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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
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Last time i use iPhone unlocker i experience to much pay and the phone last time i unlocked is didnt unlocked thats why now i try its already unlocked and very fast
Amazing service I was scared at first but I will be unlocking my other devices with this company this company was fast updated on everything
This is SCAM. They send me code to unlock the phone that's incorrect I was emailed them many times Looks like scam
Took a while, but happy with the results was also worth the price. For cheaper than having to buy a new phone
Would use them again and recommend too everyone 😉 thanks for your help very happy with the service they provided
This service was amazingly fast and easy. When I looked up online on how to unlock a MOTOROLA phone, the 1st option shown was this and I tried. The first step was to make sure that my device was wlegible for an unlock, that process took only minutes to complete after I made my online payment.
The second step took place after the service verified that my Motorola phone was able to get an unlock code. This is very nice because it prevents customers from spending a lot of money and time if the phone is not eligible for an unlock code. I recommend it 100%
I have used a few different iPhone unlocking services in the past. On this instance I came across this site and decided to use their services. To my surprise they were extremely professional…. They offered a way to track the progress or the unlocking process indicating what was being done etc. At one point I found it was taking longer than expected so I contacted the service support and was given a response within minutes detailing the delay…. Very good service
I have a samsung flip z for years sitting around, I tried it and 2 days later it was unlocked. I am so glad I did not have to by a new phone.
Me siento muy satisfecho por el servicio y solución rápida
Take a little bit longer but you works great for my iPhone 15 pro max from at&t
I'm super skeptical about remote unlocks, but these guys actually looked credible and my research gave me just enough confidence to go for it. Boy was I happy I did. Ease of use, constant updates, on point promise times, I mean, take your pick because all are true. An all-round excellent experience and service. Me and my iPhone 15 Pro Max thank you. Cheers!
Oh man, what can I say. The process took a bit longer than i anticipated but they got the job done and i am extremely satisfied with the whole process and i highly recommend the service to anyone who is in need of an unlock. Thank you!
Great service very quick and easy to use and would highly recommend to anyone who needs to unlock the phone
Great experience they are easy and helpful I would recommend them to anyone
Muy buen servicio y muy seguro 10/10 recomendado al 100 % muy satisfecho
This service does work, but has a 30% success ratio. But this has worked for me a few times, and also has not
I would give the service a 5 star but I had to end up paying an extra 186 dollars for them to unlock the SIM card, plus it did take a while about a week and a half total to unlock, the service does work like it says but it is not quick.
Hi Kyle, thanks for the fantastic 5 stars and for sharing your experience. I understand it can be frustrating to pay for multiple components—the Eligibility Check, Standard Unlock, and Premium Service all have their specific costs, which are outlined on the checkout page before purchase. Sometimes network unlock times can take longer than expected, but I'm really glad everything worked as it should in the end. Thanks for your patience and your trust in our service!
It was as easy as putting in the device information and writhing 24 hours I got confirmation and my device worked no problem.
Hi Gloria, thanks for the awesome review! I’m so glad to hear that everything went smoothly and your iPad was unlocked without any hassle. Enjoy your device, and if you ever need anything else, we’re here to help!
Hola Nestor, ¡muchas gracias por tus amables palabras! Nos alegra saber que disfrutaste del proceso de pago rápido y seguro. ¡Que tengas un buen día!
I was unable to get a SIM unlock number from my previous provider. But after Directunlocks got involved, the previous provider gave me a PIN that actually worked.
Hi Emanual, I'm really glad to hear that everything worked out and you received a working PIN from your previous provider after we got involved. Thanks for sharing your positive experience—we're here whenever you need us in the future!
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.
Answer: USe the form on our website and remember to choose the network your phone is locked to. If you don't know you can purchase a network check.
Hi Rj Gross, thanks for your feedback. It sounds like you’ve experienced some ups and downs with unlocking, but I'm happy to see your iPhone 16 Pro is now unlocked. Our process can yield varied results sometimes, so we're glad it worked out for you in this case. If you run into any issues or have questions, feel free to reach out—we're here to help!