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Direct Unlocks has a rating of 3.8 stars from 3,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card, and time frame. Direct Unlocks ranks 1st among Unlocked Phones sites.
Proactively asks for customer feedback
This company responds to reviews on average within 1 hour
22,048 reviews
Direct Unlock provided excellent service! They unlocked my phone quickly and efficiently, delivering results in less time than expected. The process was smooth and hassle-free, with great customer support throughout. I highly recommend them for anyone needing a fast and reliable phone unlocking service. Absolutely worth it!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
There amazing an fast they had my iphone unlocked sooner than what they said id recommend them to anyone that needs fast unlocking thanks again for the great service
Heard they unlocked phones fast
I needed my iphone unlocked
Super easy to do - very fast and good value. Would recommend!
Fast and reliable - good value too.
Needed to unlock phone for international SIM
Hi Lauren,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast, reliable, and good value. Your satisfaction means a lot to us, and we appreciate your recommendation!
If you need any further assistance or have questions about unlocking your iPhone 13 Pro Max, don’t hesitate to reach out. Enjoy using your unlocked phone with your international SIM!
Best wishes,
Charlotte
I was skeptical at first. But decided to give a try. We'll it worked as expected. Still have a contract with AT& T, which the wanted $999.95 to unlock my phone. So do the math to see the difference.
Strongly recommend Directunlock. Will recommend to family.
Customer service (Anna) was great in explaining in details tge process.
Just need my phone unlocked since I'm traveling overseas.
Hello Omar,
Thank you for taking the time to share your experience with us! We're delighted to hear that everything worked as expected and that you found great value in our service compared to the alternative. Anna will be thrilled to know her assistance was helpful to you.
If you have any further questions or need support in the future, feel free to reach out. Safe travels and enjoy your unlocked phone!
Best regards,
Charlotte
We had to go through three levels of unlocking, but after a week or so, Direct Unlocks came through. Highly recommended!,,
They have been there for me in the past.
I needed my iPhone to be unlocked.
Hi Andres,
Thank you for your feedback and for being a loyal customer! We understand that the multi-step process can be a bit time-consuming, but we're glad to hear that we were able to successfully unlock your iPhone 14. Your recommendation means a lot to us!
If you have any other devices that need unlocking in the future or if you have any further questions, don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Unlock was very easy! Highly recommended
Good perfect good job you are the best now I'm going to recommend you to all the people I know!
I see it on line and won’t to tray it becouse I had a phone that need to be on luck
Was curious
Hi Bogdan,
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that you're recommending us to others. Your support means a lot to us!
If you have any more questions about unlocking your Samsung Galaxy Note 20 Ultra 5G or need assistance with anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
Great fast service kept up to date through out the process easy to use
Good reviews on line
Needed my daughters phone unlocked quickly
Hi Adam,
Thank you for your wonderful feedback! We're delighted to hear you found our service fast and easy to use. It's great to know that our updates kept you informed throughout the process. We truly appreciate you trusting us to unlock your daughter’s phone quickly. If there's anything else we can help you with, just let us know!
Best,
Charlotte
I was not really sure this would work and I gambled on using this site and it was 100% legit … fast service and got my iPhone unlocked from att. Keep up the excellent work
Unlock iPhone 15 from ATT
Excellent reviews!
Hi Stevenson Aguilar,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and that your iPhone 15 Pro Max was unlocked successfully and promptly. We strive to provide a seamless service for our customers, and it's fantastic to know we met your expectations. If you need any further assistance or have any questions, feel free to reach out.
Keep enjoying your unlocked iPhone!
Best Regards,
Charlotte
Awesome experience, I did not have to unnecessarily go back and forth
Better option
Simply the best
Hi Ayotunde Oyedeji,
Thank you so much for your positive feedback! We're thrilled to hear you had a smooth experience with us. We strive to provide the best service possible, and it means a lot to know you chose us because you believe we offer the best options. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked iPhone 12 Pro Max!
Best regards,
Charlotte
Una muy buena experiencia rápido y seguro q es lo más importante la seguridad
No tengas miedo pide el servicio q desees q por mi experiencia son muy seguros y lo mejor cualquier pregunta te la responden de inmediato
Lo elegí por todos los buenos comentarios q tiene
Por calidad sin fallas
Hola Maxi García, ¡Gracias por compartir tu opinión! Es maravilloso saber que tuviste una experiencia tan positiva y te sentiste seguro durante todo el proceso. Realmente apreciamos tu confianza en nuestro servicio. Si tienes alguna pregunta o necesitas más ayuda mientras continúas desbloqueando tu Galaxy S22 Ultra 5G, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte en cada paso del proceso! ¡Gracias por elegirnos! Saludos, Charlotte
I have a good experience service. They were fast and I didn't have any complaints
Easy and fast
Hi Jose Valdenebro,
Thank you so much for sharing your positive experience! We’re thrilled to hear that you found our service fast and easy. Your satisfaction means a lot to us! If you have any further questions or need assistance with your iPhone unlock, feel free to reach out. Enjoy your now-unlocked iPhone 13 Pro Max!
