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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user mattk988
Tennessee
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

After a second stone fell out of my ring, I shipped it back and they determined it simply needed to be redone. It was done and shipped back to us.

Thumbnail of user lucass339
Pennsylvania
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

This company is great! They were very transparent about my black gold engagement ring purchase and I couldn't be happier with the outcome! If you are looking for unique designs and elegant jewelry, look no further than Diamondère

Thumbnail of user franklinj117
Franklin J.
California
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

The customization of the rings is simple and easy. My wife and all of her friends/family think it's beautiful.

Thumbnail of user geoffreyg263
Ohio
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Even though I misjudged the sizing when I ordered, the ring arrived on time and the craftwork is lovely

Thumbnail of user theresat828
Virginia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Thank you for your time, quality and service. I'm happy to have it. Again greatly thank you and appreciated.

Thumbnail of user lawrencel1448
Sweden
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I ordered online and got everything I had requested in my order. Nothing was broken and everything came in a box.

Thumbnail of user bryants125
New York
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

I was kept aware of the process from receipt of order, to processing, to verifying information from the order.
End product is beautiful.

Thumbnail of user garyt1168
North Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

She loves it and I do too. Diamondère kept me notified me every step of the way. They made sure I received my rings on time. I will definitely tell my friends about my e experience with Diamondère.

Thank you

Thumbnail of user phillipc582
Washington
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Ring came out exactly how I envision. The diamond was beautiful, the engraving came out good that I ordered, and it was beautiful. Great job!

Thumbnail of user andrewm3488
California
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

The ring came quickly and the quality was great. Shortly after the order was placed they got In touch to confirm the order

Thumbnail of user lucyz46
New York
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

We had a problem with the ring and I had to send it back and they fixed it without a problem. Very happy with the ring.

Thumbnail of user makitae1
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

My ring needed to be resized. The customer service was amazing. They answered all questions promptly and provided tracking once the resizing was done

Thumbnail of user johnb13581
Minnesota
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I did receive the ring, and it looks amazing. The process was painless and the customer support was very helpful!

Thumbnail of user ananyas26
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I had a great experience with Diamondere. The team was very responsive and ensured on time delivery.

Thumbnail of user candicel230
California
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

The ring was gorgeous, but not delivered in time for my proposal. More transparency from customer service would have been nice.

Thumbnail of user vincentl920
Texas
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Very user friendly website and the ring is beautiful! Can't wait to see what my lady thinks about it!

Thumbnail of user seldyns
Virginia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

We had no issues with our delivery, and it's a beautiful engagement ring! My partner absolutely loves it.

Thumbnail of user jacobc899
Texas
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Very easy ordering process, great customer service, and it even arrived a few days earlier than expected! Totally satisfied with everything :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user christianf438
New York
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The ring was very beautiful and met my expectations. Unfortunately she is not sure about keeping it.

Thumbnail of user malikm100
New York
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Was super hesitant about using this site but they gave me exactly what I wanted and faster than expected.

Thumbnail of user df643
Illinois
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Ordering was easy and delivery was pretty quick.

Getting a digital certificate of authenticity was great.

Thumbnail of user brianr2534
Ohio
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

It was fantastic dealing withthe design team and building a custom ring. Now my wife and I have a matching set!

Excellent service!
June 28th, 2024
Verified purchase
• Previous review

They were very communicative and let me know about some delays, but shipping was expedited to make up the time difference. The rings were perfect.

Thumbnail of user meganm1546
Colorado
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I like it. It was exactly what I expected. I have nothing else to say. Did not come with engraving which was offered

Thumbnail of user lynns1078
Nevada
5 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

It's absolutely beautiful. I received it in good time. I didn't really receive any paperwork with it, but it was boxed very nicely.

Thumbnail of user jonathank846
Illinois
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Stunning and modern this ring is exceptional, my fiancé loves it and she gets compliments on it all the time.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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