DressLink

If you tried to refund your order, they will put it in your "DL Wallet" and you will never see your money again.

UPDATE: I've emailed "Linda" twice since she responded to this review offering to give an actual refund, No response.

Overall I'd say that my experience with Dresslink has been very positive! I've ordered many, many dresses and clothing items online from various sites including Dresslink, Amazon, and Ebay. In other words, I know what I'm talking about. I've ordered several dresses from this site, so I have a broad array of experience to draw from over the course of a sizable period of time. Formerly the quality wasn't that great, but it's improved very much lately. I'm comfortable wearing these dresses in any and every kind of social or professional situation. The ordering process has always been extremely straightforward and Dresslink's website is very trustworthy. I had no trouble whatsoever in ordering the dresses online, submitting payment, or checking out. Beyond that, shipping was fast and I never had any problems in receiving the packages. Overall, the shipping time was very acceptable. One thing to keep in mind is to be very careful about the size when ordering from Dresslink. Obviously you won't have the chance to try the items on ahead of time, so you should make sure to do a lot of research into what size you are and exactly what size dress you're ordering. You just want to make sure you're getting what you pay for!

It has almost been a month that I placed an order. I have ordered from them for over a year with no problems. Recently (in october) i placed two orders. The first came on time and with the items. The second was late and the items in the package were not even mine. I have asked for a refund numerous times. I reported them to econsumer. I major in business and I know our rights as consumers and I know international business laws. Every time I ask for a refund, they do not respond back. I have asked 6 times now.

(UPDATE) 11/9/15 drawing close to a month since I placed the order, I received an email saying they would refund $10 and a 5% coupon. I find this as a kick in the face. I spent approximately $28.69, never received my items, and offered to ship the items I did receive back to China, out of pocket, so I am still in shock they said that.

(UPDATE) 11/12/15 I was finally able to resolve the issue about a refund. Spoke with Ms. Linda in customer service and she was able to come to a solution. This is the person to talk to in customer service. This is the person who helped resolve my issues and address my concerns. I decided to receive half of the amount I paid and just keep the wrong items. It works out because I don't have to come out of pocket to ship these items back. Dresslink is now regaining my trust and I am sure I will continue to do business with them once that trust is regained.

Dress link sucks! Don't try to get a hold of their helpline. Or call them the number is totally busy all the time and they never answer their emails. They are a bunch of thieves

Thank you DressLink for such a great experience. The service is very friendly and appreciating. The rates are the best with this company. The business has shown their full intended response and the management was really nice. I am impressed with the dealing and the quality of services being offered by the DressLink business while I was looking for the stuff to buy for my wife two different times, and for both of the times the service was great. The DressLink helped us do the right thing and a detailed guidance for all the issues related to our choices and accepting the payments.
The DressLink helped us do the right thing and mailed us a detailed guidance for all the issues related to our dressing and clothing buying decisions. The shipping time has been great too. The website is really trustworthy as the customer gets what is being committed to him/her.

Thank you Northwest Movers.
The only thing the DressLink is lacking is the adjustment of the sizes in placing the successful order placements. As in our case we were looking for the size of 18 but we actually got 16 but that was okay too.

ONLY PAY THIS COMPANY THROUGH PAYPAL! That way when they never deliver, never return e-mails, and don't seem to have a working phone number; you can open a dispute and maybe get your money back. I ordered 6 items (3 coats and 3 hats, all in different sizes). First I got an e-mail saying the order had been sent. When I clicked on the e-mail to track the package the number did not work. Then a week later I get an e-mail from them saying that they could not send 2 coats (but wait... hasn't my package already been shipped?!?!) do I want a refund or a a refund in my "wallet"... essentially credit at the dresslink website. Ok, so I want a refund because I no longer thrust this company at all and then am told it will be partial and take 45 DAYS! I paid through Paypal so I know they can process the refund almost instantly. So here I sit no money refunded, no coats, no hats. Read the reviews here closely and decide for yourself how many 5 star reviews are legit. I wish I had listened to the bad reviews: (

I spend a lot of money on this site when i was ordering (a months paycheck) and the clothes are bad quality, wrong measurements all together so nothing fit in the end, wrong representation of the products (fake pictures and not how the product really looks) and worst of all the customers service is HORRIBLE! I did not ordered a jacket that they bill me for, it was simply added to my bill, i wrote an email saying that and that i do not want the jacket and don't wanna pay for it what i got back was " not worry my friend jacket great quality dear very very cheap!" And again I wrote that it was a mistake i never ordered it I don't want it - same meaningless replay back like they don't understand anything that i was saying! The shipping was insane amount of money (ordering from AliExpress for example is also from China and free shipping!) When i finally got the items i had to pay around 200 in customs fee so i spend triple the money i would buying clothes here in my country and can't wear 99% of them cuz they either don't fit or the quality is just beyond bad. Also the jacket was two sizes too small and material like plastic. Overall still angry at myself for every buying there. Like throwing your money down the drain.

