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  • DressLink

DressLink

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Overview

DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressLink most frequently mention customer service, tracking number, and credit card problems. DressLink ranks 2227th among Women's Clothing sites.

  • Service
    81
  • Value
    78
  • Shipping
    83
  • Returns
    56
  • Quality
    74
22
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How would you rate DressLink?
Top Positive Review

“dresslink.com is the best website online for shopping,...”

dresslink s.
8/20/14

dresslink.com is the best website online for shopping, which is an worldwide online fashion clothing seller. We can buy large variety of clothing styles including: winter jackets and coats for women, party dresses, cute T-shirts, Hot ladies tank tops, Sexy Halter, stylish outer wears, charming under covers, sporty sets, romantic Love Pearls and accessories, elegant evening gowns. Customer support was quite helpful.

Top Critical Review

“WEBSITE SUCKS”

Katie B.
12/4/14

WEBSITE SUCKS. Ordered a makeup brush set over a month ago & still have not received it. First time buyer and I'm so disappointed. Emailed them numerous times & they keep telling me to wait. I've done enough of that! Send my stuff! I'll be filing for a refund soon.

Reviews (476)

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Reviews that mention popular keywords

customer service (89) post office (11) order number (17)
Thumbnail of user alesxandrac
Delaware
1 review
0 helpful votes
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March 11th, 2015

I ORDERED A LOT OF THINGS ESPECIALLY ACCESSORIES AND DRESSES ECT. AND I GOT IN 5 DAYS.
I WOULD RECOMMEND.

Service
Value
Shipping
Quality
Thumbnail of user keshaw2
California
1 review
1 helpful vote
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April 7th, 2016

ORDER I JUST MADE AN ORDER FOR $130.00 AN I JUST READ THE REVIEWS AN THEY ARE HORRIBLE! AT THIS POINT I WANT TO CANCEL MY ORDER

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear,
Sorry to bother you, i am Echo from Dresslink and in charge of the after-sale service. And i have noticed your review about the order you mentioned. Could you please contact sales@dresslink.com, provide the order number? We will check the issues and make a better solution to meet your satisfactions,

We are truly sorry that your experience with Dresslink did not meet your expectations.
Would be better if you can contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Echo
Customer Service Department

Thumbnail of user taylorr28
Colorado
1 review
2 helpful votes
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July 14th, 2015

Everything was great quality for the price! I plan on ordering again soon!

Thumbnail of user gigiz1
Egypt
1 review
3 helpful votes
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October 4th, 2015

Very poor quality don't ever think in buying from them

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items which you unsatisfided. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Linda
Customer Service Department

Thumbnail of user pissedo98
New York
1 review
0 helpful votes
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January 16th, 2019

Ordered a coat - arrived 2 weeks later, not the brand advertised as and NO information on how to return AT ALL.

Thumbnail of user merseys
Canada
2 reviews
1 helpful vote
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March 11th, 2018

IT IS NOTHING LIKE THE WEBSITE.

GUARANTEED YOU WILL BE DISAPPOINTED.

I AM TRYING TO FIGHT BACK FOR A FULL REFUND

Thumbnail of user andyd32
GB
2 reviews
5 helpful votes
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January 25th, 2016

My favorite online shop, great prices, amazing quality for the price.

Thumbnail of user seleneg
Mexico
1 review
1 helpful vote
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July 23rd, 2015

El servicio de entrega es muy rápido y si tienes algún problema, solo escribe al servicio al cliente y te ayudarán con tus dudas. La ropa está a la moda y cumple con el objetivo. La calidad de la ropa no siempre es la mejor pero considerando el precio, es muy buena en realidad.

Thumbnail of user vissem
France
1 review
0 helpful votes
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July 11th, 2015

Je ne recevais pas un colis commander dans le temps qui était impartie. J'ai contacter dresslink qui m'a tres bien suivi. Toujours en contacte et serviable. Vraiment bien. J'en suis très contente.

Thumbnail of user sandraa33
Peru
1 review
2 helpful votes
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August 25th, 2015

Tienen un buen servicio al cliente, pues responden siempre cada pregunta. El producto final llega, solo que tarda mucho tiempo en transición.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear customer, thanks for your letter and it is a good news that you received your order.
About the shipping time which depend on the shipping method you selected, if you selected china post which is longer than other shipping methods, since it should cross through the strict customs for clearance, but we are trying to found the more faster and more cheaper shipping methods for you. Thanks for your kindly feedback and we will do the better.
Have a nice day!
Sincerely,
Linda
Customer Service Department

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From the business

Dear customers,
If you have any order troubles or need any help, please do not hesitate to email us via sales@dresslink.com. Or if we haven't reply your review, please also email us directly. We will deal with it as soon as we can.
Have a nice day!
Sunny
Dresslink Team

Company Representative

Thumbnail of user dianal12
Sunny L.
Dresslink Customer Service

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