tele-work mode. Then the driver just left on my doorstep in the rain anyway without signature.

More and better noticed would have earned the 5th star.

Thumbnail of user devinb180
Utah
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

I had my doubts about ordering an engagement ring on line, but the customer care was amazing and they definitely went above and beyond with making this a great experience. I would do it again in a heart beat. The ring is amazing and I know my future wife is going to love it.

Thumbnail of user arturog143
Washington
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Absolutely beautiful thank you for the great service

Thumbnail of user jasminew327
New York
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Extremely helpful and beautiful jewelry piece, would absolutely buy again!

Thumbnail of user matthewd1472
Oregon
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

As a man who is bored by plain bands, I was excited to find an array of rings that could be customized with different stones to match my partner's. The UI of the website was intuitive and easy to customize a beautiful ring that works as a very close match to what I was looking for. The reason why I've only given 4 stars rather than 5 is that the CGI rendering of the ring lead me to believe it might be bigger. I'm happy with its size, but would've been happier had I known what the ring might look like on a hand my size. I think ditching the CGI for actual photos of the rings will suit future customers better. The CGI also made the ring look a bit cheaper than it looks in person as well! I am glad how it turned out though

Thumbnail of user jakimn
Colorado
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Beautiful product selection and customization options. Friendly and prompt customer service. Fast delivery when needed! Thank you for helping me through this process, I look forward to my next purchase!

Thumbnail of user jeans1433
California
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Shipping was fast and arrived earlier than anticipated, packaging was also extremely well done and the ring arrived in perfect condition. My mother loves the design very much!

Thumbnail of user jamesm10426
California
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Professional and attentive throughout the purchasing experience.

Thumbnail of user nigela29
Florida
2 reviews
0 helpful votes
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May 27th, 2024
Verified purchase

THE CRAFTSMANSHIP AND ATTENTION TO DETAIL ON THE CLAUDINE RING STYLE BY AMANDA, WAS STUNNING.
MY FIANCE WAS TAKEN IN ITS DESIGN AND BEAUTY.

Thumbnail of user lauriea341
Texas
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I am so pleased with the custom designed Fausto necklace - really LOVE it! Working with the representatives from Diamondere was always a pleasure. Everyone is very polite and quick to respond to questions. I believe they picked the perfect black diamond. I am so impressed with my new pendant that I will wear it everyday.

Service
Value
Shipping
Quality
Thumbnail of user nicholaso307
Texas
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Easy to get into contact with and arrange a ring design.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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