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Direct Unlocks has a rating of 3.8 stars from 3,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Buen día, recomiendo ampliamente esta página, en menos de 12 horas mi celular ya servia en el país donde estoy viviendo, es confiable. Te brindan una buena información de los pasos a seguir para realizar el desbloqueo, hacen seguimiento y obtienes el resultado rápido, definitivamente la recomiendo.
Porque me pareció que era una página confiable por las reseñas que vi.
Porque necesitaba desbloquear mi celular e indague en muchas partes hasta encntrarlos.
Se los recomiendo 200% es muy seguro y fácil y barato pueden hacer su desbloqueo desde donde están y con toda confianza que no va ser una estafa solo siguen los pasas y ellos se encargan del resto. Colocan su sik y listo no tienen que ingresar ningún código y nada por el estilo
Por la facilidad
Por fácil y rápido y confiable
Hola Dilcia, ¡Gracias por compartir tus comentarios positivos! Nos complace saber que consideraste que nuestro servicio es fácil, rápido y confiable. Nuestro objetivo siempre es brindar una experiencia de desbloqueo sin inconvenientes para nuestros clientes. Si tienes más preguntas o necesitas ayuda para desbloquear tu iPhone 12 Pro Max de AT&T, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte en cada paso del proceso! Saludos cordiales, Charlotte
Phone was unlock in less than a day. Good aspect of the process was me tracking the progress
Fast and Easy
Fast N Easy
For Best Results
Hi George,
Thank you for your review! We're thrilled to hear that you found our process fast and easy, and that you appreciated the ability to track your order.
We’re so happy that you successfully unlocked your iPhone 13 Pro Max! If you have any questions or need further assistance with anything else, feel free to reach out. We’re here to help!
Best,
Charlotte
Our situation was resolved in a timely manner.
Thank you 😊!
Because it's the best engine for unblocking phones.
I needed in order to unblock the Galaxy S22 regular and S24Ultra from AT&T.
Hi Angel M. Santiago!
Thank you so much for your kind words! We're thrilled to hear that your situation was resolved in a timely manner. Your satisfaction means the world to us! If you have any more devices that need unlocking or if you need assistance with anything else, don't hesitate to reach out. We're here to help!
Have a fantastic day! 😊
Die Entsperrung dauert zwar ein paar Tage, hat aber sehr zufriedenstellend funktioniert!
Der Kundenservice war sehr freundlich und hat meine Nachfragen immer sehr kompetent und schnell beantwortet. Ich werde meine Entsperrung für das nächste Smartphone wieder bei "Direct Unlocks" machen lassen! Super Service!
Sehr schnelle und freundliche Rückmeldungen! Sehr genaue Beschreibung des momentanen Standes!
Ich habe die Seite zufällig im Internet gefunden und durch die teils sehr guten Bewertungen, habe ich dies einfach ausprobiert.
Durch die teils sehr guten und positiven Berwertungen.
Hallo Sun Hak Lor! Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie mit unserem Service zufrieden waren und dass Ihre Entsperrung gut geklappt hat. Ihr Feedback zu unserem schnellen und freundlichen Kundenservice bedeutet uns sehr viel! Wenn Sie weitere Fragen haben oder Hilfe bei irgendetwas anderem benötigen, können Sie sich jederzeit an uns wenden. Wir sind für Sie da! Wir freuen uns darauf, Ihnen bei der nächsten Entsperrung Ihres Smartphones behilflich zu sein! Viele Grüße, Charlotte
The preauthorization was practically instant and the unlock only took about 3 days, and was constantly updated via the email sent after paying for the unlock. Great service did exactly what i needed it to and did it reasonably quickly as well. Just be patient and you phone will be usable on any network.
Best shown reviews online and looked to be a quality Service.
After terminating my account with Cricket my iPhone was locked to the cricket network and phone and online support was of no help trying to get it unlocked because I had no active cricket account.
Hi Cody,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that the preauthorization was fast, and the unlocking process for your iPhone 12 Mini from Cricket USA was completed quickly in around 3 days.
We truly appreciate your patience during the process and are glad that our service met your expectations. If you have any other devices that need unlocking in the future, feel free to reach out to us again.
Thanks for choosing our service!
