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  • Diamondere

Diamondere

Ratings On Other Platforms

Trustpilot
4.9 / 5
Better Business Bureau
4.8 / 5
Corporate Values

Overview

Diamondere has a rating of 4.8 stars from 2,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring, and great experience. Diamondere ranks 1st among Diamond sites.

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Positive reviews (last 12 months): 96.1%
Positive
912
Neutral
24
Negative
13

Instant Feedback

746 reviews

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Business's Favorite Review

“Amazing Experience”

Mark P.
5/21/20

I cannot think of our Diamondere rings and the role that they have played in our happiness for my partner and I without strong emotions. The quality, the look, the feel and the design of our rings are amazing. The entire evolution with Diamondere was like buying a treasure from a dear friend who clearly loved the both of us so much that he or she created masterpieces specifically for our very special occasion. I have never had such an amazing online experience in my life. I could not imagine our ceremony without these perfect representations of our love and affection that we will share for the rest of our lives. Mark Petersen-Overton Captain, United States Navy (retired)

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Top Positive Review

“Diamondere Magicians”

Rick H.
9/7/20

I just retired, celebrated 30 years of marriage and my children have successfully flown the coop. I was looking to benchmark these milestones with a Celtic themed platinum & black diamond pendant, For both my wife and I but, nowhere to be found. So, reached out to Diamondere to see if they could Fabricate two pendants out of their Celtic themed rings. Lo & behold, the Diamondere "magicians" Produced exactly what I had in mind and within 24 hours we were on our way to creating these Beautiful heirloom pendants that my family will be able to enjoy for many generations to come.

Reviews (2,059)

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Reviews that mention popular keywords

customer service (425) engagement ring (154)
Thumbnail of user margaretk1381
Michigan
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Everyone was very helpful, especially Amanda.
The rings are beautiful and have made our 50th Anniversary even more special.
Thank you so very much!

Thumbnail of user jayshawnr
New York
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Necklace was brilliant. My mother enjoyed it. I love the creativity and innovation in the design. Thank you!

Thumbnail of user josephd2897
North Carolina
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

The ring was far above afar I ever expected! Would definitely order from this company again in the future!

Thumbnail of user nathaliet53
Florida
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I expect that the diamond and the pearl were bigger like the exact same I saw online at the time my order was placed. I just noticed a big gap between online and in person.

Thumbnail of user estherp246
South Carolina
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I recently purchased the Otto Blue Topaz Men's Ring in 10k Black Gold for my fiancé. We loved the way it looked and wanted to go with something untraditional. Diamondere was the first recommendation that appeared for a black band ring.

Customer Service: Amazing, very prompt, and answered all our questions. I would highly recommend contacting them for non-digitized pictures of the ring to really get a feel and look for how it will turn out. After our purchase, we suddenly realized that we wanted to see how the ring would look like in person, vs having a computer-generated image.

Delivery: I paid a bit extra for expedited delivery ($45). Customer Service reached out that they couldn't deliver quicker, but refunded the exact amount to me, which was helpful and prompt.

Packaging: The packaging was overall nice. I probably wouldn't say anything over the top/fancy looking, there was a red box, and inside, a smaller box containing the ring.

Ring itself: We've had the ring for about a week now, and we are in love with it. The Otto Black ring fits perfectly and my husband has had a lot of compliments already on the way it looks. Gems are also very pretty on the ring itself.

Overall, I'd give 8.5,9/10 experience.

Thumbnail of user bethh820
California
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

I received my son's birthstone ring in good time. It was exactly what we wanted, and we're very happy with it.

I made an error in ordering, and i'm getting great customer service to help me get my details in place. They've bee responsive and responsible - thank you, Diamondere!

Thumbnail of user matthewc2388
Connecticut
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The ring is absolutely gorgeous, we couldn't be happier. Amazing correspondence the whole way through this has been a great experience.

Thumbnail of user lawrencew1343
Illinois
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Very nice work. The ring is beautiful and just as I had hoped. Will be surprising her soon and hope for the best.

Thumbnail of user lisac5136
Washington
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

We ordered 2 rings for our wedding. The Morganites are beautiful. Customer service was fantastic. We will order from this company again.

