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Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.
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746 reviews
I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)
I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.
Excellent service, Good price. Kept me informed throughout the whole process.
Wonderful experience and very fast on the delivery.
A little delay on the updates with the website. The engraving on the ring is fascinating but they have on of the letters mismatched with the others. Almost as if if the tool used to engraved went to deep and the infinity sign can hardly be seen.
Cherie's service and attention to detail was second to none. Best overall experience with an online order ever. Much appreciated!
I made some changes before delivery and all my wishes were fulfilled. Delivery was on time.
The band was delivered perfectly, it's gorgeous and enscribed perfectly! He was so happy!
To whom it may concern:
The ring arrived in a timely fashion, carefully packaged and it looks amazing! Thank you!
The rings are very nice and I am sure that my wife will love it!
Excellent all the way around. Very happy with purchase.
The ring looks so stunning in person. I am in love!
Customer service was great. Had to make a small change to the ring and no extra charge. Ring looks great.
All the people I spoke with about my ring were very helpful and very thoughtful on the look of my ring their opinions and ideas made my ring look literally stunning
Great product, I just wish FedEx wasn't used for the shipping. Delivery window between 6am and 8pm with 3 attempts before returning to shipper is kind of crazy. Only barely got on the last day because I had to camp out in the living room and wait.
But that's not on you guys, really.
10/10 otherwise.
Had a good experience of purchasing a pair of earrings. The back end team was quite responsive and the item was delivered on time. Loved the earrings. It was exactly what I was looking for. Will surely visit the site again in the future.
When using the Diamondere website, it was easy to narrow down the the type of jewelry and the price range of the gift I needed. After the order, Meghan contacted me about the story of the gift (who and why) in order to inspire the artist making the pendant I chose. I will definitely use Diamondere again.
The only bad experience was with UPS and it was not Diamondere's fault. The order was shipped so that an adult signature was required for delivery, but the UPS driver left the package on the porch without collecting the required signature. I was home and found out about the delivery when the e-mail from UPS arrived stating the package was delivered. Hence, the package was exposed to theft for about 2-3 minutes.
My order with Diamondere was a pleasant experience. Not only with receiving quality earrings but great interaction and communication. Very professional. They've created a repeat customer.
I paid an extra $45 to have the engagement ring delivered by the time I needed it and it arrived five days late after talking to someone who works there to work on the issue of why it wasn't sent in the mail by the time it should've been shipped they told me it would be shipped that night. It did not get shipped until two days later, I will never order from this company again. I needed this ring by a certain day and I was assured at the time I ordered it would be here on time. There was no reimbursement for me paying the extra shipping that I shouldn't have had to have paid because it showed up at the same date it would have if I wouldn't have paid for the express shipping. I also sent many emails to the artist who was making the ring, and they never replied. I also left voicemails with the company and after the third day, they finally answered the phone after me calling. Never returned a voicemail or email. The ring is very nice, but as far as customer service and their integrity and honesty as to what they say they will do, I wouldn't trust it.
Ring arrived in a timely manner and I was emailed a certificate of authenticity
I received my ring in a timely manner. I am very satisfied with the service so was provided.
Really well made. Love it! Top notch. Shipped really fast.
Great experience, thank you. I'm working on a new ring!
I just received my ring and it's so incredibly beautiful!
Great experience from purchasing the ring to delivery.
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SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.
How do we know? Because we have been supplying to these brands for decades!
CREDIBILITY
We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping
CERTIFICATION
Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.
CONVENIENCE
The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.
SINCE 1890
Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.
CONTINUING A LEGACY
They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.
CUTTING EDGE TECHNOLOGY
The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.