Best regards,
Charlotte
Originally it said it was only £11.99 to have my phone unlocked. However, there was a hidden cost of an extra £26.
It did work, and my phone is now unlocked after only an hour, but not happy about the extra charge.
Because it seemed the cheapest option (which was incorrect)
Because it seemed the cheapest option (which was incorrect)
Hi Stavroula,
Thank you for your feedback and I'm glad to hear that your Samsung Galaxy J3 is now unlocked!
I apologize for any confusion regarding the costs. As outlined on our checkout page, there are two steps involved in the process: the Eligibility Check, which is £11.99, and the Standard Unlock, which is £26. We aim to be transparent about all charges, and they are displayed prior to purchase to ensure there are no surprises.
Your satisfaction is important to us, and I appreciate your understanding in this matter. If there's anything else we can assist you with, please let us know!
Best regards,
Charlotte
I was pleasantly surprised at how quickly they were able to get my phone unlocked. I had purchased an eSIM for travel and i was at the airport trying to activate it and realized my phone was locked. Thank goodness for directlocks because i was able to fix the issue quickly and efficiently.
I need my phone unlocked faster than 3 days and they assured me they were working as fast as they could, and to my surprise, my phone was unlocked in less than three days
I was desperate about to go to a new country without any way of communication due to my phone being locked and happened upon direct unlocks, they truly saved my life. I was a little bummed it originally said it would take a 3 days but it was much faster
I needed a functioning phone while i was out of the country
Hi Gabriela Feiertag,
Thank you for your wonderful review! 🌟 We're thrilled to hear that we could assist you efficiently while you were at the airport. We understand how crucial it is to have a functioning phone, especially when traveling to a new country. We're glad our service exceeded your expectations and your iPhone 12 is now unlocked and ready for use!
If you have any other questions or need further assistance, feel free to reach out. Safe travels and enjoy your trip!
Best regards,
Charlotte
I was hesitating for several weeks before continuing this adventure... but in the end the decision was wise!... everything is fine now! I recommend them‼ Thank you
Emergency unlocking
Looking on line! Got it from Youtube
Hi Miguel,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that everything went smoothly and that you're satisfied with our service. Your recommendation means a lot to us!
If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked LG K20 Plus!
Best regards,
Charlotte
Hola amigos cómo vamos pues la verdad al principio me preocupé porque es la primera vez que hago un desbloqueo por esa plataforma y como toda persona sentimiento preocupación de repente no poder no poder hacer mi desbloqueo y perder mi dinero pero la verdad no de verdad todo salió perfectamente en el tiempo inclusive en menor tiempo como la página lo estipuló hoy a las 4 de la mañana me llegó el código y me desperté en mi zona horario pues lógicamente eso apenas son las 9 de la mañana pero me desperté muy grato al ver mensaje con mi código de liberación de mis zfold 6 si hay alguien que de repente este piense que no va a poder salir de su equipo pues no es así pues yo pensé lo mismo y bueno aquí ya tengo mi equipo liberado para cualquier operadora
Me gusta su forma como trabaja
Porque me parece una plataforma muy confiable y agradecido
Hola Luis, ¡muchas gracias por tomarte el tiempo de compartir tu experiencia! Nos alegra saber que tu proceso de desbloqueo se realizó sin problemas y que recibiste tus códigos de desbloqueo de manera oportuna. ¡Es genial saber que ahora puedes usar tu Samsung Z Fold6 con cualquier operador! Entendemos que probar un nuevo servicio puede traer preocupaciones y nos alegra ver que estás satisfecho con nuestra plataforma. Si tienes amigos o familiares que estén considerando desbloquear sus dispositivos, no dudes en recomendarnos. ¡Agradecemos tu confianza en nosotros! Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu dispositivo desbloqueado! Saludos, Charlotte
I have used this service to unlock several iPhones, over the last years. Some were hard-locked, but I would say about 90% of all were unlocked successfully. Sometimes to remove the SIM-lock takes some days longer, but no problem at all. If any device cannot be unlocked, your paid money will be refund, quickly.
Hi Maik,
Thank you for your feedback! I'm glad to hear about your positive experiences with our service over the years. It's great to know that you've had success unlocking most of your devices, and we appreciate your understanding regarding occasional delays.
Your iPhone 11 Pro from Softbank Japan has now been successfully unlocked as per your order status, "Unlock Complete." You're all set to enjoy using your device with any network of your choice!
