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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user kylek341
Arizona
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Product didn't make it to me on time and it ended up screwing up my proposal plans. Would recommend busting your butts to get the product to the customer before the holiday next time it's supposed to be delivered on a holiday week as many people travel and have plans. Otherwise product was as pictured and expected and looks great. Appreciate that my expedite shipping was refunded, but doesn't fix proposal getting ruined.

Thumbnail of user michaelp1201
Virginia
1 review
0 helpful votes
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September 10th, 2019
Verified purchase

The people at Diamondere were very attentive. I had asked them to adjust the ring I ordered and other requests while crafting the ring and they did with speed, politeness and precision. The ring turned out perfect and made my wife's 30th birthday. I will be buying all my jewelry from here. Thanks! Also, the fact that you have ring sizes higher than 7 is a boon!

Thumbnail of user beel37
South Carolina
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

Very beautiful ring! I purchased the Wyanet ring in black gold with emeralds and London blue topaz. Throughout the process of the ring being made, the maker stayed in touch with me and communicated with me about details, to be sure I was always in the know. Even when they informed me that my order may arrive a couple days later than expected (which is totally fine!), it showed up within the time originally stated! Ring arrived just as lovely as the website photo. Wonderful first experience purchasing fine jewelry.

Thumbnail of user marrianas
India
1 review
2 helpful votes
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October 25th, 2014

I always wanted to wear diamonds because they are my birthstone. I would have always believed that I could never afford one had I not visited Diamondere site. Nevertheless, the earrings look even more beautiful in person.

Thumbnail of user kylea363
Illinois
1 review
0 helpful votes
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May 13th, 2021
Verified purchase

I was a little nervous at first ordering an engagement ring online. I really liked the customization options available on the website this really helped me find many different great options. The customer service was super helpful and responsive and they took all of the stress and anxiety out of making such a large purchase online.

They were great, super helpful, and responsive.

Service
Thumbnail of user wandav39
North Carolina
1 review
0 helpful votes
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August 5th, 2021
Verified purchase

Outstanding customer service and support throughout the entire process. My fiancé's wedding band is so unique and beautiful. He loved it and keeps sneaking to the box to try it on before our wedding day. Thank you for making such a fantastic piece of art.

Service
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Jessica T.
Argentina
1 review
0 helpful votes
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September 6th, 2016
Verified purchase

Excellent service from start to finish of my dealings with Diana. Nothing was too much trouble and my queries always received a very prompt reply. The rings I purchased are just what I wanted and I wouldn't hesitate to recommend Diamondere.

Thumbnail of user alexisg4
India
1 review
2 helpful votes
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September 1st, 2013

Hassle-free returns:

Thanks to Diamondere for co-operating with me when I realized I wanted something bigger because my budget increased and they gave me my full cash back, no questions asked. I loved the craftsmanship on my ring and quality of amethysts. I am just scouting their website now for that bigger design i can now afford! And a special shout out to Diana (customer service) for being so nice and cooperative with the 15 emails i sent back and forth customizing my order.

Thumbnail of user mikeb3565
Utah
2 reviews
0 helpful votes
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March 23rd, 2024
Verified purchase

The anniversary band arrived early and was professionally packaged and beautifully boxed. I will be ordering more in the future!

Thumbnail of user elizabethm854
Barbara Y.
Argentina
1 review
0 helpful votes
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April 2nd, 2019
Verified purchase

My wedding band is gorgeous!!! Its different and vibrant, which is what I wanted. Everyone whose seen a preview of my ring (before my wedding day) has told me how beautiful the ring is. My engraving makes it even more special and it came out great! This sparkly, glitzy band catches eyes and is everything I wanted. Thank you Diamondere!

Thumbnail of user shannonb1110
New York
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

The ring I ordered arrived beautifully packaged and is even more gorgeous in person! In the picture it is the gold ring with pink sapphires. I'm thrilled with my purchase and will be a returning customer.

Thumbnail of user lindam2213
New Jersey
1 review
6 helpful votes
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October 31st, 2020

My Fiance bought my engagement ring from Diamondere and we love it! We purchased our wedding bands from them! My fiance and I sent a picture of the band he liked and they were able to create a band just like we wanted!

