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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user susanm6123
Illinois
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Fast, easy and beautiful product! Very pleased with with my purchase.

Thumbnail of user maggonb
Wisconsin
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Excellent work thank you very much great timing...

Service
Value
Shipping
Returns
Quality
Thumbnail of user tristanp50
New York
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

What can I say, everything about the ring came out perfectly. My fiancee absolutely loves it.

Thumbnail of user matthewl1560
Alabama
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

I bought this ring to propose to my girlfriend and I couldn't have asked for a better experience. Diamondere was very friendly and was always willing to answer questions. The creation of the ring and the shipping all followed a schedule and I was constantly updated. I would definitely recommend if anyone likes their rings on the website!

Thumbnail of user noellec63
Canada
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

I enjoyed this transaction very much. The fact that I got a custom ring, a representative who reached out asking about my story and received the ring in less than a month's time (international delivery) is astonishing. Highly recommend for anyone curious.

Thumbnail of user susanl3600
Colorado
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

We have ordered several, beautiful pieces from this jeweler. Every piece is lovely and unique. Customer Service is exceptional. We highly recommend this company. It's worth every penny.

Thumbnail of user edgarj72
Florida
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

This is the first time I've ever been engaged and I couldn't say better things about the experience. They were very attentive to me quickly responded to all my questions gave me great advice on the engraving process and my future wife couldn't be happier. Highly recommend them.

Thumbnail of user adaml1211
Colorado
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I ordered the ring, everything went smoothly and the ring is gorgeous. Thank you.

Adam

Thumbnail of user roberth7187
California
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I'm not sure whose fault it is but my girlfriend ended up signing for her own ring at our front door when I asked to have it delivered to the local UPS store in Sonora CA so that I could sign for it discretely. Not a big deal, just not how I wanted it to happen and had to make up an excuse for the box she signed for.

Thumbnail of user audreya247
Wyoming
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Beautiful, surprised, absolutely love it! The colors just dazzle.

Thumbnail of user draytons2
Pennsylvania
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Notified on constant updates of any delays and quality inspections

Thumbnail of user davidc9904
Pennsylvania
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

...

Thumbnail of user rc618
Kentucky
1 review
1 helpful vote
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February 9th, 2024
Verified purchase

Very pleased with Diamondere. Customized an engagement ring and it arrived on time with no issues. Ring was beautiful, everyone loves it (most importantly her!) All the while, Diamondere's customer service was attentive to my questions (I wanted it shipped to a nearby UPS store for discreet pickup, and they were happy to facilitate). Happy with the product, the price, and the logistics, would definitely recommend!

Thumbnail of user michaelm13834
Michigan
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Easy online customization. Received item in less than expected time. When you call customer service you actually talk with a person. Overall wonderful experience.

Thumbnail of user jacobh885
Florida
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

The Earrings are Beautiful! The box they came in is okay. The presentation wasn't great. Though the price was phenomenal and the earrings are beautiful so I'd sacrifice the box for for the rest. Overall great Value!

Thumbnail of user marianp139
Washington
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

I received very personalized service when I ordered my ring. They were even interested in the occasion for the ring and made an extra effort to get it done and to me in time. The ring itself is lovely. Whenever another occasion for fine jewelry arises I'll be sure to look to Diamondere first!

Thumbnail of user beccam94
California
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

I love my new sapphire ring. The sapphires are a beautiful shade of blue. Also, Cherie was the best. She always went the extra mile to help me. And she made sure I got all my questions answered. Thank you Cherie.

Thumbnail of user raymondp629
Missouri
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

The whole experience was great, ordering was simple and the ring arrived well ahead of initial estimates date. The ring itself is almost as beautiful as my wife! We both thank you so very much. 5 stars!

Thumbnail of user frankling84
California
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Had a really good experience with Diamondere. Very friendly service with keeping in touch with me about ring size and delivery status. The ring is beautiful and my wife really likes it. It fits wells and looks great on her. Thank you.

Thumbnail of user jonl579
Texas
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Because I am a stupid human in male form, I decided to pick the kornyest day to pop the question...Valentines. Steak Dinner, Wine, Candle, Hope Floats...she was mine, all mine. I had the box hidden in my front pocket, and as she laid on top of me on the couch to kiss me, I real subtle like sneaked that box out and tried like hell to work the top open with my thumb. Success.

Opened my arm, which startled her, because I normally hold her firmly when we kiss. And she did a complete double take at my right hand when she realized what she thought she saw. Success.

Mouth agape, eyes opened wider, she was nodding her head "yes" before I could finish the nonsense coming out of my mouth. Success.

Thank you Diana, and the Artisans at Diamondère!

Jon Lee Round Rock, Texas

Thumbnail of user roberto1913
Pennsylvania
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

Every step was amazing, they kept in touch with me and actually cared about the ring I was giving my wife. The ring itself was perfect for her and it's like no other I've ever seen, and they were very honest and straight up with my options and the possibilities of time wearing the color out.

Thumbnail of user krystlek10
Washington
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

This ring had everything my fiancé wanted! White gold, Celtic and some sparkle! It fits perfect and it is absolutely beautiful! Diana followed up with me after submitting my order and asked for a little background for the reason for my purchase. It made ordering/making and receiving it that more special and personal. Thank you so much for a wonderful and memorable experience!

Thumbnail of user rm835
Virginia
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Was very quickly made, website is super easy to use, lots of options to swap gems, materials, etc. Had no problem finding exactly what I wanted.

Thumbnail of user robinm1538
Indiana
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

The company made a gorgeous ring for my fiancé. I had a short turnaround time that I needed on delivery and they worked with me and had it to me with time to spare. Their communication was excellent and the value is unbeatable.

Thumbnail of user lorens164
Iowa
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

Purchased a ring from website as a gift, after giving the gift my wife wanted to modify/customize the ring. Customer Service was very accommodating and supportive to get ring sent back, custom designs approved, and returning ring for modification. Final product is beautiful, and my wife is extremely happy! Appreciate the flexibility and support in customizing after initial order, and producing an amazing piece of jewelry.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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