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Direct UnlocksReviews 3,905

3.5

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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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Angola
1 review
0 helpful votes
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Nota 10 muito bom site
March 8, 2025

Foi muito rápido e muito eficiente este site e sumper bom já é o segunde telefone que consigo lhe desbloquear de rede espero que continuem com o vossos serviços e sempre estarei a prestar os vosssos serviços obrigado

Date of experience: March 2, 2025
Canada
1 review
0 helpful votes
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Great service!
March 7, 2025

In spite of Telus taking their time and stalling the unlock… they persevered and went to Apple directly and sim was unlocked the next day! Very happy with the service.

Date of experience: March 7, 2025
Customer Service R. Direct Unlocks Rep
8 months ago

Hi Margo, I'm really happy to hear your phone was unlocked and that you're pleased with the outcome—even with that extra delay from Telus. Thanks for sharing your experience, and enjoy your unlocked iPhone 7 Plus!

Texas
1 review
0 helpful votes
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Unlock code for Samsung phone
March 6, 2025

It was a very simple process. Everything was explained thoroughly. There were not a lot of steps which was great!

Date of experience: March 6, 2025
New Jersey
1 review
0 helpful votes
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Excellent service & Highly recommended, it was easier and quick everything worked and just took less than a day to complete unlocked my iPhone 13 Pro Max. Thank you so much!

Date of experience: March 5, 2025
Ohio
1 review
0 helpful votes
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Perfect
March 5, 2025

It was too much work to explain to people what I needed done, know if they were trustworthy or not. I found this site and read the reviews. So worth it. So easy.

Date of experience: March 2, 2025
Austria
1 review
0 helpful votes
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Auch wenn es etwas teurer ist, bin ich sehr zufrieden mit dem Service. Als die 99% drei Tagen standen wurde ich nervös. Support hat schnell geantwortet. Doch am vierten Tag war es soweit und ich habe gleich eine eSim in Betrieb genommen. Läuft! Also ich kann es nur weiterempfehlen für alle die ein aktuelles iPhone besitzen.

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
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At the begining of the process I was not sure if this site was goung to be able to unlock my old Samsung S8 from my previous carrier (Eastlink Canada), and after being asked for the 2nd payment (the fee for actually unlocking the device), I started thinking this could be a scam, and the progress bar/percentage not moving up was not helping.

However, after less than 36 hrs later I got the email with the NCK/MCK unlock codes.

I followed the very simple instructions on the email and my phone is carrier free, and currently using a Public Mobile carrier chip.

Date of experience: March 4, 2025
Alabama
1 review
0 helpful votes
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I didn't think it would actually work and be this convenient even after reading the reviews, but I'm here to tell yall that it really and truly works… it didn't even take as long as it said it would… now I'm able to use my phone after having it for 3 months and not knowing I could've been unlocked it on my own

Date of experience: March 4, 2025
Kentucky
1 review
0 helpful votes
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Surprising
March 4, 2025

I didn't think it would actually work but after a a few days I'm using my phone now.

Date of experience: March 4, 2025
Mississippi
1 review
0 helpful votes
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I recently used DirectUnlocks to unlock my phone from my carrier, and I couldn't be happier with the experience. The process was incredibly simple and straightforward—after providing my device details, I received clear instructions on what to expect. The turnaround time was impressive, and I was kept informed throughout the process, which gave me peace of mind. Their customer support was also responsive and helpful, answering any questions I had along the way.

What I appreciated most was the convenience and reliability of their service. Unlike other unlocking services that can be complicated or take too long, DirectUnlocks delivered exactly as promised in a timely manner. My phone was successfully unlocked without any hassle, allowing me to use it with my new carrier seamlessly. The whole experience was stress-free, and I would definitely use their service again in the future. I highly recommend DirectUnlocks to anyone needing a quick and easy phone unlock!

Date of experience: March 4, 2025
South Africa
1 review
0 helpful votes
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Best service
March 4, 2025

Best service would recommend it to anyone, it is exceptional

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Got a client's phone unlocked for him he recently bought office turns out it had a previous account still on it and he was so fustrated so directunlocksvwas happy to help out got the phone unlocked yeah it took some time but nothing's never easy and worth the wait highly recommend this techs to do the job for you.

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Worked as advertised!
March 3, 2025

Direct Unlocks was able to get my phone unlocked which I bought off Mercari which said it was already unlocked but wasn't. Was extremely satisfied!

Date of experience: March 2, 2025
Mississippi
1 review
0 helpful votes
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Impressed
March 2, 2025

I was in the process of switching carriers & my phone was locked by the previous carrier so that prevented me from being able to activate my phone until I got online & found this site, once your phone is unlocked the directions are super easy! It may take a few days, but well worth it! Thank you so much!

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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MAJOR SCAM
March 1, 2025

First they charge $25 which that turned out to just be for checking phone eligibility. They came back and asked for $54 more which I mistakenly paid. And THEN they wanted, wait for it…over $500! And they will not refund. The next morning I called my carrier direct and my phone was unlocked for free in 5 mins! I can't believe I fell for it. I hope you won't.

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Muy buen serbicio
February 28, 2025

Desbloquié mi samsumg s23 ultra sin problemas,,,el codigo correcto,,me encantó esta pajina 💯

Date of experience: February 28, 2025
Brazil
1 review
0 helpful votes
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Excellent Service – Fast & Reliable!
February 28, 2025

I had a perfect experience with Direct Unlocks! The service was exactly as described—quick, seamless, and hassle-free. Everything worked just as promised, and I was able to unlock my device without any issues. Highly recommended for anyone looking for a reliable unlocking service!

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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IPhone 12 Mini Locked to T-Mobile
February 27, 2025

I had gotten this phone from my brother as a replacement for my phone that he had lost. However, he did not tell me it was locked to T-Mobile. I had tried another service provider to unlock my device, but they came back to me a month later saying it was not possible. Direct Unlocks was able to unlock my phone and it is now a fully functional and unlocked device and they did it within 6hrs! Very satisfied. I would happily do business with them again.

Date of experience: February 27, 2025
Texas
1 review
0 helpful votes
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Very simple and easy!
February 27, 2025

I needed to unlock an old phone of mine to sell it to a friend and when I say this was easy, man was it EASY! Took less time than it said it would, very quick and efficient. I would definitely use this site again if needed. 5 stars deserved!

Date of experience: February 27, 2025
Costa Rica
1 review
0 helpful votes
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Worked Perfect
February 27, 2025

Unlock worked perfect, and happened faster than expected!

Date of experience: February 27, 2025