DirectGardening

This company has only dead plants to sell... at least that is what I received after waiting 3 weeks to get them. They claim that processing the order takes 1 to 2 weeks. I ordered on June 5th and finally received them Today, July 6th. The are dead and all dried up. Shame on you people, taking advantage of the people on this earth that care about keeping America beautiful. I live in Wisconsin, just a hop skip and a jump from Bloomington, Il. I advise all who are looking for great plants at a bargain a price to not shop here,

Don't waist the time with them after 8 emails they finally tell me that I need to send them the original shipping label reg. Mail and refuse to take the scanned label via email. I only requested a replacement for 2 clematis plants that arrived dead, for sure, they had mold on them. So needless to say I will be letting others know about this and go back to who I bought from before.
Eric Fundin

Ordered 4 hardy hibiscus patio plants in April, did not receive them till the end of June. When they arrived they were just seedlings. 2 did not survive. So they are guaranteed for full replacement, 6 weeks later they are replaced with a tropical hardiness zone and twice the size of the original ones I ordered! Not even close, I live in Michigan and these would never survive our winters. So I was put on a waiting list for the ones I originally ordered that are sold out. But wait, it gets even worse. The 2 original plants that survived are now blooming and guess what, they are not even close to the color I ordered.
Customer service is a joke, they do not answer the phone or there is a constant busy signal. But now they are not even answering my emails. SCAM

I ordered Creeping Phlox (over 100 plants) on August 17,2018. It took them two months to process the order. Do they look at the state/zip of customers to realize that I live in Chicago and can't plant in December. Half of the plants arrived dry-dead and half rotten. What a waste of time and money!

I bought potato seedlings and Rhubarb - seedlings were rotten and Rhubarb was dead - their refund policy was for me to return their crappy product at my expense and they would review my complaint. Judging from other customers experience returning what I bought would be a waste of time. Do not buy anything from this company!

I ordered trees April 7 and it is now May 15 and I still don't have them. I tried to call and number is always busy. Then I emailed and they did email back saying it takes two weeks to process. Well, that was 3 weeks ago and no shipping information. Would not buy again

This has been a horrible scam. I ordered in March, its July and still havent recieved anything. What a scam. These guys should be shut down. You cant talk to anyone, the lie in their email responses. This is the worst experience I have honestly ever had.

I didn't want to rate this with even a one but, there was no way to give it anything lower.
This company is not legit. Ordered plants early April. Credit card was charged at the time. Haven't received anything!
Today my credit card was charged AGAIN! Had to close my credit card account. BE AWARE, stay away.

I bought last spring about $150 in several orders. A few items were doa. I was not upset considering the prices and I slotted for this when ordering. 2017 rolled in and most all survived the Iowa winter and are now budding. I had about 35 different varieties of plants. I planted 7 bushes from a nursery and 2 of those did not survive winter. They are slow to ship and 2 weeks was the norm which for Iowa in April was probably best. I ordered yet another $20 worth of tree shrubs again this April. 8 items for 30 including shipping.

Ordered potatoes that took 1 month to get. The potatoes were clearly packaged completely rotten, and mushy. They purposely packaged them this way, and they don't care. Customer service is almost non-existent, and takes about 10 days for a response each time you send a reply. They provide no shipping information, and lie about orders. This company is a complete fraud, run by scammers. They blame there terrible business practices on COVID-19. I would not trust this company, and I would RUN away from them.

I've purchased several bags of seed potatoes online. Shipping took forever and when I finally got the merchandise it was rotten. I assume during shipping DC potatoes were damaged because they were not protected but basically just thrown in a bag. I noticed that it smelled rotten when I got the bag and then I opened it and it was all soupy. I made numerous attempts to contact the company including emails with no response.

I placed an order, they told me 2-4 weeks to ship. (For a 4 week wait, they could have planted the seeds, waited 4 weeks and shipped me the plants!) So after week five, I emailed them and they gave me some nonsense about bringing in stock from the fields (half my order is bulbs), and they'll be shipping to my area soon. It's pretty much a form response. I can't imagine shipping will go well now that it's summer. I have used FastGrowingTrees in the past with great results.

PLEASE don't order from this company. 11/14/2018 I order 3 cactus and I was told they would ship in the spring. I called and cancel my order... 3 weeks later they arrived I was surprised because I cancelled. Sent back the order. They said they haven't received them. I was told to give them more time for them to receive. E-mail they will not answer. I am a senior on Medicare I wanted to get my friends a Christmas gift on a little budget 4.99 each. Now it's Feb. 6.2019 They may have won this battle and got my 24.96 But, Every knee will bow when we meet God and he will judge and THEY WILL Pay!

