Doordash

SO I ORDERED FOOD AND PAID FOR TWO SIDES WHICH IS YELLOW RICE AND FRIES. WHEN I RECIEVED MY FOOD JUICE WAS LEAKING OUT OF THE BAG LIKE SHE HAD THE FOOD TOSSING AROUND IN HER CAR MIND YOU THE BAG WAS TIED. SO WHEN I ACTUALLY OPENED THE BAG MY RICE WAS NOT THERE. SO WTBS I CALLED THE DOOR DASH DRIVER SHE WAS BEING RUDE ACTING LIKE IT WASNT HER FAULT SHE DIDNT EVEN APOLOGIZE. IM NOT BLAMING EVERYTHING ON HER BUT ATLEAST HAVE A LITTLE SYMPATHY I SPEND MY HARD WORKING $$ JUST TO BE DISRESPECTED AND LIED TOO.IM HIGHLY UPSET AND DISAPPOINTED BEAUSE THIS IS MY FIRST AND LAST TIME I HAVE MY FOOD DELIVERED TOO ME. ONE THING THAT THE DRIVERS CAN DO IS ATLEAST OPEN AND MAKE SURE THE PLATE IS CORRECT.

I ordered dinner for my child through the Little Caesar's app. Their tracker says that it was delivered at 8:10pm. It was never delivered. I was prompted to call and text the driver. I called four times and texted five times with no response to either calls or texts. I then called the restaurant several times, but there was no answer. By this time, I just want to resolve this in person, so I drove to the restaurant. I walk into the restaurant as I'm calling them only to hear the phone ringing. I asked the cashier if they were going to answer the phone. They replied no and just let it keep ringing.

I spoke with the manager on duty, and she replied that since I ordered through the app, the app has no affiliation with the restaurant. She wanted me to take it up with Door Dash and that there was nothing she was going to do. There was no attempt by the manager to even attempt to make it right. By this time, it was 8:55pm. My child was supposed to be asleep by 9:00pm but ended up going to bed at 10:15pm after we finally got dinner.

The next day, I try to chat with someone from Door Dash. After ten minutes of chat, it abruptly ended. I got the same result when I tried again. I then tried to call and was on hold for 30 minutes. They refused to let me speak to a manager and instead told me a manager would call me back. So far, I've received no call at all. This is no way to run a business.

GIRLFRIEND ORDERED AND THEY CANCELLED THE ORDER, ( DUE TO DRIVER EXPERIENCED ISSUES! WAITED AN HOUR AND 15 MINUTES TO FIND OUT. DO NOT ORDER FROM DOOR DASH!

First time user of doordash. Never again. Ordered kfc and only received part of my order and it was cold. Menulog 1000%better.

Stop complaining and I understand doordash is garbage but seriously GET your FATASS and walk and IDC it hot outside or cold or you are disabled fat $#*! with diapers go outside touch some grass

I wish they would let us send pictures on these atrocious services out of 35 doordash orders 18 of them were refunded and given a credit because of grossly negligent vendors or grossly negligent Dashers. I am definitely allergic to onions my wife is deathly allergic to avocados and mushrooms both of Us carry epi pens with us. We make it as blatantly clear as possible not only do we choose the option for no onions but in the special instructions we make them know that we have an allergy for onions and an allergy for avocados and mushrooms and they still don't care. Today the Dasher Andy send a text saying he's having a hard time finding my property and left the food in the street underneath the sign that said my address.

At this stage I feel more beneficial to file the class action lawsuit along with many other people and Sue doordash for deliberate negligence the Dasher doesn't confirm the order when he goes to the store the vendor doesn't care about the order when they cook the food all they care about is how many orders they can get in and turn them over quickly.

And customer service which is in the Philippines only wants to tell you that we will give the Dasher corrective action and that will be escalated up to management but if my wife would have died what would have been the corrective action for that this is by far the worst food delivery company on the face of this planet every single one of the employees should be executed because they know about the actions and deliberately say and do nothing so that makes them as guilty as anyone else for attempted murder on multiple occasions because if I tell you that this is a problem and you do nothing about it and you willingly know about it doesn't that make you equally as culpable as the person who does the deed?

Rest assured we will not be ordering from doordash ever again and I assure you that was in relative speed will be filing a lawsuit against doordash.

They lie and poor customer service i ordered like 15 times 3 different times had problems 2 they cleared up this last time we have to investigate they tell me then later i check again online it said it was resolved you have been issued a credit wow to me that means theres a credit but they lie no credit i call them back rep say we have to investagate again what the heck are they crazy it clearly says resolved credit was issued i got mad both times the way reps treated me and hung up i called back told them disable close my account so they did, also the referral links area ll different mine saidf new customers get $7 off $10 order others say $10 off a $10 order and some get $25 off a $25 order wow really well after i tell all my friends and sahre the link they tell me i told them wrong well doordash changed my referral link offer to free month of delvieries no discount for new customers and i didnt even know it. They do not treat their customers the same i will never ever order again and i will dispute the full amount at my bank since they never resolved it and lie say they did. They are not trustworthy in my opinion i will use another delivery service heck with doordash the way its being run now they wont be in bussiness long anyway. Thank you

Not real image of the article, creating dubious information.
And no refund of the money paid for the item

Both times I used them my products were delivered to the wrong address. Customer service was no help.

I don't like being ripped off. Door Dash likes ripping people off. I place an order. Pay Tracking shows the restaurant is preparing the food, then shows the driver going to the restaurant to pick up my food then ORDER CANCELLED. The explanation was that there was no driver available to pick up my food. SO WHY WAS THE ORDER ACCEPTED IN THE FIRST PLACE? This has happened 3 times. A sticker on the bag says the order was double checked for accuracy. So how did my Del Taco 2 for $4 fish tacos only have one taco? I don'f think you can even order one fish taco but's that's all I got after DoorDash double checked my order! Adding insult to injury - DoorDash has been charging me $9.99 every month for a Dash Pass since December 2019! They kept this on the DL - every 3rd of the month they charged me $9.99 but did they email or text me with "Hey Dash Pass subscriber its another month and another $9.99 to us now here's what we can do for you". Ah HELL NO! Not a peep to suggest I was subscribed to anything! I never saved a dime on deliveries unless I was ordering the $12 for free delivery so I have no idea what the $9.99 a month was supposed to be for. Like I said I don't like being ripped off and if you don'eteither stay away from Door Dash because they're nothing but THIEVES!