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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user brandonw1082
Massachusetts
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

After meeting my girlfriend and being with her for only a few months I knew I never wanted to let her go. Thank you for these amazing pieces. We will both treasure the rings and what they mean!

Thumbnail of user lauras3942
Bahamas
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Top notch service and quality from beginning to end. I love my ring!

Thumbnail of user jacquep27
Washington
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

It's a really pretty ring & I am very happy with it!

Thumbnail of user jasong1970
New York
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

They are very fast and prompt while also being incredibly diligent and very quick to respond and update you about the process

Thumbnail of user casandram43
Massachusetts
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

The ring is absolutely gorgeous with great craftsmanship the only thing I'm not happy with is the diamonds looked bigger in the photo and the band looked thicker other then that it's perfect

Thumbnail of user charlesd2258
Texas
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Overall very good. A slight delay in delivery. Made a change in ring size that may have contributed to the delay. The recipient is very satisfied with the ring and how it looks and fits.

Thumbnail of user marciaw321
Oklahoma
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

I'm in love with my rings! They are more beautiful than I expected. The customer service was beyond amazing and my rings arrived ahead of schedule.

Thumbnail of user ethans505
Virginia
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Very good communication throughout the process of them making it. There was never a time i did not know where it was or what they were doing.

Thumbnail of user danielh3226
Virginia
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Great customer service and a quick delivery! Will be sure to consider Diamondère for future purchases.

Thumbnail of user derekk290
New York
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I'm really happy with the rings i purchased and I'm sure my lady will love them.

Thumbnail of user mariak1449
South Carolina
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Very easy and professional! I have now bought 3 rings.

Thumbnail of user michaels12949
Oregon
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Very helpful and did a great job with a custom setting!

Thumbnail of user rickh593
Utah
1 review
0 helpful votes
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September 7th, 2020

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop.
I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant,
For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could
Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians"
Produced exactly what I had in mind and within 24 hours we were on our way to creating these
Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Thumbnail of user celiar106
Washington
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The ring was beautiful! Even more beautiful than we expected!

Thumbnail of user jacobr679
Michigan
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Everything was good. The communication, the order tracking on the site. The piece that I ordered!

Thumbnail of user kennethn540
Florida
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The piece I bought was absolutely stunning and was perfect for the occasion.

Thumbnail of user janicea599
Arizona
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

Received my gold setting, it was just what I needed and fit my diamond perfectly. The Diamondere staff was extremely helpful with providing answers to my questions.

Very satisfied!

Thumbnail of user alyssan122
Maryland
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Very cute bracelet and nice engraving but I thought for the price would be large and a little better quality.

Thumbnail of user bryand633
Florida
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Very pleased with everything, she was very happy and looks very nice

Thumbnail of user lorandb1
Ohio
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I liked updated emails. The ring arrived as you indicated.

Thumbnail of user brandons1482
New Jersey
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Beautiful ring! Amazing customer service! Any question I had they answered fast and professional.

Thumbnail of user vanie
Eric W.
Argentina
1 review
0 helpful votes
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January 13th, 2018
Verified purchase

Great communication through out which was very helpful. I dont have many choices in Canada but you gave me a Beautiful Sapphire with Fantastic value. Cant recommend you enough. Thank you so much diamondere!!

Thumbnail of user danielles795
Oklahoma
1 review
0 helpful votes
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November 10th, 2021
Verified purchase

Not only is my husband's ring beautiful and well made but worth every penny. I am so impressed with this company I cant say enough. His ring was a little late and Cherie made it more that right. She was very personal and in constant contact with me through the whole process. For anyone who might have second thoughts, don't you won't regret it.

Thumbnail of user davidd4574
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Overall this was a great experience and the product looks fantastic. Arrived within the estimated delivery window too.

The only issue I had was being charged additional duties on delivery despite already paying some at checkout. For Canadian customers they state in the FAQ section: "You do NOT need to pay anything more to anyone and will receive your jewelry at your doorstep!". Except I did. Not a high enough fee as to decline and cancel the order for refund, but it was still an annoying surprise. Still awaiting a response from customer service, to whom I sent the duty/tax receipt. If it's some additional duty they do not cover that's fine, but if that's the case perhaps avoid such bold claims in the FAQ section.

Service
Value
Shipping
Quality
Thumbnail of user billd264
Laura F.
Argentina
1 review
0 helpful votes
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June 20th, 2018
Verified purchase

Quality jewelry at reasonable prices. The customer service was outstanding. They made the effort to rush a job through for me for an upcoming birthday and the piece arrived in time. I highly recommend this company.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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