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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user brittanyw755
Arizona
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Received my order on time and I love it. It's really unique and looks exactly like the picture as far as gem quality and color.

Thumbnail of user ryank1142
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Beautiful craftsmanship and a beautiful ring will definitely recommend to friends and family

Thumbnail of user jasonw2580
Washington
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

The ring that was crafted is truly a piece of art. There were a couple hiccups in choosing a lab grown diamond but the customer service was superb and kept in contact with me and ultimately I am so completely satisfied. I can't wait to propose to my girlfriend with this perfect ring.

Thumbnail of user joshw608
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Online help was responsive and helpful throughout the whole process

Thumbnail of user jamesr5573
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Thank you. We love it. The inscription came our perfect.

Thumbnail of user ericb3061
North Dakota
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Beautiful ring, delivered just as promised with great customer service along the way

Thumbnail of user tomn858
Massachusetts
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Delivery was a bit tough as I struggled to be there to sign but otherwise the design process and end product were very easy. The stones looked bigger in the CAD layout but otherwise I am happy with the result. Now just need to get used to this ring vs the older one it is taking the place of!

Thumbnail of user olivial516
Texas
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I love my ring! They said they needed a bit longer to work on it but it still arrived in the time they had originally promised so I was fine with that!

Thumbnail of user cyndyb28
Arkansas
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Friendly and helpful. Meghan walked me through the process and everything went as she said it would.

Thumbnail of user tavod1
Texas
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Good it was exactly what I was looking for so over all in happy with my whole experiance

Thumbnail of user marthag1226
New York
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

My ring is beautiful and just the way I designed it. The response time for my questions was very prompt. I would definitely recommend them.

Thumbnail of user mikem4837
North Carolina
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Ordered a ring for my wife in celebration of our first date and kiss 50 years ago. The team at Diamondere did a great job of designing the ring. My wife was totally suprised, and loved the ring so much we are now in process of ordering a match necklace and earrings. They kept in touch through the entire process. Can't say enough good things about this transaction.

Thumbnail of user ngal13
California
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

I like how they made my ring. It looks so gorgeous and shiny. Thank you so much.

Thumbnail of user timp982
Georgia
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

I was searching for a unique give for my wife's birthday and discovered your web site. I love your one of a kind rings, they are truly unique. My wife absolutely loves her new ring. Thanks for offering a truly unique and beautiful ring. I'm sure I will be visiting your ring collection again.

Thanks,
Tim

Thumbnail of user duaned216
Ohio
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Wife was pleased with the ring completely, great customer service as when I ordered I initially ordered the wrong size and was able to get it corrected prior to it being done

Thumbnail of user jakem729
Washington
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

A great piece that fits exactly what i wanted and will hopefully bring joy

Thumbnail of user rogerf518
New York
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Beautiful men's rings, difficult to choose from so many options. A huge variety of gems, precious and semi precious stones to choose from as well. Quality workmanship and fair pricing. Would definitely buy fro here again!

Thumbnail of user johnt5174
Arkansas
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I bought this for my wife for our three year wedding anniversary to replace our original rings that had been lost. This ring is beautiful and exactly how it is described. It even arrived sooner than expected. The beautiful smile on my wife's face when I gave it to her made everything worth it.

Service
Value
Shipping
Quality
Thumbnail of user codyl230
Kansas
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Other than the gem being changed it was good if the process thing could be updated better during the process would be good

Thumbnail of user sabrinat195
Michigan
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I was hoping to do a custom piece no matter what shop I looked at, but Diamondere was truly the only one who portrayed what that process would look like. They were also incredibly fast and it's such a beautiful ring.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerk518
Massachusetts
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Great customer service and prompt shipping. The final piece was smaller than I had envisioned but is beautiful nonetheless.

Thumbnail of user roxannaf19
Ohio
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Very pleased with Diamondere. The customer service and communication is the best I've ever experienced with any online order. The quality is stunning. We are very pleased and happy we went with Diamondere for our engagement ring jeweler choice.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahm3993
Washington
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Great service. I was happy with what I ordered. I
Would order from here again

Thumbnail of user anthonys3343
Arizona
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

The whole experience was fantastic! Everything was explained to me in detail and I was given the opportunity to tell my story about why I chose jewelry that I did. I was able to check in on the process and the ring was delivered on time. I will definitely consider using Diamondere for my next jewelry purchase!

Products used:
Wedding ring

Thumbnail of user eldind1
Arizona
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I wanted to get a replacement of my fiancé's promise ring from years ago. When the ring arrived I was amazed at the quality and care that was put into it.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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