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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

Rating

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user charlesa1672
Michigan
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Got my engagement ring and looks great. They were able to change delivery address twice to accommodate my place of delivery. Great customer service

Thumbnail of user jamesr5738
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Amazing experience and absolutely love the quality and customer service. Couldn't ask for a more perfect fit for my other half.

Thumbnail of user antonib6
Washington
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Faded in 2 weeks so sending back to have White Gold. Girlfriend liked it how it faded I didn't so I kno she will love the white Gold...

Thumbnail of user kelsiew22
Texas
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Costumer service is great! I appreciate the communication and quick response regarding my jewelry order and the detailed work!

Thumbnail of user johnb18623
California
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

It was a little frustrating, since I wasn't able to speak to a live customer service person to follow up with me.

Thumbnail of user scottt1640
Minnesota
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Top of stone has an uneven/crooked hip-line. Top surface appears level, but looks crooked from side view.

Thumbnail of user emilyw1244
Kansas
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

When I ordered my finances ring I was really happy they kept me updated, the ring was made relatively fast and shipped really fast.
It is a beautiful quality ring. I have already came back and ordered a ring for me that matches. Will be back again in the future for other jewelry purchases!

Thumbnail of user justinr1231
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

My experience wasn't the best however that is not because of your company. It was do to shipping issues and delays.

Thumbnail of user javierv179
Illinois
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Love Diamondère's communication throughout the whole purchase experience. Very professional, patient, and responsive

Thumbnail of user davidt4589
Texas
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

The process was so easy, even with changes I made to the ring, I still received the ring before my delivery time.

Thumbnail of user elliots130
Washington
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

They were very friendly and prompt when I was ordering the ring for my wife. My wife loved the ring!

Thumbnail of user matteog40
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Both of the rings were beautiful and exactly to my specifications. My fiance was very happy with his ring!

Thumbnail of user novam29
Texas
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The whole process was easy and my payment was secure. My ring showed up in a matter of days after ordering it. Gorgeous ring.

Thumbnail of user robc807
Illinois
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

The ring was absolutely beautiful! The quality is great. The ring had a very nice weight to it. The engraving was very nice. Would purchase another from here. The shipping was right on the money. Very good company.

Thumbnail of user ryand1121
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Beautiful ring easy proces love the finance part thru afterpay. Ring glistens and shipping was FAST! I was worried about shipping speed from previuos reviewers only gripe is i dont thing the center stone is the color quality that its labed as. Im gonna go to a big jewler and have it looked at and go from there.

Thumbnail of user michelleh3567
Tennessee
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Very professional and caring! After placing my order, they emailed asking for details on why i purchased it and I was able to put our backstory in there which I thought was a sweet gesture. It arrived carefully packaged and in good condition. I can't wait to give it to her, thank you!

Thumbnail of user tracyr926
Florida
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Ring delivered as promised. Exquisite detail. Birthday gift for my boyfriend. He loved the meander design.

Thumbnail of user maryv1864
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Diamondere customer service was quick to respond and accommodated a minor special request. Great to work with!

Thumbnail of user christopherw2268
Indiana
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Delayed in delivery due to QC or gemstone selection, wasnt quite clear why. Went with Black Gold and a little dissappointed finish is already wearing (yes was informed that at best it is temporary as it is just white gold with a black rhodium coating, but optimistic it wouldnt show wear so quickly. We are very careful to remove jeweley when hand washing/showering and general tasks. Again very informed this was possible prior to purchase and given chance to cancel or change order). Gemstones are fantastic though for the paired matching band the black gold drowns out the blue sapphire and makes them look dark purple very nearly black unless very close up under bright light (nice almost color changing attribute, but not the design as intended). Overall a pleasant experience and would recommend.

Thumbnail of user shanem672
Nebraska
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I am so incredibly happy with my purchase. The ring looks amazing and I cannot wait to give it to my future fiancée

Thumbnail of user donnt9
Connecticut
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Thank you so much for all your time and professionalism, I'm sure our special day will be pure magic!

Thumbnail of user andrewd2189
Oregon
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Perfectly crafted, timely delivery. I cannot begin to describe how blown away i am by the care and attention to detail.

Thumbnail of user josephp2982
Indiana
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Ring looks great, wife loves it! UPS experience was difficult due to us not being home for three days, but was able to finally get it. Thank you for speeding up delivery!

Thumbnail of user michaelb12738
North Carolina
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I was pretty satisfied. Would have rather received a paper certificate of authenticity instead of a digital one. Considering how much I paid for it.

Thumbnail of user jamesg5554
Illinois
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I did google search, liked what I read and saw,came in a timely manner and my wife loves it.

Excellent and extremely pleased

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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