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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

71
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How would you rate Diamondere?
Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user jameso1882
Germany
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

From beginning to end ~ Diamondere gave extraordinary customer service! My Diamond was exquisite and I couldn't ask for anything more! I would highly highly recommend them!

Thumbnail of user megang799
Florida
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Amazing experience, first time ordering. Had quick response times via email. The ring is beautiful, exactly what I imagined. Custom engraving is beautiful.

Thumbnail of user silasj30
Alabama
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

The ring was beautifully crafted and so wonderful. I didn't require any help from CS but when I did hear from them they were very pleasant and kind. I love this store.

Thumbnail of user timothyd1098
South Carolina
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Pleasurable customer service from start to finish. Haven't proposed yet but the ring looks beautiful to me so I'm sure she'll love it. If she doesn't you'll hear about it.

Thumbnail of user ryanv462
Washington
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Great design and beautiful ring. Delivery was early and the communication was always them letting me know what's going on with the process and I didn't have to ask any questions.

Thumbnail of user bethw756
Missouri
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I love my ring. It's just like i wanted. I was surprised it wasn't all soldered together since it was 3 rings, 2 surrounding the middle, but i guess that part wasn't discussed. You have to know exactly what you want and if you do it's awesome. I love it

Thumbnail of user theresac1306
Colorado
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Customer service was great. I didn't have to wait more than a day for a response. Any questions or concerns I had were answered fully. When I got the product, it looked great!

Thumbnail of user cynthias2986
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

My new ring is super unique and beautiful! I can't stop staring at it... especially to see how much it sparkles in the sun. I love it... thank you so much...

Thumbnail of user laurab5813
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Very pleased with the ruby and diamond halo ring! It's exactly what I have been looking for over the past few years. I love that I was able to customize the stones and gold.

Thumbnail of user rostislavs5
Michigan
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Very happy with the process of making the ring through the website. Easy to place an order. On top of it all you get to see updates as they make the ring. Will definitely be going back!

Thumbnail of user ryanb2099
Ohio
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Very pleased with the ring / speedy delivery/ & customer service, Amanda was very helpful with answering my questions and was quick to get back w/ me. Thank you.

Thumbnail of user bryans1357
Michigan
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Highly communicative, prompt, and more than willing to accommodate whatever you may need. My fiancé and I are both elated with this purchase and experience. Thanks again, Diamondère crew!

Thumbnail of user adamh1549
New York
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Nice stone, brought by a jeweler and needing it to be size 8 and engraved. Other than that very satisfied that one of the few companies on FB impressed most don't. Took a chance, keep up the great work
Adam

Thumbnail of user terranp2
Oklahoma
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Great experience, nothing but good. The product is beautiful and the customer service has been nothing short of great. Super helpful and professional to make sure I was satisfied.

Thumbnail of user ryang1250
Georgia
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Excellent help from customer service - even though delivery delayed, good communication and received exactly when promised and as expected. Thank you!

Thumbnail of user stephend1772
Pennsylvania
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase

Was able to start with a basic ring and configure it the way I wanted with different gemstones. I like that the site renders my choices as a picture I can few from different angles.

Thumbnail of user gracel650
Maryland
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

It was a great shopping experience and the communication with the company was seamless every step of the way, from placing the order to delivery.
Thank you guys!

Thumbnail of user bailye1
California
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Could not have asked for better customer service. Diamondere is committed to making sure the product you ordered is just as special as the moment itself.
Thank you!

Thumbnail of user robertp7418
Utah
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

The diamond I picked wasn't available, so they gave me a larger and more brilliant diamond! What company does that? Diamondere does! I would recommend them every time!

Thumbnail of user brionnaw4
Missouri
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I had a pleasant reach out from the makers of the site. Ordering and receiving were a breeze! The quality is beautiful and my fiance loves it! Came just in time for the wedding!

Thumbnail of user akip4
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I had never bought jewelry online before, so i was a bit nervous but I had a good experience and the ruby ring is exactly what I wanted and expected. I can't wait to give it to her!

Thumbnail of user charityr69
Tennessee
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Ordering from Diamondere was such a pleasant experience. Even when I needed to make some major changes to the ring, they were so patient and helpful and the end result is exactly what I envisioned!

Thumbnail of user joshuat755
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The site was so easy to use, the ordering process was a breeze, and the ring is just perfect. It's exactly what I have envisioned and I just know she's going to love it forever!

Thumbnail of user josephc6358
New York
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I ordered the ring and I immediately got an email asking what the ring was for and when I would need it. They even did a free inscription for me without any delay. I would definitely recommend.

Thumbnail of user justinem168
Arizona
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I received my husband's wedding band and it's beautiful! The packaging was nice and the design of the ring was unique and fancy. He hasn't seen the ring yet so I don't know from his perspective.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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