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Direct UnlocksReviews 3,890

4.0

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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South Africa
1 review
0 helpful votes
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Best service
March 4, 2025

Best service would recommend it to anyone, it is exceptional

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Got a client's phone unlocked for him he recently bought office turns out it had a previous account still on it and he was so fustrated so directunlocksvwas happy to help out got the phone unlocked yeah it took some time but nothing's never easy and worth the wait highly recommend this techs to do the job for you.

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Worked as advertised!
March 3, 2025

Direct Unlocks was able to get my phone unlocked which I bought off Mercari which said it was already unlocked but wasn't. Was extremely satisfied!

Date of experience: March 2, 2025
Mississippi
1 review
0 helpful votes
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Impressed
March 2, 2025

I was in the process of switching carriers & my phone was locked by the previous carrier so that prevented me from being able to activate my phone until I got online & found this site, once your phone is unlocked the directions are super easy! It may take a few days, but well worth it! Thank you so much!

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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MAJOR SCAM
March 1, 2025

First they charge $25 which that turned out to just be for checking phone eligibility. They came back and asked for $54 more which I mistakenly paid. And THEN they wanted, wait for it…over $500! And they will not refund. The next morning I called my carrier direct and my phone was unlocked for free in 5 mins! I can't believe I fell for it. I hope you won't.

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Muy buen serbicio
February 28, 2025

Desbloquié mi samsumg s23 ultra sin problemas,,,el codigo correcto,,me encantó esta pajina 💯

Date of experience: February 28, 2025
Brazil
1 review
0 helpful votes
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Excellent Service – Fast & Reliable!
February 28, 2025

I had a perfect experience with Direct Unlocks! The service was exactly as described—quick, seamless, and hassle-free. Everything worked just as promised, and I was able to unlock my device without any issues. Highly recommended for anyone looking for a reliable unlocking service!

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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IPhone 12 Mini Locked to T-Mobile
February 27, 2025

I had gotten this phone from my brother as a replacement for my phone that he had lost. However, he did not tell me it was locked to T-Mobile. I had tried another service provider to unlock my device, but they came back to me a month later saying it was not possible. Direct Unlocks was able to unlock my phone and it is now a fully functional and unlocked device and they did it within 6hrs! Very satisfied. I would happily do business with them again.

Date of experience: February 27, 2025
Texas
1 review
0 helpful votes
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Very simple and easy!
February 27, 2025

I needed to unlock an old phone of mine to sell it to a friend and when I say this was easy, man was it EASY! Took less time than it said it would, very quick and efficient. I would definitely use this site again if needed. 5 stars deserved!

Date of experience: February 27, 2025
Costa Rica
1 review
0 helpful votes
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Worked Perfect
February 27, 2025

Unlock worked perfect, and happened faster than expected!

Date of experience: February 27, 2025
Mexico
1 review
0 helpful votes
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Increible
February 27, 2025

Excelente servicio fue fácil, se demoro 2 días pero fue seguro.

Date of experience: February 27, 2025
Brazil
1 review
0 helpful votes
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Recebi os códigos de desbloqueio
February 27, 2025

Tive uma espera de uns 5 dias, mas recebi os códigos normalmente, agora preciso verificar pois meu celular fica como somente chamada de emergência, mas o desbloqueio foi realizado.

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
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I bought a phone in this ebay auction and the phone it was listed was awesome but when i'm try to use it it was locked so I got this company to unlock this baby and they did it.

Date of experience: February 26, 2025
Oregon
1 review
0 helpful votes
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Most expensive and slow unlock ever!
February 26, 2025

132 dollars to unlock! I've unlocked hundreds of phones through 3rd party companies over the last decade. This company was the worst. The only positive comment I have is after 2 weeks the phone is now unlocked. Never again!

Date of experience: February 26, 2025
Georgia
1 review
0 helpful votes
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IPhone 14
February 25, 2025

Couldn't believe how fast they unlocked my iPhone. I was kinda skeptic at first but they came through fast.

Date of experience: February 25, 2025
Australia
1 review
0 helpful votes
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Great and Fast service
February 25, 2025

Fantastic experience. Very quick service. Highly recommended

Date of experience: February 25, 2025
Brazil
1 review
0 helpful votes
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Competência em absoluto
February 25, 2025

Tentei o desbloqueio do meu S24 com outras operadoras e não consegui, com a
Direct Unlocks foi fiel do inicio ao fim comigo, nos horários e datas, valeu muita a pena cada centavo gasto mesmo sabendo q o valor foi muito justo para o desbloqueio. Obrigado.

Date of experience: February 25, 2025
California
1 review
2 helpful votes
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Was charged 14.99$ plus $50 to do the unlock after they said they can unlock it but now after that $50 fee all of sudden they can't unlock it, its a scam and i reported it to the bank and do a chargeback due to this scam site, all they keep saying is we can do a credit for future use, i said NO i ain't doing anymore services with you guys

Date of experience: February 16, 2025
Michigan
1 review
0 helpful votes
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Worked Like a Charm
February 25, 2025

Excellent service and quick response. My phone took a bit longer than most, but I am satisfied.

Date of experience: February 25, 2025
Pennsylvania
1 review
0 helpful votes
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Took a couple days but it worked out and i am able to use my phone again.

Date of experience: February 25, 2025