Best,
Charlotte
I was pleased to say that despite my misgivings I did use this company to unlock my iPhone. Initially the 11.99 went out and the checks were done. I was then requested to pay £26.99 for the actual unlock. I was unsure of this and was thinking if it was a scam. I raised a support ticket and an explanation given. 20mins after paying my phone was unlocked and feee to use.
Prompt with full explanation
Convienient to do online.
Needed to unlock my phone.
Hi Karen,
Thank you so much for sharing your positive experience with us! I'm thrilled to hear that despite your initial concerns, everything went smoothly and your iPhone 11 was unlocked promptly.
We strive to ensure all costs are clearly outlined and provide full transparency throughout the process. It's great to know that you found our service convenient and our support team helpful.
Thanks again for choosing us to unlock your phone and trusting our service!
Best regards,
Charlotte
I was VERY unsure about using this company but I can honestly say I'm super happy and excited about my experience with them and will definitely be utilizing their products in the future!
Fast, friendly and thorough service that was very helpful and offered explanations for everything!
I google’d companies that offer third-party unlocking services and found Direct Unlocks, and had seen reviews about it on YouTube.
At first I was trying to bypass the activation lock on an iPad I had purchased from someone but was told it has been tagged as lost in the Apple system due to the FM app. But they credited my account for the $100 I spent and I used the credit to network unlock my phone. It took only minutes and I’m super happy! And I still have a credit remaining on my account!
Hi Peyton,
Thank you so much for sharing your positive experience with us! 🎉 We're thrilled to hear that you're super happy and excited about the service you received from Direct Unlocks. It's wonderful to know that our team was able to provide fast, friendly, and thorough service, and that the explanations given were helpful.
Your journey with us—from finding us through Google and YouTube reviews to successfully unlocking your iPhone 14 Plus from Verizon USA—perfectly highlights the dedication we have to ensure our customers are satisfied.
We appreciate your trust and look forward to assisting you again in the future. If you have any remaining credits or further needs, don't hesitate to reach out!
Best regards,
Charlotte
The best experience you can get in a service you want believe it at first
To be free from contract and go to a budget carrier
Because you have to have faith
Hi Demetrius,
Thank you for your review and for sharing your experience. I see that your iPhone 14 Pro Max has successfully been unlocked from T-Mobile USA, which is fantastic!
You've already made the necessary payments for the Eligibility Check, Standard Unlock, and Premium Service, and it's wonderful to hear that everything is complete. All costs and steps were outlined clearly during the checkout process to ensure transparency.
If there’s anything else we can assist you with or any further questions, please let us know. We’re here to make sure your experience remains positive!
Best regards,
Charlotte
Perfectly unlocked my phone in about 3 days. I ca link it to mint mobile from At&T now
Hi Spencer,
Thank you so much for taking the time to leave such a positive review! I'm thrilled to hear that your iPhone 12 Mini was unlocked successfully and that you're able to connect it to Mint Mobile. If you have any other questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked phone!
Best,
Charlotte
First thing, fast and easy service. The instructions too that was.
Hi Marvin,
Thank you for your review! I'm delighted to hear that you found our service fast and the instructions easy to follow. If you have any questions about the unlocking process for your Motorola XT2313-6, feel free to reach out. We're here to help you every step of the way!
Best regards,
Charlotte
Fue un buen servicio, duró un poco en validar la liberación pero después de los 8 días quedó listo. Se hacen 2 pagos: una para revisa que tu celular es elegible a desbloquear, si es correcto, procedes al 2 pago. Yo lo realicé con iPhone 15 pro.
Por los comentarios de la página.
Porque lo revisé en internet y vi que era confiable
Hola, José Larios. ¡Gracias por tu reseña! Nos alegra saber que consideraste que nuestro servicio es confiable y que tu desbloqueo se completó exitosamente después de unos pocos días. Agradecemos tu comprensión con respecto al proceso de dos pagos. Como habrás notado, el primer pago cubre la verificación de elegibilidad y el segundo es para el desbloqueo en sí, todo lo cual se detalla claramente durante el pago. Si tienes más preguntas o necesitas ayuda, ¡no dudes en comunicarte con nosotros! Estamos aquí para ayudarte. Saludos, Charlotte
La verdad no confiaba en la página, pero lo estuve intentado fue un poco frustrante pero al final se pudo...