Thumbnail of user dylanm232
Alaska
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase

Can't say enough about the quality of the ring I purchased from Diamdere! The company reaches out to you to get a feel for the purpose of your purchase so they can personalize the product to fit your needs. In my case, it took a bit longer than originally quoted, but they made it right by refunding my shipping fees. Will use this company for any future purchases for sure!

Thumbnail of user albenob
Pennsylvania
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Customized ring experience gave my future wife a lasting peice of heirloom quality jewelry. Super pumped to see how it continues to wear. The Rhodium coating is striking and she gets asked about the engagement ring quite a bit. Would and will likely purchase other rings or jewelry in the future.

Thumbnail of user mathewm101
Colorado
1 review
0 helpful votes
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October 28th, 2021
Verified purchase

I love the jewelry that I ordered. There were many delays but I can't be too mad because of the supply chain crisis America and many parts of the world are currently facing. Thank you for your amazing craftsmanship!

Thumbnail of user nicoled278
Mike B.
Argentina
1 review
0 helpful votes
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November 9th, 2015
Verified purchase

I have used Diamondere for a couple of years now and, I cant express enough how incredible the stones are in addition to the craftsmanship, which is exquisite. I have been beyond pleased with each and every purchase. I have even had a ring customized to accent my engagement ring and they got it perfectly right even with the distance of their jeweler. I would recommend them to anyone looking for quality jewelry. I am not one to buy jewelry online but I will tell you, Diamondere does it right and with exceptional service. I have been using Diana as my personal representative and she never ceases to amaze me with her selection of stones and her people skills.

Thumbnail of user elizabethr1439
Florida
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

First time ordering jewelry online and very happy I picked Diamondere. Cherie kept me informed about my order and I felt very comfortable with my decision to use Diamondere. The sapphire earrings are beautiful and I love them. Highly recommend this company.

Thumbnail of user roberts5326
Ohio
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

The folks at Diamondere were friendly, responsive, and helpful in the specific design and upgrades I wanted for my ring and I couldn't be happier with the finished product. A beautiful piece was delivered in less time than they had estimated - two thumbs up!

Thumbnail of user abhishekj23
New York
1 review
1 helpful vote
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February 1st, 2020

Cherie was extremely helpful in addressing our concerns with the initial product we received. She offered to remake the ring for us and delivered a product that we were truly satisfied with. I am happy with our shopping experience and the product and will definitely consider ordering more products from this business in the future.

Thumbnail of user michaelj2064
District of Columbia
2 reviews
0 helpful votes
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October 29th, 2021
Verified purchase

Upon placing my order, I received an email inviting a dialogue about my purchase - a very nice add to the buying experience. I wondered about some of my choices - wondered if the stone I ordered was big enough - when it arrived it was approximately. 3 carats over what I'd ordered - a welcome discretionary artistic change.

Thumbnail of user stanleyp161
Maryland
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

I purchased a ring from Diamondere and its gorgeous. Their prices are very fair, and email communication was great. The workmanship on my ring is first class professional. I am very happy and may very well buy from them again. Thank you

Thumbnail of user mariae198
Alex B.
Argentina
1 review
0 helpful votes
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July 26th, 2017
Verified purchase

After reading the other comments I was prepared for the ring to be a little smaller than I was thinking when shopping around. The shipping took a while, but arrived right when they said it would (a day early!). The peridot is gorgeous. I could not be happier with it. Diamondere has been very prompt, clear and responsive.
Would do business again.

Thumbnail of user tessap24
Massachusetts
1 review
12 helpful votes
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January 4th, 2021
Verified purchase

First, let me say that the customer service experience was incredible. There was constant communications, very detailed updates and an effort to meet expectations that was exceptional. Cherie was absolutely phenomenal and the ring that I received was nothing short of breathtaking. You cannot beat the end result you receive from them and beats any cookie-cutter box store out there. Zales, Kay's, none of them come close.

Thumbnail of user adams1567
Pennsylvania
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

The piece arrive and was exactly what I was hoping for: sleek and stylish, but still subtle. This was my first time ordering from them, and the Diamondere team was wonderful. They addressed my questions in a timely fashion and seemed to genuinely care about the piece arriving before Xmas. I would consider purchasing from them again.

Thumbnail of user patrickc852
Canada
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

I was very pleased with my overall experience purchasing from Diamondere. The blue gold ring I purchased is beautiful. The colour is a little bit more subdued than the picture on the website but I find it even more exquisite. Service I got via e-mail was excellent and response always very fast. Very happy with the purchase!

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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