DinoDirect

I've made some orders on dinodirect. Payment with PayPal makes me free of worries for my money. Shipping time is usual and there is a great variety of shipping methods including free shipping. Product descriptions are accurate. Bonus program makes prices very attractive. Support team skilled and well-disposed.

This website sucks! Your order will never show up. They tell you to wait a few extra days... Well it's been a month and a half. Still trying to get a refund. Now they will not answer my e-mails. This company is in hong kong. I will only buy from the U.S.A. from now on. DINO DIRECT SUCKS!

I have purchased many items (at least 10 separate orders) from DinoDirect and have never had any problems. Completely happy with this company, although orders to seem to come on a slow boat from China.

I ordered some LED light bulbs and was a little concerned that they seemed too cheap, but they all arrived in working order and are nice and bright. The free postage is a boon, as you can order low-value items and see how you like the service. The delivery took 2-3 weeks, but this was exactly as described on the website.

Terrible Customer Service after ordering two items. The products arrived after a very long wait... one broken and the other needing batteries not available in the USA.
DinoDirect.com has ignored repeated multiple requests for help. They took my money, but will not respond to any emails asking for either a replacement or my money back.
I would suggest extreme caution when considering doing business with DinoDiect.com if my experience is an indication of their level of Customer Care.

I'll gladly recommend this site. I've received most of the orders without any problem and when there's a problem Customer Service responded quickly. Either you can get full refund or they'll resend the order for free.

This morning I was very frustrated with a problem I experienced with my order. Now I am so happy and shocked with how much effort customer service put forth to find a solution to my product being out of stock. They really exceeded my expectations and next time I need something, I will come again.

I had 2 order from dinodirect.com. Both order arrived 18 days after order, with magnetic bookmark as a gift (without tracking number).
A order an underwear and a LED necklace.

The products are goods in the site, but a little bit more expensive than some of the similar site.

I picked up some gifts from this site that were a big hit at our last party. I was searching for electronic novelty type items that were a good price. You can find this type of stuff all over the internet but this site sells some really cool items for a deal. Go to this part of their site to find the items. Http :// www.dinodirect. Com/LifeStyle/Cool-Novelties/
I haven't used the rest of the site that much yet but I got my good delivered on time so I would shop there again.

A wide variety of products you can purchase from the website. It is just like a cyber department store. Usually the products are sent out within a week if the products customers ordered are in stock. But many times the products that I order are out of stock, and they don't indicate it and they still charge me money. After waiting for three weeks to a month when I never receive my product, I sent a message to the website via online chat and they told me that the product I ordered was out of stock. They don't have refund policy, but rather keep the money I paid as a credit in my account where they call it "Dino Wallet".
Next time if you want to purchase a product from this website, go to their online chat, chat with their staffs and make sure the product you want is in stock before putting order, so that you don't have to wait in vain.
I advice the company must update their website regularly, specially the availability of the products.

I ordered one game controller at dinodirect last month but received two, I emailed dinodirect customer service, and they said it is a mistake but let me keep the other one as free present. It is amazing!

I ordered goods for Christmas in early Dec. 2010. I have waited three months and have heard nothing but excuses (it is on backorder; please wait two more weeks; it was partially shipped, did you check the post office; we have given you a partial refund; we will refund your money in seven days; please find items in exchange.) The list goes on. They do not know how to speak English ("we refound your money in seven days. Let us know when refound has cleared") and I believe the positive testimonials are either family and friends posting, or have been paid.

Stay Away from this scam of an outfit!

The store is fast and so far I had no problems. I have received all orders in 15 days (5 orders from China to France). There are no customs fees or taxes, the price in the shop is the final price. The customs clearance is made by the shop. All packages were well packaged and arrived safely and the descriptions in the store correspond to what you get. I can recommend the store.

I've use the site many times and every single time I am totally satisfy about the deals, the fast shipment, the help support as also the after sale support. Dinodirect site treats me as a valuable costumer and I appreciate this

Great service, cheapest price of this product I could find and free delivery within a few days right before Christmas! Very pleased with the service! Highly recommend

I buy here for one year. They have medium prices but they are serious and excellent customer service, who answers to all clients questions in 1 hour and less.

At this price, the thing is VERY good. Materials look good, there's a gum cover over the keyboard that's good to keep it clean, both mouse and keyb work well from 2 meters distance from receiver.

I have bought several electronics products from Dinodirect and have been very pleased. Most items were cheap and arrived on time. Received a broken product and replaced a new one.

I bought a tiny fan for my laptop since December with free shipping, the product's box arrived a bit damage but the product completly right as the Seller sent

Fast and efficient with good product descriptions without jumping from one window to another. I will return to shop more. I also have recommended to my teaches and friends.

Tablet bought, good value for money paid. Shipping awful, Took so long to get here.
Customer care excellent, they will communicate if you have problems.
Dinodirect.com recommended.

With honest prices like this, I don't want to even give the Walmarts of the world more money than needed. I bought a controller frim dino. This is the real deal but for less money.

I have never had any problems with customer service. Questions are answered promptly from all suppliers and goods are sent within days of ordering.