Service
Value
Shipping
Quality
Thumbnail of user ricardoc501
California
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I am waiting for the new ring that I ordered to arrive to decide which one I will keep. But I am slightly disappointed because the website shows a different size of the ring compared with what we actually receive.

Thumbnail of user julianm455
Illinois
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

The ring was even better than the picture, absolutely beautiful and well crafted. Definitely worth it!

Thumbnail of user jeffe925
Virginia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Love the necklace. It looks great. Great experience from ordering, being kept informed and delivery. Thanks!

Thumbnail of user edwinr356
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Ordered an engagement ring, ring was beautiful, high quality and perfect! Ring came in quickly and efficiently. Would recommend to my friends and family.

Thumbnail of user kimw1372
Canada
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

The quality of this is high-class. The service is easy and straightforward. Will be buying from them again.

Service
Value
Shipping
Quality
Thumbnail of user austinr405
Nevada
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The vast amount of styles and customization options allowed me to craft the perfect ring for my fiancé.

Thumbnail of user alexd1434
Virginia
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I ordered engagement ring and wedding band that interlock. They do not fit correctly. I sent an email 3 days ago and have not got a response

Thumbnail of user robs1258
Massachusetts
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

They custom made me a ring and it is beautiful. I have worked with them twice and their customer service is always impeccable

Thumbnail of user errolh31
District of Columbia
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

The jewelry was beautiful. The communication from the artist was more comforting than expected. I know that if I went to a jewelry store I wouldn't be as cared for as I was through this experience. I appreciate making the leap with Diamondere

Thumbnail of user brunoc168
New Mexico
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Very easy to do and communication was great! Ring quality is very very nice. I got the Claudine with lab grown rubies and taavorites in black 10k gold

Thumbnail of user alanm1577
Norway
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Overall experience was very satisfactory. Customer Service was very helpful doing the ordering process. Follow up emails after the order was placed were very timely. The delivery experience with FED Ex was very disappointing. My wife loves the ring and I would do business with Diamondere again.

Thumbnail of user maricelestem
New Jersey
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I purchased the Otto ring as a gift for my son - he picked it out. We are both so pleased with the quality and beauty of the ring. From him: "The gems are a nice deep purple and clear which is good. The weight: you can feel the gold density but it's light based on the shape" and design.

I was also pleased with the packaging and the fact that a signature was required upon delivery.

Thumbnail of user brucef681
Ohio
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

1st rate all the way. Questions via online or email answered promptly contact maintained along the process. With an apparent delay in the process, the Express Delivery fee was automatically refunded. Other issues resolved quickly. Presentation box is nice. Rings are wonderful. We are very happy. I have an order in for another ring.

Thumbnail of user terrellb58
Florida
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I was scared I wasn't gonna arrive on time because of a gemstone issue but it got here when expected and it looks amazing

Thumbnail of user billyn234
Alabama
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Package came on time with required signature.
Ring was intact and 18k black gold was gorgeous. No complaints at all.

Thumbnail of user jonathanb1952
Texas
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Ring was nicer than expected. And was delivered promptly with excellent customer service. Highly recommend.

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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by
The time the product reaches you it is priced at multiples of the original
Cost. Diamondere ships directly to you from our workshop, eliminating
Middlemen, making sure that you have the best deal on the
Best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust
Placed in us while making
Your purchase. To reiterate
Our commitment,
Diamondere offers:
FREE Global Shipping

100 Day Returns

FREE Certification

FREE Engraving

FREE Polishing

FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by an accredited agency and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.

Business History

SINCE 1890

Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.

CONTINUING A LEGACY

They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.

CUTTING EDGE TECHNOLOGY

The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.

Company Representative

Thumbnail of user dianag17
Diana G.
Typically does not respond to reviews
I have worked in the jewelry industry for over 15 years. I began my career designing jewelry and then started hand-crafting it myself. Over time, I realized that customers today while customizing their jewelry or picking out an engagement ring, could benefit greatly from the wealth of experience I have in this industry. Today, I love helping customers and in a small way, be a part of their emotional journey (since every jewelry purchase for me is an emotional experience).

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