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EconomyBookings

How would you rate EconomyBookings?
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VE
1 review
0 helpful votes
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EXCELLENT SERVICE
September 30, 2019

Excellent company, excellent service, everything is of high quality and I am satisfied!, one of the best companies in the world internationally, greetings and much success! Enjoy it!

Date of experience: September 30, 2019
South Africa
1 review
1 helpful vote
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I have been cheated
October 11, 2015

I am an extremely irate and unhappy customer. I think that economybookings.com are shameful and i believe that i have been cheated.

In a nut shell, the price that was quoted WAS NOT the final price i paid when i collected the car, Infact I paid 5 TIMES more than at the car dealership than what was quoted. This is blatant deceit

I ADVISE YOU TO NEVER USE THIS SITE. I would give them ZERO Stars if i could

I have all my bills and am happy to prove my case.!

Date of experience: October 11, 2015
Suppport T. EconomyBookings Rep
over a year old

Dear Pretesh,

Thank you for your feedback.

We're sorry to hear about your experience. We would like to ask you contact our support department via email support@bookinggroup.com. Please indicate all necessary information concern your passed booking (with the booking number) after representative of our company will contact you concern your request that you will write. We are more than welcome to help you and to make our service better for our customers. If you will need any further information please do not hesitate to contact us.

Kind Regards,
Booking Group Team.

Netherlands
1 review
0 helpful votes
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Excellent
December 20, 2020

This location providing excellent service in the Sudbury area. The employees are friendly, particularly this location provides pickup and drop-off services and also wide range of car selections.

Date of experience: December 18, 2020
New York
2 reviews
0 helpful votes
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I traveled a lot
October 30, 2019

I traveled a lot, I was in a good resort, for a long time because of work I could not escape in any way, but now it turned out. I took a lot of things and they got into the car perfectly

Date of experience: October 29, 2019
Sweden
2 reviews
0 helpful votes
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As agreed, it was
October 9, 2019

Good afternoon! I ended the collaboration, in the end I want to note the quick interaction with the employees. There were no additional payments, everything is as agreed

Date of experience: October 9, 2019
Netherlands
1 review
0 helpful votes
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Excellent services!
December 20, 2020

This is the best rental car company around, the kingsway location in sudbury the team is fantastic!, great Job ladies and gents keep up the good customer service.

Date of experience: December 18, 2020
New Jersey
2 reviews
1 helpful vote
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Never, ever, ever, never rent a car thru this third world company located in Latvia. Got a total $#*!ing and will always go to Hertz, Enterprise or Avis to rent a car from now on. Lesson learned.

Date of experience: November 18, 2016
Washington
1 review
0 helpful votes
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Terrible experience
January 25, 2016

I was traveling to Denver, arriving at the airport. I found reasonably-priced rental cars, but was concerned about the pickup location. I used the website, but found a phone to call and confirm the pickup location was at the airport before booking.

I was assured it was at the airport, "... just exit the terminal and get on the shuttle for Enterprise...". WRONG! When I arrived at Enterprise using the shuttle, I was informed the car was from a Denver location. Worse, I could not just rent the car from the airport location because economy bookings was going to charge me for the unused rental and Enterprise could not transfer my reservation to the airport even if I paid the higher cost. Further, my plane arrived at 5 pm, and the rental location closed at 6 pm making it impossible to reach the proper location from the airport with normal traffic, even if I had realized my mistake.

When called, EB provided no help. I was asked for the name of the person with whom I had spoken. (Not sure how that would be remedy.) They would not release me from the car charges and repeatedly stated that they had provided the address for the pickup location in an email, which was true. Again, I am not sure how I was supposed to know the street address was not for the airport pickup location.

Enterprise was fantastic, though. They were able to transfer the booking to another Denver location that stayed open later, found an uber ride for me, etc. This cheap car rental ended up costing me more than if I had paid full price, though.

NEVER use these people unless you are familiar with the area, pickup locations, etc.

Date of experience: January 25, 2016
Germany
2 reviews
0 helpful votes
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I had a scheduled trip to Riga and when I arrived at the EconomyBookings location everybody was so friendly and so attentive I want to give props to Michael and his staff for giving excellent customer service!

Date of experience: January 23, 2020
New Jersey
2 reviews
9 helpful votes
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HORRIBLE, GREEDY, MISLEADING CO. They take your booking, screw it up, and charge you full price. When i found they screwed up my location, i simply asked to switch and they said it would be over $100. So i cancelled and now they want FULL PAYMENT, when THEY screwed it up. Horrible customer service,

Date of experience: December 3, 2014
Belgium
2 reviews
0 helpful votes
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Amazing
August 17, 2019

So the time has come and I decided on a short review of the use of company services! High service, which offers the easiest way to relax and only make it better and better

Date of experience: August 15, 2019
RU
1 review
9 helpful votes
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Lovely to drive
June 18, 2019

Great car lovely to drive. Good value for money the limit on the mileage was not a problem. Secure indoor space provided to leave my bike for the weekend whilst I had the car

Date of experience: June 18, 2019
MD
1 review
0 helpful votes
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Very good service
October 30, 2019

I selected a car and a company for my budget, but my budget is not too large, it was necessary the lower the cost - the better.The service is of good quality with amazing prices.

Date of experience: October 29, 2019
VE
1 review
1 helpful vote
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The best car renta
January 1, 2019

Excellent car rental company, high-end car at a good price super-economical, very helpful employees will serve you very quickly if you have any questions

Date of experience: December 31, 2018
Israel
1 review
0 helpful votes
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Thanks
September 13, 2018

Thanks. Had a good vacation with my family. That's the color I wanted for a very good price, Everything went great. Probably will work with you again!
Good value for money!

Date of experience: September 13, 2018
France
1 review
0 helpful votes
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Great company
February 28, 2019

Excellent and great company for renting a car that works in many countries. I took a car several times and was satisfied. Good prices and customer service. Machines comfortable and new.

Date of experience: February 27, 2019
Morocco
1 review
0 helpful votes
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Locationauto not safe company they wanna try to rent old and accident car.the car has more accident but company owner said don't take photos. Because doesn't wanna show your accident car.

+7
Date of experience: August 17, 2023
Suppport T. EconomyBookings Rep
over a year old

Hello Serkan,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.

Best Regards,
Support Team

Ukraine
2 reviews
0 helpful votes
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Very friendly team
December 22, 2019

I always have a good experience with these guys. Good prices. Very friendly team in this depot, helpful and professional. The last van I hired was new and in good condition

Date of experience: December 20, 2019
Ukraine
1 review
1 helpful vote
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I recommend
May 23, 2019

I used the services of this company several times. Every time it went well. The car is clean and comfortable. Ordering the service is convenient and simple. I recommend to all!

Date of experience: May 21, 2019
Germany
1 review
0 helpful votes
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My car looked brand new when I picked it up! The rental car was great that used. Super Clean! Thank you for the great service and superb job that was done!

Date of experience: August 16, 2020

Overview

EconomyBookings has a rating of 2.8 stars from 4,729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EconomyBookings most frequently mention credit card, customer service and rental car. EconomyBookings ranks 5th among Car Rental sites.

service
813
value
777
shipping
470
returns
606
quality
670
This company does not typically respond to reviews
+301