Duro un poco más de los esperado, 100 % recomendados pensé que que iba a hacer estafado pero no fue así así que tengan la pena confianza de que les hagan un trabajo son confiables
Duran un poco en responder los mensajes
Por qué es la página que me me mandó YouTube y estuve leyendo los comentarios y la verdad todos hablaban bien de su trabajo
Hola Edwin, ¡muchas gracias por compartir tu experiencia con nosotros! Nos alegra saber que confiaste en nosotros a pesar de tus reservas iniciales y que todo salió bien al final. Agradecemos sinceramente tu paciencia y nos alegra que hayas considerado nuestro servicio confiable. Nos disculpamos por cualquier demora en nuestras respuestas y trabajaremos para mejorar eso. Si tienes alguna pregunta o necesitas más ayuda para desbloquear tu Galaxy A23 5G, ¡háznoslo saber! Estamos aquí para ayudarte con el resto del proceso. ¡Gracias nuevamente por tu recomendación! Saludos, Charlotte
IPhone 11 I needed to unlock so I can pass it down to a family member. First time using this site and it was great.
First payment is just to check
Second payment is to actually unlock once they check if everything's good with the device. Quick, easy and it WORKS!
Products used:
Unlocks
Hi Manuel Pavon,
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that everything went smoothly and that you found our process quick and easy. Passing down an iPhone 11 to a family member is a wonderful idea, and I’m glad we could assist in making that happen.
If you have any questions or need further assistance in the future, don't hesitate to reach out. Enjoy your unlocked iPhone 11!
Best regards,
Charlotte
Paid only 29$ for an unlock that took less than 10 minutes. Amazing service
Hi Carlos,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and efficient. Your iPhone 12 Pro Max is now unlocked, and we're glad you chose to trust us with the process. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I'm not going to lie…I was super skeptical at first because the process took so long but after about a week my phone was unlocked & now it works perfectly! If you're like me just trust the process! It's a legit service & you will not be disappointed. I would recommend the service to anyone.
I needed to unlock my phone because I had just left a previous carrier but my sim was still connected to them.
I chose the products to unlock my SIM card.
Hi Eric,
Thank you so much for your honest feedback and for choosing to trust the process with us! It's great to hear that your iPhone 14 Plus is now unlocked and working perfectly. We understand that the waiting period can be concerning, but we appreciate your patience and are thrilled that you're happy with the result.
If you ever have any more questions or need our services again, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Phone up and working immediately. I was worried it was a scam but unlocked immediately.
Hi Regina,
Thank you for sharing your experience! I’m so glad to hear that your iPhone 12 was unlocked quickly and that you're satisfied with the result. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Enjoy your unlocked phone!
Best,
Charlotte
I was skeptical at first but it worked. It was done days before it said it will be done.
Just googled it.
Hi Jebue Kionisala,
Thank you for sharing your experience! We're thrilled to hear that your iPhone 14 Pro Max was unlocked successfully and even ahead of schedule. Your trust means a lot to us, especially since you were initially skeptical.
If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your newly unlocked phone!
Best regards,
Charlotte
Direct unlock will ask you for a small amount. Which is around $29us at the beginning and then the rest of the money? After checking the background of the phone and then they do the action to provide the code it took me one day and half.
I choose the direct unlock one of my friend recommended me to it and I have no regrets
of it. Less then a day and a half a got my code when It says it that we're gonna send it in three days pretty easy. Super happy..
This product is the best and I will never change it for another product. Thank you very much Very satisfied...
Hello Orlanda Lazaro,
Thank you for sharing your experience with Direct Unlocks. We are thrilled to hear that you received your unlock codes quickly and had a positive outcome!
To assist with your current issue, please enter the unlocking codes provided: NCK: 9729414824137370 and, if needed, MCK: 293026149139242. If your phone doesn't prompt you for an unlock code when you insert a non-AT&T SIM card, a Remote USB Unlock will be required. This option does come at an additional fee, but rest assured, our Remote USB Unlock is a reliable solution.
If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Very good service and reliable
Highly recommended and trustworthy
Dear Alexander,
Thank you so much for your kind words! We're thrilled to hear that you found our service reliable and trustworthy. If you have any questions or need further assistance with your iPhone unlock, just let us know. We're here to help!
Best regards,
Charlotte
I had trouble getting my phone to show unlocked after the service was completed and the Technical Support people online were great. They walked me through what to do to get it working. I highly recommend their service.
The Technical Support people told me exactly what to do to solve my problem
I need an iPhone 12 Unlocked from Verizon
I saw the reviews online and needed the service they provided
Hi Ed,
Thank you so much for your kind review! We're thrilled to hear that our Technical Support team was able to assist you efficiently and resolve the issue with your iPhone 12. Your recommendation means a lot to us.
If you have any further questions or need additional support, please don’t hesitate to reach out. Enjoy your unlocked iPhone!
Best,
Charlotte
Gain trust and grow your business with customer reviews.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Hello Thomas Brownscombe,
Thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience and that we managed to unlock your iPhone 4 faster than anticipated. Your recommendation means a lot to us!
If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're always here to help.
Best regards,
Charlotte