DiscountMugs

Made sunglasses, proof looked good, received the products and the logo looked much smaller then the proof, print was blurry and could not read writing. Was told AFTER I got the product that it was not a good design to use... you would think that a company that specializes in custom products would give a warning or something that your design may not come out the way you expect. Tried to work out a solution to the problem but they would do nothing then I finally got an in store credit. A 25$ in store credit does just about nothing when a setup fee for any product is 50+ dollars.
I do not see myself buying from them in the future.

Discount mugs is great. Washington is who places my orders…and I go back to him every time! I have sent customers here, and recommend him. If there is a question or glitch, he will resolve it and an because of him, Discount Mugs has kept my business!

Very disappointed with their service. We ordered 2500 pens. It was supposed to be delivered by Jan 17/18th. Did not arrive until a week later but they sent us the wrong order. It wasn't even our company logo! When I submitted a ticket (with a picture) and then spoke to a representative and expressed we needed the order immediately for an event that weekend. They said the earliest they could get it to us was Wednesday. It's now Thursday afternoon and I still don't have our order.
If you are looking for a company that will deliver in a timely matter or at least by their delivery date don't order from this company. They have done nothing to show that hey value their customers.

That's when a friend of a colleague suggested Discountmugs.com. Oh, that referral was a Godsend! Discountmugs.com had pretty much everything we wanted in terms of memorabilia and giveaways, what was left to do was to personalize it and add company logos and other stuff. You might think that going through that instead of just buying predesigned stuff or ordering them from sites that accept preorders of personalized products would cost more—but that's not the case! Discountmugs.com sells good stuff for great prices. They're well made and were of good quality. We thought at first that such affordable prices would mean the goods were just as cheap, but thank heavens we took the risk. It paid off!

I run an art gallery and part of a recycling project, I decided to use wholesale ceramic mugs to paint designs on them. A friend recommended me to DiscounteMugs and it's been a wonderful experience so far. Ordered about 100 the first time around and for my next opening, another 300 was ordered. The good thing about these mugs is that though the prices were relatively cheaper than the average market price, the ceramic was really strong- I can paint on them and then heat them up without worrying about the ceramics cracking under intense heat. Will definiltey buy from them again.

UPDATE... the company did make good on my order and send tumblers to replace the ones which were misprinted.

Horrible. Just horrible. 7 of the 12 tumblers ordered were printed incorrectly. To add insult to injury the only remedial action offered was a partial credit which is only good for future purchasesAND the credit expires in 90 days. As if I would place another order from this company. When I indicated that this remedy was not satisfactory they stopped communicating with me. BIG surprise. Seriously folks, find another company to do business with.