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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

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746 reviews

71
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Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user josephh2566
California
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

After a lot of research and visiting local jewelry stores, we decided to try Diamondère a go. They have been very attentive to our needs and responsive. The rings arrived by the promise date and they look stunning. Highly recommended experience.

Thumbnail of user maryy1069
California
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Absolutely love the quality of my ring! My item arrived on time and with plenty of notice. I enjoyed the personal touch cultivated by the professional I corresponded with! Thank you so much… my husband LOVES his new ring. :)

Thumbnail of user andrewt1644
Alaska
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The ring was everything I hoped for and was delivered right on time! I am very satisfied with my experience!

Thumbnail of user ronaldb1933
Ohio
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

I am VERY pleased with the Iwan ring. The customer service related to creating and shipping the ring was very good!

Thumbnail of user jadens357
South Dakota
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

At first when I received it, the stone looked abit larger than I expected. But since then I do believe I picked the perfect one. Thanks Diamondere. Your a very professional company.

Thumbnail of user ashb165
Texas
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Prompt fast and extraordinary service.Would definitely go through them again for custom jewelry.

Thumbnail of user jeannep261
North Dakota
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Amanda helped me through the entire process, from ordering, to answering every question patiently, to ensure I was happy with the piece of jewelry I ordered as a gift. Terrific experience!

Thumbnail of user joshb1152
Pennsylvania
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I ordered an engagement ring for my girlfriend on June 22nd from Diamondere. Was told in the follow up email it would arrive between July 4th- July 8th. OK so far. So July 6th I followed up to see what the status of my order was. "Meghan" told me there was a slight delay but my package was scheduled for delivery on July 9th via FedEx and gave me the tracking number. July 8th I go on to check where the package is and FedEx hadn't even received the package yet. How is a package going to make it from Houston to PA in one day? It's not. So again, I email "Meghan" and ask her what is going on because there is no way my package will make it in one day. Told Meghan I was leaving for vacation on July 12th where I was planning on proposing. Had already booked a photographer and everything. Meghan checked on the status of my delivery and was "pushing" to get it delivered by the 11th. So this morning, instead of checking the FedEx website I call FedEx and you know what? They still have not even received the package and today is the 11th. So obviously, it's not getting delivered before I leave for vacation and Diamondère lied to me every step of the way about delivery. I don't believe "Meghan" was honest with me once, if that's even her real name. They have ruined my vacation, my engagement plans, and now I have an hour long photography session scheduled and paid for, non refundable by the way, and I have no ring. This is honestly the worst customer service I have ever received in my life. Please, do not trust Diamondère with your jewelry orders. They will gladly take your money and lie to you every step of the way. I doubt if the ever even planned on mailing my order. I called to cancel my order and get a refund of my money. They told me that would take 5 business days. Here's to hoping I receive my money back when they say I will.

Thumbnail of user andrewk1727
Illinois
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Fits beautifully and it is even much prettier than in the photos. My wife is very happy with it!

Thumbnail of user lindam6423
California
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I received my necklace as a Mother's Day gift from my son. I am normally not at a loss for words, but I was then. The birthday stones are gorgeous and the diamond sparkles. I love the flowerlike setting. I remain in awe of my son's thoughtful beautiful gift.

Thumbnail of user danielr3258
Michigan
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

In short, my wife and I were Steelhead fishing on the PM river in Michigan when she accidentally hit my thumb out on the boat. I shook my hand in pain so hard that my ring slipped right off my finger into the river...gone forever! In 14 years, that is the only time that ring left my hand.
Little did we know that the replacement ring from Diamondere would prove that you can move up in quality from an online source. We both love the new ring, and learned that 15 degree weather is too cold to fish.

Thumbnail of user douglasr790
Connecticut
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

The ring ended up being better then I could have expected. My fiancee ended up loving it and it shines like crazy on her finger!

Thumbnail of user eustish
Colorado
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

The experience with Diamondere was the best I've ever experienced. They always responded and went out of the way to be sure I loved the ring and the buying experience. Let me assure anyone purchasing something as momentous and special as a "ring" that even though not walking into a brick and mortar to feel, see, etc, that you can rest assure that the experience will be positive. I have no regrets.

Thumbnail of user michaels13349
Indiana
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

It was very easy and great service. I would recommend this company to anyone

Thumbnail of user ryanl1168
Florida
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I had some issues with UPS delivering my package, but Meghan was so helpful and was able to get it to me in time for my engagement! Couldn't be happier with the ring and the service.

Thumbnail of user heatherr1375
Maine
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

The ring is stunning and well designed. The diamonds are securely placed and the sizing is exact. We are very pleased with our purchase.

Thumbnail of user nathanc795
Washington
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

She said it was the perfect ring.
Exactly how it looked as she described it to me.

Service
Value
Shipping
Quality
Thumbnail of user kyleb1123
Massachusetts
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

From the time we ordered our wedding rings up until we received them, we had an amazing experience. Right after our order we got an email asking for confirmation on the size of one of the rings as it can't be refitted like other rings and we would get update emails as our rings were being made. It was a lovely experience and the rings are absolutely beautiful.

Thumbnail of user anthonyt1535
Illinois
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

The staff at Diamondere took time to craft the engagement ring I wanted, making sure that it was to my specifications, and the ring I received was of high quality from the setting to the stones. Most importantly, my fiancee loves it!

Thumbnail of user jatinders36
Illinois
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The UPS guy took three extra days to deliver, but that's not on Diamondere. The tennis bracelet is beautiful and my wife loves it.

Thumbnail of user samuelb968
Canada
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

The ring is absolutely perfect. We're trying it out for a couple days to see if we need to resize, but appart from that we are very happy with it!

Thumbnail of user ryanm2294
California
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Ring looks beautiful! And my fiance loves it! I am very happy that I went with diamondere!

Thumbnail of user darrellb360
Georgia
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

We found this particular ring in a Google search and had a great experience. Was reached out to by the one who was making our ring and we received it pretty early. It's beautiful!

Thumbnail of user williams3619
California
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

I love my William in white gold with heirloom emeralds! Well done!

Thumbnail of user christianm916
Virginia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Just popping in here because the ring was gorgeous. My wife adores it

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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