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Direct UnlocksReviews 3,905

3.5

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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Philippines
1 review
0 helpful votes
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Excellent.
April 14, 2025

Last time i use iPhone unlocker i experience to much pay and the phone last time i unlocked is didnt unlocked thats why now i try its already unlocked and very fast

Date of experience: April 14, 2025
Nebraska
1 review
0 helpful votes
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Amazing Work
April 14, 2025

Amazing service I was scared at first but I will be unlocking my other devices with this company this company was fast updated on everything

Date of experience: April 14, 2025
Israel
1 review
0 helpful votes
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SCAM. Stay away
April 13, 2025

This is SCAM. They send me code to unlock the phone that's incorrect I was emailed them many times Looks like scam

Date of experience: March 27, 2025
Spain
1 review
0 helpful votes
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Happy with results
April 13, 2025

Took a while, but happy with the results was also worth the price. For cheaper than having to buy a new phone

Date of experience: April 13, 2025
Arizona
1 review
0 helpful votes
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Would use them again and recommend too everyone 😉 thanks for your help very happy with the service they provided

Date of experience: April 13, 2025
France
1 review
0 helpful votes
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Amazing service
April 7, 2025

This service was amazingly fast and easy. When I looked up online on how to unlock a MOTOROLA phone, the 1st option shown was this and I tried. The first step was to make sure that my device was wlegible for an unlock, that process took only minutes to complete after I made my online payment.
The second step took place after the service verified that my Motorola phone was able to get an unlock code. This is very nice because it prevents customers from spending a lot of money and time if the phone is not eligible for an unlock code. I recommend it 100%

Date of experience: April 7, 2025
TT
1 review
0 helpful votes
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Professional service
April 6, 2025

I have used a few different iPhone unlocking services in the past. On this instance I came across this site and decided to use their services. To my surprise they were extremely professional…. They offered a way to track the progress or the unlocking process indicating what was being done etc. At one point I found it was taking longer than expected so I contacted the service support and was given a response within minutes detailing the delay…. Very good service

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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It really works
April 5, 2025

I have a samsung flip z for years sitting around, I tried it and 2 days later it was unlocked. I am so glad I did not have to by a new phone.

Date of experience: April 5, 2025
Spain
1 review
0 helpful votes
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Desbloqueo samsung s25 ultra
April 4, 2025

Me siento muy satisfecho por el servicio y solución rápida

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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It's amazing how this works!
April 4, 2025

Take a little bit longer but you works great for my iPhone 15 pro max from at&t

Date of experience: April 4, 2025
TT
1 review
0 helpful votes
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Like magic
April 3, 2025

I'm super skeptical about remote unlocks, but these guys actually looked credible and my research gave me just enough confidence to go for it. Boy was I happy I did. Ease of use, constant updates, on point promise times, I mean, take your pick because all are true. An all-round excellent experience and service. Me and my iPhone 15 Pro Max thank you. Cheers!

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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T-Mobile iPhone 16 Pro Max
April 2, 2025

Oh man, what can I say. The process took a bit longer than i anticipated but they got the job done and i am extremely satisfied with the whole process and i highly recommend the service to anyone who is in need of an unlock. Thank you!

Date of experience: April 2, 2025
GB
1 review
0 helpful votes
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Very quick and easy
March 31, 2025

Great service very quick and easy to use and would highly recommend to anyone who needs to unlock the phone

Date of experience: March 31, 2025
Nevada
1 review
0 helpful votes
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Great business
March 29, 2025

Great experience they are easy and helpful I would recommend them to anyone

Date of experience: March 29, 2025
Louisiana
1 review
0 helpful votes
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Excelencia
March 28, 2025

Muy buen servicio y muy seguro 10/10 recomendado al 100 % muy satisfecho

Date of experience: March 28, 2025
Tennessee
1 review
0 helpful votes
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Hit or miss!
March 27, 2025

This service does work, but has a 30% success ratio. But this has worked for me a few times, and also has not

Date of experience: March 27, 2025
Customer Service R. Direct Unlocks Rep
7 months ago

Hi Rj Gross, thanks for your feedback. It sounds like you’ve experienced some ups and downs with unlocking, but I'm happy to see your iPhone 16 Pro is now unlocked. Our process can yield varied results sometimes, so we're glad it worked out for you in this case. If you run into any issues or have questions, feel free to reach out—we're here to help!

Missouri
1 review
0 helpful votes
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IPhone eSIM unlock
March 27, 2025

I would give the service a 5 star but I had to end up paying an extra 186 dollars for them to unlock the SIM card, plus it did take a while about a week and a half total to unlock, the service does work like it says but it is not quick.

Date of experience: March 27, 2025
Customer Service R. Direct Unlocks Rep
7 months ago

Hi Kyle, thanks for the fantastic 5 stars and for sharing your experience. I understand it can be frustrating to pay for multiple components—the Eligibility Check, Standard Unlock, and Premium Service all have their specific costs, which are outlined on the checkout page before purchase. Sometimes network unlock times can take longer than expected, but I'm really glad everything worked as it should in the end. Thanks for your patience and your trust in our service!

California
1 review
0 helpful votes
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Very easy and legit
March 25, 2025

It was as easy as putting in the device information and writhing 24 hours I got confirmation and my device worked no problem.

Date of experience: March 25, 2025
Customer Service R. Direct Unlocks Rep
7 months ago

Hi Gloria, thanks for the awesome review! I’m so glad to hear that everything went smoothly and your iPad was unlocked without any hassle. Enjoy your device, and if you ever need anything else, we’re here to help!

Spain
1 review
0 helpful votes
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Good
March 25, 2025

Rapidos y metodo de pago seguro me encantó trabajar con ellos

Date of experience: March 25, 2025
Customer Service R. Direct Unlocks Rep
7 months ago

Hola Nestor, ¡muchas gracias por tus amables palabras! Nos alegra saber que disfrutaste del proceso de pago rápido y seguro. ¡Que tengas un buen día!

Virginia
1 review
0 helpful votes
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Helpful
March 25, 2025

I was unable to get a SIM unlock number from my previous provider. But after Directunlocks got involved, the previous provider gave me a PIN that actually worked.

Date of experience: March 25, 2025
Customer Service R. Direct Unlocks Rep
7 months ago

Hi Emanual, I'm really glad to hear that everything worked out and you received a working PIN from your previous provider after we got involved. Thanks for sharing your positive experience—we're here whenever you need us in the future!