My friend recommended this site for me
And I am happy to have believed her. I got all dresses I ordered, well package and good fabrics. I must come back.

Hello everyone,,

A year ago i've ordered at dresslink.com. At first they were very friendly but after i paid my money they ignored me, took my money and again ignored me...
But then i wrote a message at sitejabber.com My only hope was to put something on the website and possibly still get in touch with them. And yes they were not happy with my message and asked if I wanted to remove it. But of course, I want my money back so I asked them if they would like to correct this. For an amount of +/- € 90.
First they were sweet but then they claimed that my order number did not exist, and that while she had all my information. After a while, she replied no longer on my posts just that they do not know this order and that I should send another number, and then I sent them a picture of my screen but they ignored it and they could do nothing! Sorry! ( she said)
If I may give you some good advice! DO NOT ORDER THERE!, they can take money out and help you no further, they can send as sweet emails but after a while you just let them suffocate. They were going to do anything to help me, but finally she just said I can not help you, BYE!
If you are interested to see the entire conversation, send me a message and I will send it to you, what a bad service that they have!

DO NOT ORDER THERE!

They somehow got hold of my email address, and sent me an email saying i had purchased from their ebay store, i hadn't, so caused me distress as I immediately thought my ebay had been compromised, first block of email:

"Dear Friend,

You have received this email because you put an order in our Ebay/Aliexpress store days ago. We are honored of your choice and we are committed to offer better products with affordable price and fast shipping.

Dresslink.com is a 4-year-old individual website to offer fashion products but much cheaper price than those in Ebay/Aliexpress shopping platform. Dresslink.com is a reliable website because we have independent products department, sales department, shipping department and service department to serve you all the time. Dresslink.com provide over ******* styles with all sizes including plus size. The price of some products can be low to $0.01 (see $0.01 flash buy here). "

So naturally I ran virus scan etc all clear, then logged into my ebay from secure source, and checked purchase history, naturally nothing there, so definitely scam tactics there.

I am also contacting ebay over this as its a HUGE no no to approach anyone about claims of ebay sales, especially if they haven't shopped with that store.
So they have obviously bought my information from somewhere, but at least only the email address, anyone who uses criminal methods to approach someone is up to no good.

AVOID

I purchased two dresses, one glasses and one neck scarf from Dresslink, and love the shopping from there. It was my amazing experience of online shopping because their service is best and products are of high-quality. I got my shopping items on time, and Dresslink offers a very acceptable shipping time.
I have just received my items from Dresslink, and when I open my pack, I love the items. That was fit in size, as the size chart said. I tried it, and the dress fitted perfectly to me. I am so glad about my shopping and thankful from Dresslink for such an excellent delivery and high-quality products.
High-quality items made me happier; the quality has improved from my previous shopping, and it's really great. I love the style and quality of all of the items I purchased, and I want to buy some more things from Dresslink.
Excellent customer service made Dresslink one of the best and reliable online shopping website. I am thinking to order some more items that are catching my attention because of amazing style and fashion. Thank you Dresslink for providing such a great online shopping facility, with excellent quality and fast shipping.

I've made use many shopping site so far, this is the best experience I've got so far. My package arrived earlier than scheduled. Thanks for the quick delivery, I recommend this to everybody

EXCELLENT AND AMAZING CUSTOMER SERVICE
I have ordered many clothing items online from different site and I can tell you that dresslink is the only site you can place your order and have amazing custom experience, starting from their affordable quality product to their super-fast delivery service.
I have not seen any site that pay so much attention to their customer need, their customer hotline attendant is very darling and amazing. Right now I just look like the next super model to emerge in the fashion industry because of the quality clothings I purchase from them, I dont have to stress myself again looking for where to get quality product and fast delivery because I have found them in dresslink.
Surely I will recommend dresslink to my friends, family and definitely return to place more order because it is the only place to get quality product in affordable price and experience 100% customer satisfaction.

Please do not purchase from this company. I ordered 4 items on 11/10/2107 and I received 2 of the items on 11/30/2017 (supposed to receive in 14 days max). Also when the items arrived they were in SEVERELY DAMAGED packages and the items that were sent WERE NOT ITEMS PICTURED. HORRIBLE CUSTOMER SERVICE. They will only allow contact via e-mail and I have not been able to get anyone to call me or to give me a phone number to call. I have sent 9 total emails to customer service and no one is helping. They take 2+ days to respond. I have finally contacted my bank to dispute charges as well as contacting the BBB to file a complaint on the company. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE FOR ONLINE PURCHASING.

