Doordash

App chat feature is usually as it doesn't work. I had an wrong food delivered. When chatted on the desktop website, the customer representative gave me a nasty and negative experience. The restaurant closed and it 10pm when she purposely terminated the chat session. DoorDash is NOT a good company and and avoid at all cost. You will regret it when something wrong goes with the transaction and find out that they don't care about their customers at all. I hope this helps everyone.

I recently tried out the DoorDash app and I was really impressed. It was extremely easy to use and the ordering process was very straightforward. I was able to find the restaurant I wanted quickly and place my order in no time.

The delivery was fast and the food was still hot when it arrived. The app also had a great selection of restaurants to choose from. I was also able to save money with the coupon codes I found online.

Overall, I would highly recommend DoorDash to anyone looking for an easy and convenient way to order food. Just make sure to search online for coupon codes before placing your order to save some money.

Worst delivery company ever. I have used them twice now and twice the delivery driver has gone past the turn off street to my house and taken the long way around and of course the food was cold when it arrived. He took over 20 mins to get to my house which is only 8 mins from the shop. Don't they know how to use a gps? Asked for a refund and they only gave me a partial one. The robotic man kept repeating over and over. Our system wont allow us to process the delivery fee. Funny how they can take all of the money but dont want to give it back. Bunchj of thieves. These drivers need to be sacked. Absolutely useless. Never again!

Complete disaster App. I ordered food for a new delivery location...added it. When placing my order from Popeyes.the app never told me which Popeyes location was preparing my order...and it somehow defaulted the delivery address to my original address on file...wrong! Never confirmed any details prior to "confirming" my order. End result. I lose $20 for what? No food showed up and they allowed me to "cancel" my order and keep $20 of mine? Wtf? And im starving right now!
End result...App deleted. Never again. Scammers! I can tell by all the bad reviews on here this company and App are a disaster

They delivered the 3 wrong dishes on two separate deliveries and they compensated me for the one only. They denied compensation or redelivery for the other two...implying I complain too much as a customer...so now I have to accept any delivery?
They didn't even check with the restaurant to verify what I was saying they implied denied
Max

I wish there was zero stars! Text saying driver was arriving while sitting on front porch. The. Text saying delivered? No food or cat ever came close to my door. Then tried to reach door dash and had 4 " dropped" chat windows until I finally reached someone. They tell me your food was deliver to your porch at 7:07pm. NO IT WAS NOT! Finally an hour later of dropped chats I get a refund but still no food. This was was first attempt at food delivery and probably my last

Didn't receive our $70 pizza order to then be credited only $28 doordash credit. We has to explain to our 5 and 7 year old why they had to eat a banana for dinner as their food wasn't coming and it was way too late to reorder anything. No apology or explanation given. They can keep their $28 credit as I would rather eat my left arm then order from them again. We order from doordash every Monday and this is the service or lack of service we get.

Honestly I am not sure how DoorDash is s in business after reading all these bad reviews. I order food for my family over 2 hours ago because the wife had to work by then. My order was accepted and they took my money. I get notified the order was picked up. I live 10 mins away from said restaurant so when 20 minutes passes I check and my order was canceled. We call the restaurant and they confirmed the order was picked up and that they'd remake it. I contacted DoorDash and they said the driver had an emergency and they'd issue a refund in 7-10 business days... we will never use this service again. I'll also be spreading the word on all media's available.

A customer will pay $9.99 a month to save on fees with Door Dash. In the end customers are being ripped off. They mark up all items offered at each restaurant as much as 30%. You still pay fees and the tip structure is ridiculous. I just did a comparison for the same restaurant with grub hub vs. door dash. There was an $11.00 difference and I don't pay a monthly fee to keep charges down! And I had a coupon but the food wasn't expensive enough to use. I'll take the discount by just using Grub Hub vs. Door Dash. Soup at Grub Hub $10.00 which is what the restaurant charges. Door Dash was $13.00. I ordered a 3" sub at another place and paid $9.95 called the restaurant to see what price is in house, it was $6.95. Please search your options, there are many out there that don't price gauge!

My boss put a $20 credit on this App. When I tried to use it the total was less than $20 but Doordash still wanted my credit card... WHY? I could not order my lunch without putting my credit card info in so I cancelled my order. That is a scam. I know what kind of people they hire and I would never give out my credit card info or use Doordash myself.

Until recently I had no issues but this last order and their lack of willingness to fix the problem earned them this 1 star. I placed my order as normal, map popped up with the order info and showed the estimated time for arrival. Nothing was out of the ordinary. When I go to my door where they dropped the order for some reason there are two bags of exactly the same order. I go to check my account and they duplicated the order time and everything. When I submitted a complaint they said it's not their problem and since it was delivered it's my responsibility to pay for it. So they sent food I didn't order and refused to refund my money for the erroneous order. That is plain and simple theft and I will no tolerate it. Out of the dozens of orders I've placed only once tried to get a refund because half the order was missing. They treated me rudely in the chat and acted like I was somehow trying to steal from them. It's not my fault their system had an error.

I did not receive my food, and door dash refused to refund my money. They said I received too many credits recently. Is it my fault their drivers continually mess up my order. They forget things. They drop it at the wrong address. So tonight I spent 70.00, and I literally received NOTHING. Doordash will steal your money. DO not use them. Use UBER EATS or GRUB HUB

This delivery person went to our apartment building that we manage to delivery. I was heading to the elevator and came across him with his delivery and said to me get the $#*! out of my way. I reported him to door dash but they didn't do anything. Such a rude and disrespectful petson

After numerous times trying to contact Doordash mgmt regarding their delivery person stealing mail re: taking responsibility for their delivery person breaking in and robbing our building (all on video), they refuse to acknowledge any communications. They would also not cooperate with the police re: the police report that was filed. The police said there have many similar Doordash incidents and Doordash never responds to the local authorities.

If you value your safety, do not use Doordash