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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user traviss597
California
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

Reliable customer service from start to finish, thank you very much

Thumbnail of user shafert2
Washington
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The staff was very helpful no matter how many times i called and bugged them

Thumbnail of user peterk2002
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Took a little longer to get to me, but was definitely worth the wait

Thumbnail of user robertf4338
Illinois
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

A+ really happy with my purchase and the service. Thank you!

Thumbnail of user louisk199
Minnesota
2 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

FedEx made it as difficult as possible to receive the delivery but the staff at Diamondere worked with me and we're very accommodating. Ultimately I was able to receive it and I couldn't be happier with how it turned out.

Thumbnail of user richardb6317
South Carolina
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Stunning Ring and such great customer service. Never more pleased!

Thumbnail of user michaels13596
Georgia
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

My order arrived before the anticipated delivery date. Everything was great.

Thumbnail of user jeffp1713
Ohio
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I was shown quality, class, and professionalism. Highly recommended!

Thumbnail of user alfr10
Pennsylvania
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

The handcrafted heart-shaped pendant was exactly what we hoped it would be.

Thumbnail of user lelandb82
Colorado
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

We had a great experience and are totally happy with the setting you made us.

Thumbnail of user bryanh963
Michigan
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

The wife loved her rings. Shipping was fast. Customer service was excellent.

Thumbnail of user jeffh2536
Virginia
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Very easy process to buy on line and the quality is great!

Thumbnail of user jessef410
Pennsylvania
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

She said yes, mission accomplished!

Thank you for a beautiful engagement ring.

Thumbnail of user veonam
Maryland
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Everything I could ask for and more thank you so much for all that you do.

Thumbnail of user holliet39
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

My experience was really good they got my ring made and sent out pretty quickly. They were really helpful and I recommend Diamondère to anyone what need a custom ring made.

Thumbnail of user dylanh454
Nevada
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

The ring arrived earlier than expected which was amazing, and my now fiance loves it

Thumbnail of user edwardd1053
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Marian loves her ring
Pretty fast shipping too
Great customer service

Thumbnail of user keving2258
Washington
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

My gf loves her new ring! 10/10 would recommend to anyone.

Thumbnail of user richards6654
South Carolina
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Don't use FedEx for shipping. You shipped my order overnight, I received it 5 days later. Tracking just said delayed. The jewelry looks great. I wish the stone on the necklace was the same size as the earrings, but everything look great.

Thumbnail of user williams7330
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

My custom emerald and gold engagement ring looks AMAZING! I gave them a picture and the replicated it beautifully. Service was easy and quick. Hopefully she says YES and we will use this company again!

Thumbnail of user jacksonb217
Virginia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Company was very thoughtful and considerate and had wonderful customer service

Thumbnail of user tarynw45
Texas
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I absolutely love my ring! It arrived perfect in every way.

Thumbnail of user marial2964
Washington
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Love it! Thank you. Customer service was excellent

Thumbnail of user chadf272
Canada
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Beautifully crafted engagement ring, she said "yes!"

Thumbnail of user hannahd548
Tennessee
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Amazing customer service. Great quality ring! Thank you

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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