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help.
Best regards,
Charlotte
Good and it does take long to unlocking my phone.it was so eager to unlock my phone.
Because my phone needed unlocking.
Hi Peter,
Thank you for sharing your experience! I understand your eagerness for a quick unlock, and I’m glad to hear you're on the right path. Your order status shows "Unlock Complete," which means your phone is successfully unlocked!
You can now use the unlocking code "3754892352" provided via email to finalize the process. If you need any assistance with that or have questions, feel free to reach out. We’re here to help!
Best regards,
Charlotte
There amazing an fast they had my iphone unlocked sooner than what they said id recommend them to anyone that needs fast unlocking thanks again for the great service
Heard they unlocked phones fast
I needed my iphone unlocked
Hello Thomas Brownscombe,
Thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience and that we managed to unlock your iPhone 4 faster than anticipated. Your recommendation means a lot to us!
If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're always here to help.
Best regards,
Charlotte
Super easy to do - very fast and good value. Would recommend!
Fast and reliable - good value too.
Needed to unlock phone for international SIM
Hi Lauren,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast, reliable, and good value. Your satisfaction means a lot to us, and we appreciate your recommendation!
If you need any further assistance or have questions about unlocking your iPhone 13 Pro Max, don’t hesitate to reach out. Enjoy using your unlocked phone with your international SIM!
Best wishes,
Charlotte
I was skeptical at first. But decided to give a try. We'll it worked as expected. Still have a contract with AT& T, which the wanted $999.95 to unlock my phone. So do the math to see the difference.
Strongly recommend Directunlock. Will recommend to family.
Customer service (Anna) was great in explaining in details tge process.
Just need my phone unlocked since I'm traveling overseas.
Hello Omar,
Thank you for taking the time to share your experience with us! We're delighted to hear that everything worked as expected and that you found great value in our service compared to the alternative. Anna will be thrilled to know her assistance was helpful to you.
If you have any further questions or need support in the future, feel free to reach out. Safe travels and enjoy your unlocked phone!
Best regards,
Charlotte
We had to go through three levels of unlocking, but after a week or so, Direct Unlocks came through. Highly recommended!,,
They have been there for me in the past.
I needed my iPhone to be unlocked.
Hi Andres,
Thank you for your feedback and for being a loyal customer! We understand that the multi-step process can be a bit time-consuming, but we're glad to hear that we were able to successfully unlock your iPhone 14. Your recommendation means a lot to us!
If you have any other devices that need unlocking in the future or if you have any further questions, don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Unlock was very easy! Highly recommended
Great fast service kept up to date through out the process easy to use
Good reviews on line
Needed my daughters phone unlocked quickly
Hi Adam,
Thank you for your wonderful feedback! We're delighted to hear you found our service fast and easy to use. It's great to know that our updates kept you informed throughout the process. We truly appreciate you trusting us to unlock your daughter’s phone quickly. If there's anything else we can help you with, just let us know!
Best,
Charlotte
Good perfect good job you are the best now I'm going to recommend you to all the people I know!
I see it on line and won’t to tray it becouse I had a phone that need to be on luck
Was curious
Hi Bogdan,
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that you're recommending us to others. Your support means a lot to us!
If you have any more questions about unlocking your Samsung Galaxy Note 20 Ultra 5G or need assistance with anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
I was not really sure this would work and I gambled on using this site and it was 100% legit … fast service and got my iPhone unlocked from att. Keep up the excellent work
Unlock iPhone 15 from ATT
Excellent reviews!
Hi Stevenson Aguilar,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and that your iPhone 15 Pro Max was unlocked successfully and promptly. We strive to provide a seamless service for our customers, and it's fantastic to know we met your expectations. If you need any further assistance or have any questions, feel free to reach out.
Keep enjoying your unlocked iPhone!
Best Regards,
Charlotte
Awesome experience, I did not have to unnecessarily go back and forth
Better option
Simply the best
Hi Ayotunde Oyedeji,
Thank you so much for your positive feedback! We're thrilled to hear you had a smooth experience with us. We strive to provide the best service possible, and it means a lot to know you chose us because you believe we offer the best options. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked iPhone 12 Pro Max!
