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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

Rating

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user brianw3075
New York
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Very pleased with the entire experience. The ring is gorgeous. Thank you to the customer service people as well as the artisans who made such a wonderful gift for my wife.

Thumbnail of user brittneyk65
Michigan
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

This is the second order I've placed with Diamondère, as I absolutely loved the results with my first order. Not only is their jewelry stunning and very high quality, but if you have any questions or concerns, someone from Diamondère will graciously address all of your concerns. You simply won't get this quality of jewelry and service anywhere else without paying several times as much. That's the other thing Diamondère has going for it; unmatched value! I'd recommend this company to anyone.

Thumbnail of user pauls5762
Arizona
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

We received the "Max" Garnet ring and it's beyond my wife's expectations. Simply beautiful. And, the personal attention and customer service we received throughout the process is simply unmatched. I could not give a greater recommendation to any other person or company. Thank you!

Thumbnail of user sherryk460
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Men's band runs a little small so had to send back to get 1/2 size up. I recommend letting your customers know when ordering.

Thumbnail of user mykalm1
Arizona
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

It was great working with Diamondere again! My customized wedding band is one of my favorite purchases and means the world to me!

Thumbnail of user hibas8
New Jersey
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I had an amazing experience. The ring looks beautiful and the customer service was very responsive through emails for all my questions.

Thumbnail of user michaels13820
New Jersey
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Beautiful product everything we expected.
A little disappointed thought ruby on ring would come with some kind of documentation of it's authenticity.

Thumbnail of user keitha1479
Oklahoma
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

They were responsive and had great customer service and my ring was immaculate. This is the place to get your jewelry!

Thumbnail of user sylviag382
Arizona
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

The ring I ordered for my husbands 40 wedding anniversary gift was beautiful and the fit was perfect. I liked the way Diamondere kept in touch with me throughout the process. Felt very personal. Thanks!

Thumbnail of user tammib71
Ohio
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Everything was great. The ring was beautiful and arrived when expected.
They respond within 24 hours for any questions you may have.

Thumbnail of user catherineb2220
Tennessee
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

The stone I chose got sold before they could secure it; it happened multiple times and caused delays. I will not be doing business with them again.

Thumbnail of user deborahl3350
Washington
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Everything was great from ordering to delivery. I received several email updates and was informed through the whole process.

Thumbnail of user tammya666
Arizona
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I love unique jewelry, and these rings definitely check that box. The emeralds are gorgeous, the metal solidly built.

Service
Value
Shipping
Quality
Thumbnail of user stevenr2261
California
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Best experience ever! The team at Diamondere sets the bar for customer service. From the moment I made the purchase the Diamondere team reached out and made sure I was part of the process. I could not be more pleased. I will be a customer for life!

Thumbnail of user meganp765
Nevada
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

The ring is exactly what i wanted. It looks phenomenal against my engagement ring. I'm so excited to be wearing it everyday in just under 2 weeks

Thumbnail of user wellingtona14
New York
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

One of my best experiences buying something so precious and meaningful to me. My fiance loves her ring.

Thumbnail of user charlesk1914
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Great customer service experience. They kept in touch with me throughout the process. And the ring is gorgeous.

Thumbnail of user jamesa4082
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase
• Updated review

The ring was even better looking in person and any questions I had were handled quickly and politely.

Excellent service
October 14th, 2024
Verified purchase
• Previous review

The ring was even better looking in person and their responses to my questions were handled with excellence.

Thumbnail of user erico1470
Indiana
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Very amazing quality in both the precious metals and gems. It took slightly longer than expected but it was SO worth it! Thank you guys!

Thumbnail of user leannl48
Washington
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I love the ring! Communication while the ring was being made was great and the ring arrived a week earlier than expected. I'm very happy with my purchase.

Thumbnail of user noahw329
New Jersey
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

My experience for developing the ring was truly spectacular. I was asked during the time the ring was being hand crafted, any background information they should know when crafting it. Pretty much the story about why I'm purchasing it. I thought that question alone was shocking. This let me know they wanted to create a ring with love and compassion. I'm grateful, truly am.

Thumbnail of user abigailp424
Virginia
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I had a wonderful experience crafting the perfect engagement ring for my boyfriend. I cannot wait to surprise him

Thumbnail of user tyyanab
Illinois
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

The customer service is exceptional! They followed up and even suggested modifications before creating the finished ring.

Thumbnail of user gregoryh1458
Indiana
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Received my ruby/diamond men's ring and it is beautiful, looks exactly like the photo, and fits perfectly.

Thumbnail of user nicos64
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

My wife loves her ring! I wish the engraving was a little more clear, but it's a small ring, so there were some limitations.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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