I ordered clematis from these people and it took for ever to get them. Spent good money showed a picture of two plants in which both had green leaves on. Well when I finally got them I received glad bulbs, balloon tubers, and a fricking bag of cat treats. I thought what the heck! Then in six little bags I found my clematis. If you put about 5-6 short threads together that's what my plants look like. No top at all and definitely no green at all. I almost threw these bags away thinking they were bags for packing protecting my plants. I called them and they told me that's what you get and I told her the picture had greenery on it and she told me it depends on the plant. This company should not be in business. Wished I would have read the reviews first because every one I have just read is spot on. Stay clear and don't throw your money away because that's what you will be doing ordering with these people. They are a JOKE. They should be turned in for fraud

I have been a gardener for over thirty years. Rarely do I order online. Because of

Covid19 I was forced to do so. While there are some reputable companies. DO NOT order from Direct Gardening. Their plants are sickly looking and others arrive dead. I was appalled, customer service is terrible Stay away. They are scammers

Wish I had read the reviews! Total scammers! I wish I could say what I really think of this poor excuse for a gardening company! NEVER EVER buy from these horrible people. My order was not even correct. I ordered 3 hibiscus. I got One but was charged for 3 but I guess it's ok because everything I ordered was DEAD anyway! You should be ashamed of yourself for taking money from people and then send dead items! WHY are you in business?! This should be against the law that you get away with this! SHAME ON YOU!

I ordered elderberries April 8. It is now June 9th and have not received them. Tried calling numerous times and only get a busy signal. Emailed them said it was in shipping weeks ago. Emailed them again and they will not respond back..

I ordered some ice plants in the fall that were to be delivered in the spring. I was told that they had been delivered to my front door on a day and time when I was out in the front yard. There was no delivery. I tried calling and emailing customer service and thus far have not heard anything concrete other than a "we'll try to look into it". Very disappointed and will not use this site again

I ordered over six weeks ago. Just got the plants. The company shipped plants in a plastic. They are in terrible shape. Do not use this company. They need to be $#*! down. They are awful! They sent barefoot and they all appear dried out and dead. Not in the normal way.

Do Not Order From This Site! I ordered 16 trees this spring, which might I add were barely alive when recieving them. They told me give them a chance and properly take care of them and they will thrive... 7 of which were dead brown twigs in my yard within 2 months after all the proper care needed. So I wrote them back asking for replacements of the 7 which were dead. They did send me 7 replacements which were literally dead yet again and now are brown twigs in my yard again. When I ask for my money back because this is 14 out of 23 that died im not qualified for a refund!? I need to return within 14 days. I responded how are people supposed to know their trees will die within 14 days. And no response. This place is a complete joke would never recommend buying from them to anybody! Id buy Wal-Mart trees over this place any day! Buyer beware

Avoid these people. They are a joke if it is more than one guy in a basement. They have crazy low pricing for a reason, they send dead twigs to you. They then want the label of the box, the invoice, and payment mailed to them and other items to just try and get a replacement. They have no internal account, bookkeeping, or order system. They have no way to look up orders and make the dead things they sent, right. I bought a few cheap priced trees from them. They came looking like a prank. After 3 weeks, they are still dead twigs. They will do nothing to help. Do yourselves a favor, there many great nurseries that stand behind their plants and trees. They actually have a service department and ethics. Go to Nature Hills, Michigan Bulb Co, Gurneys, and others out there.

I ordered forsythia in mid April. I attempted to contact via email, phone, letter with only an automated response, and telephone always busy. I contacted my bank to reimburse me and they did, but giving direct 30 days to ship. 1 day before their 30 days they shipped. Piece of s()it company. Now I'm stuck with crappy plants I already replaced. I gave them a hand written letter as specified, but they did not live up to this contract. If I was a madman, I would take a trip to IL and give them some packages of my own. Trash company. DO NOT BUY FROM THESE LOSERS.

I ordered strawberry plants in June. I received 25 DEAD plants. I have asked for replacement or refund since June. I mailed the shipping label, Ccard verification and at least 10 emails. I finally called the company and they could find no record of any correspondence from me. They told me the emails do not count as everything is done by mail. I'm at a complete standstill with them and have no where to turn. Do not use this company!