Best regards,
Charlotte
Una muy buena experiencia rápido y seguro q es lo más importante la seguridad
No tengas miedo pide el servicio q desees q por mi experiencia son muy seguros y lo mejor cualquier pregunta te la responden de inmediato
Lo elegí por todos los buenos comentarios q tiene
Por calidad sin fallas
Hola Maxi García, ¡Gracias por compartir tu opinión! Es maravilloso saber que tuviste una experiencia tan positiva y te sentiste seguro durante todo el proceso. Realmente apreciamos tu confianza en nuestro servicio. Si tienes alguna pregunta o necesitas más ayuda mientras continúas desbloqueando tu Galaxy S22 Ultra 5G, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte en cada paso del proceso! ¡Gracias por elegirnos! Saludos, Charlotte
I have a good experience service. They were fast and I didn't have any complaints
Easy and fast
Hi Jose Valdenebro,
Thank you so much for sharing your positive experience! We’re thrilled to hear that you found our service fast and easy. Your satisfaction means a lot to us! If you have any further questions or need assistance with your iPhone unlock, feel free to reach out. Enjoy your now-unlocked iPhone 13 Pro Max!
Best,
Charlotte
I was pleased to say that despite my misgivings I did use this company to unlock my iPhone. Initially the 11.99 went out and the checks were done. I was then requested to pay £26.99 for the actual unlock. I was unsure of this and was thinking if it was a scam. I raised a support ticket and an explanation given. 20mins after paying my phone was unlocked and feee to use.
Prompt with full explanation
Convienient to do online.
Needed to unlock my phone.
Hi Karen,
Thank you so much for sharing your positive experience with us! I'm thrilled to hear that despite your initial concerns, everything went smoothly and your iPhone 11 was unlocked promptly.
We strive to ensure all costs are clearly outlined and provide full transparency throughout the process. It's great to know that you found our service convenient and our support team helpful.
Thanks again for choosing us to unlock your phone and trusting our service!
Best regards,
Charlotte
I was VERY unsure about using this company but I can honestly say I'm super happy and excited about my experience with them and will definitely be utilizing their products in the future!
Fast, friendly and thorough service that was very helpful and offered explanations for everything!
I google’d companies that offer third-party unlocking services and found Direct Unlocks, and had seen reviews about it on YouTube.
At first I was trying to bypass the activation lock on an iPad I had purchased from someone but was told it has been tagged as lost in the Apple system due to the FM app. But they credited my account for the $100 I spent and I used the credit to network unlock my phone. It took only minutes and I’m super happy! And I still have a credit remaining on my account!
Hi Peyton,
Thank you so much for sharing your positive experience with us! 🎉 We're thrilled to hear that you're super happy and excited about the service you received from Direct Unlocks. It's wonderful to know that our team was able to provide fast, friendly, and thorough service, and that the explanations given were helpful.
Your journey with us—from finding us through Google and YouTube reviews to successfully unlocking your iPhone 14 Plus from Verizon USA—perfectly highlights the dedication we have to ensure our customers are satisfied.
We appreciate your trust and look forward to assisting you again in the future. If you have any remaining credits or further needs, don't hesitate to reach out!
Best regards,
Charlotte
The best experience you can get in a service you want believe it at first
To be free from contract and go to a budget carrier
Because you have to have faith
Hi Demetrius,
Thank you for your review and for sharing your experience. I see that your iPhone 14 Pro Max has successfully been unlocked from T-Mobile USA, which is fantastic!
You've already made the necessary payments for the Eligibility Check, Standard Unlock, and Premium Service, and it's wonderful to hear that everything is complete. All costs and steps were outlined clearly during the checkout process to ensure transparency.
If there’s anything else we can assist you with or any further questions, please let us know. We’re here to make sure your experience remains positive!
Best regards,
Charlotte
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
¡Buen día, Malagon Giuliana! ¡Muchas gracias por tu comentario positivo! Nos alegra saber que tu teléfono móvil funciona perfectamente y que nuestras instrucciones te resultaron útiles. Tu confianza significa mucho para nosotros y siempre estamos aquí para garantizar un proceso de desbloqueo sin problemas. Si tienes alguna pregunta en el futuro, no dudes en comunicarte con nosotros. ¡Agradecemos tu recomendación! ¡Saludos!