DRESSLINK HAS NEW WEBSITES NOW TO COVER THERE SCAMS PLEASE COMPARE THE CUSTOMER SUPPORT NUMBER THERE THE SAME! DRESSLINK OWNS INDIRECT NEWDRESS YESSFOR wholesale buying www.cichic.com stay away please There a fraud and stole the designers from colors of aurora

I ORDERED 4 DRESSES FROM DRESSLINK AND PURCHASED THE RETURN INSURANCE POLICY. I KNEW I WAS GOING TO AT LEAST RETURN 2, BECAUSE I ONLY NEEDED ONE, BUT WANTED TO SEE THEM ON ME. ONCE I TRIED THEM ON AND WANTED TO SEND THEM BACK, IT TOOK ME FOREVER TO GET AN ADDRESS AND I HAD TO GO THRU 45 QUESTIONS BEFORE I GOT THAT. WHATS WRONG WITH THEM, WHY YOU WANT TO RETURN, HAVE YOU WORN THEM, TAKE PICTURES AND SEND TO ME B4 I SEND YOU ADDRESS THEY SAY. ARE YOU KIDDING ME? I DID ALL THE ABOVE AND I SEND THEM BACK AND THEY INDICATED THEY DID NOT GET THEM. WHAT KIND OF BUSINESS ARE YOU ALL TRYING TO RUN. I KNEW IT WOULD PAN OUT LIKE THIS BASED ON HOW LONG IT TOOK ME TO GET AN ADDRESS TO EVEN RETURN THE. NEVER AGAIN WILL I ORDER FROM YOU AND CAUTION EVERYONE ELSE TO DO THE SAME

According to their original advertisement they were selling real fingerling monkeys. I ordered two. The price I paid was $25.00 each. I ordered them in November and just received them yesterday. They are very cheap replicas not the real fingerlings. They do not work very well and the packaging is garbage. They were squished and open. DO NOT BUY THESE YOU WILL GET RIPPED OFF

I've been ordering from dress link from earlier this year and never had a problem. Always got my clothes on time and good quality. They communicate rather quickly and was always satistied.

I placed an order October 24th 2013 and have yet to receive it. Every time I contact them, I am told to wait 7 more days and it's very close-this has happened at least five times. When I first contacted them I was told that shipping around the holidays can be longer, but three months, when is placed the order before Halloween? When I ask for a tracking number I was told that I had to pay an extra $1.28 when I made the purchase. If I were a business owner and had a customer wait three months to receive their order I would gladly provide them with a tracking number to help with the inconvenience. I have also asked several times for a refund and am told to just wait 5 more days and if the package doesn't arrive then we can come to a resolution together. Now, because I gave them the benefit of the doubt and waited longer then 45 days, paypal will not let me open up a case to get my money back. I order internationally all of the time and have never had anything take this long. In fact, one time I ordered something that I hadn't received after a month and the company (a different company), just resent it on their dime. I will NEVER be ordering from here again and I do not recommend anyone shop here as you may or may not receive your order. I am just glad I didn't spend more then thirty bucks.

THEY ARE BIG THIEF COMPANY AND EAT YOUR MONEY. THIF COMPANY DO NOT HAVE PROPER TELEPHONE NUMBER AND ALWAYS ENGAGE OR NO ONE AVAILABLE.
I GAVE ORDER TWO MONTHS AGO AND NOT CAME TO ME WITH AMOUNT OF 850 UK POUND.
IT WILL TAKES THREE MONTHS AND MORE EVEN YOU PAY EXPRESS DELIVERY SERVICE AND PAY HUGE AND HUGE AMOUNT FOR COURIER SERVICE FOR DHL.
AFTER THAT THEY WEILL SEND POSTAL SERVICE AND EAT YOUR MONEY BECAUSE THEY ARE BY BIRTH THIEF.
CUSTOMER SERVICE ONLY LIP SERVICE AND DO NOTHING AND RUINING THEIR BUSINESS ON THEIR PERSONAL WIMPS. NO COMMITMENT. NO MEANING THEIR WORDS AND BEHAVING LIKE THIEF AND PLEASE DO NOT ORDER FROM THEM.
MANY ITEMS WHICH DISPLAYED ARE FAKE AND AFTER PLACING ORDER THEY WILL DELAY YOUR STUFF BY TAKING THIS PLEA AND NO REFUND. SON OF $#*! COMPANY

Thank you so much for prompt delivery.
I loved it and so enjoyed wearing it on my special day. So many people gave me compliments on the day and I told them all it was your handiwork!
Thanks.

So i visited the site a few tikes this week to check it out, and it was a very nice experience. Everything worked fine, had no problems, it was very cool! A 4 stars site!

I order for a bag on dresslink. It was more cheaper and the bag is of good quality even more than I expected, delivery was a bit late but it worth waiting for.
Great experience