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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user aidans92
Nebraska
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Got what I ordered and it arrived on time. The staff were nice.

Thumbnail of user krystinep3
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Everything I wanted, I was able to customize the stones to fit my vision. It matches very well with my engagement ring.

Thumbnail of user charlesa1652
Georgia
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

It's better than I envisioned. A perfect ring for the perfect girl!

Thumbnail of user ericg1893
Colorado
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I was initially hesitant to spend what I did on an online jeweler. However after reading a number of positive reviews from various online sources I decided to go with them. I am very happy with my experience.

The website was easy to navigate and customize my order. Once placed I received a personalized email thanking me for my order and asking if it was for a special occassion. My wife's ring shipped promptly and even arrived a few days before schedule. The quality of the ring appears perfect and is exactly what it looked like online. They even add a personalized inscription for no extra charge which is pretty cool.
Overall I couldn't be happier with my experience and would absolutely recommend them to others.

Service
Value
Shipping
Quality
Thumbnail of user robertp5751
Illinois
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I like it. She likes it. 50 characters. 50 characters. 50 characters. 50 characters.

Thumbnail of user bradleyc432
Tennessee
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Wonderfull experience, emailed with me every step of the way and the ring is beautiful

Thumbnail of user lizzetr1
Montana
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Very good service, I really recommend it. They always kept me informed about my order.

Thumbnail of user raymondp689
Pennsylvania
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Customer Service response time was fast and they were accurate with all info.

Thumbnail of user isaacm353
Cyprus
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

A++ quality+ value. Haven't taken the ring off since I got it, lots of compliments and catching folks starring at it.

Thumbnail of user oscarc491
Illinois
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The ring came in as per scheduled, but after a couple days wearing it, one of the gems already fell off as per the pictured attached.

Service
Value
Shipping
Quality
Thumbnail of user jonellf3
Indiana
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

From ordering, confirmation, delivery and follow up - all beyond expectations!

Thumbnail of user michaelw7398
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The ring was even better looking in person than it was in the photos my girlfriend absolutely loved it and I couldn't be more happier. The only problem was that the shipping kept getting delayed but that was on fedex more than the ring maker

Thumbnail of user dennish1419
Washington
1 review
0 helpful votes
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July 8th, 2024
Verified purchase
• Updated review

This has been the second ring I have received from you folks and am just as thrilled as the first. Great to deal with. Thanks.

My ring
May 26th, 2024
Verified purchase
• Previous review

Over the top pleased. A beautiful piece of workmanship.

Thumbnail of user jaedar3
Washington
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

10/10. Just make sure that you check up on your emails, or you will have a delay. Product 10/10
Sales 10/10
Customer service 10/100
Overall 100/100

Thumbnail of user ryann593
California
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

The team at Diamondère consistently communicated with me, and when there was a delay in shipping expected on their end, they navigated it with courtesy and professionalism. The finished product is even more beautiful than I expected! Would definitely recommend Diamondère to my friends

Thumbnail of user valerief423
Wisconsin
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Excellent service, beautiful workmanship. We are very happy.

Thumbnail of user gregm1637
Texas
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Great experience and immediate response with any questions I had.

Thumbnail of user williamw4628
New Jersey
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Everyone was great to work with especially Cherri. She kept me informed of what was going on with the ring, when they started working on it, etc. The custom made ring is beautiful and me and my fiancé love it.

Thumbnail of user brandonb1941
Virginia
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

They were helpful through the whole process. There was a delay on my order, so they waived my S/H. Overall, a great buy.

Thumbnail of user krish365
Texas
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

A good experience aside for the shipping delay from the hurricane.

Thumbnail of user christopherb3181
Indiana
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

The box was wet and I was not asked for signature. It was just sitting there in the open. I do not believe this is diamondere's fault

Thumbnail of user kevinh3101
Washington
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Staff was helpful, the ring is beautiful, and it was delivered very quickly. The process was easy overall and most importantly my fiancé is very happy.

Thumbnail of user heatherl1343
Florida
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Great communication as well! Very satisfied with the entire process.

Thumbnail of user bradleyc425
Washington
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I ordered a custom ring to propose with, and after I ordered, it showed up in a few weeks and looks amazing. Time will tell how it will hold up, but it seems to be high quality.

Thumbnail of user garyc2435
Texas
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Very beautiful ring for my wife my second purchase from this company the only problem is UPS delivery only and you must be home during weekdays during business hours to sign or it will get sent back, otherwise, all good will buy again👍🏻

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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