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EconomyBookings

How would you rate EconomyBookings?
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Netherlands
2 reviews
0 helpful votes
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Super customer service
December 13, 2019

Great service by the manager I had an issue with a member of staff not explaining the excess very well and she sorted it out as I got charged 3x as much as the car rental was

Date of experience: December 11, 2019
RU
1 review
0 helpful votes
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Excellent site
December 17, 2018

Great site, long use of its services, responsible employees. Always quickly and efficiently provide services. Everything is always at the highest level and at reasonable prices. I advise everyone!

Date of experience: December 17, 2018
Netherlands
1 review
0 helpful votes
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Thank you guys!
December 27, 2018

I am very pleased with this service. The staff is always polite and friendly. I do not see the point to end cooperation with them. Thank you very much!

Date of experience: December 26, 2018
New York
1 review
1 helpful vote
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Good
November 17, 2015

Cheap and fast service but be careful about existing scratches of the car. If you did not sign the existing scratches you need to pay them later as normal

Date of experience: November 17, 2015
Netherlands
1 review
0 helpful votes
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My reservation was transferred from another store and Patty Fernandez took care of everything. She called to verify the reservation and upgraded me from economy to a Dodge Challenger.

Date of experience: July 26, 2020
Luxembourg
2 reviews
0 helpful votes
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Justin was very helpful
January 20, 2021

Staff was great and got us checked in and out quickly. Car was great with no issues, great location south of downtown, we will rent here again next time

Date of experience: January 20, 2021
Netherlands
2 reviews
0 helpful votes
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Turning for the first time I realized that I would only contact here the next time for a car rental! It's profitable, not expensive, people are always in touch

Date of experience: November 19, 2019
Italy
1 review
0 helpful votes
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Fastest service
April 16, 2020

Alphonso at the Dallas airport was an amazing individual... Treated me with the utmost respect and care. Helped me get in my car so fast and on my way.

Date of experience: April 15, 2020
Netherlands
1 review
0 helpful votes
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Great experience!
January 23, 2021

The staff gave us a ride from the old town, lead us to the place for parking and kindly provided the information we need. Would definitely recommend this one.

Date of experience: January 22, 2021
Netherlands
2 reviews
0 helpful votes
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I also take part in car rental, I don't know which one already by the number of customers, and I note - satisfied customers, but they know how to work

Date of experience: October 18, 2019
RU
1 review
0 helpful votes
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The whole process was fast and efficient. I had booked online, received an email confirmation and a reminder the day before the scheduled pick-up date to check in online.

Date of experience: March 28, 2021
Netherlands
1 review
0 helpful votes
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А great job.
August 18, 2020

I am picky about the car I get, and they are always polite and deal with me in a professional manner! I appreciate their kindness and great customer service!

Date of experience: August 17, 2020
Luxembourg
2 reviews
0 helpful votes
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Can make sure
September 19, 2019

A large corporation with a huge volume of cars for any request and in general, there are budget ones, there are business classes, jeeps. You can see for yourself

Date of experience: September 19, 2019
Canada
1 review
0 helpful votes
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EconomyBookings service and quality product made my trip a perfect win! I prepaid online so I was able to bypass the counter and walked right out to the cars.

Date of experience: April 21, 2020
North Carolina
1 review
0 helpful votes
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Crooks
September 27, 2022

My sister and dad went to a trip in New York my sister did not have her Have a credit card in her name they refuse to rent to my my sister and father. They had to get another rental from enterprise who had no problem doing so. Also economy charge my dad's card now won't give back money. BIGGEST SCAMMERS NEVER USE

Date of experience: September 27, 2022
Suppport T. EconomyBookings Rep
over a year old

Hello,
Thank you for bringing this to our attention. Please send us the booking number at support@bookinggroup.com and explain the situation. We'd like to investigate this to see how we can help.

Netherlands
1 review
0 helpful votes
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Less than a mile from Newark airport. Very easy to get to using the free AirTrain. Tammy at the counter was very friendly, helpful and knowledgeable and I got my car really quickly

Date of experience: October 13, 2020
Utah
1 review
2 helpful votes
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SCAM!
August 22, 2017

I paid over the internet, printed my receipts, got to the airport office for Budget and they didn't have anything paid from them, paid again and for a month I've been trying to solve the problem and they just give me the runaround, nobody to talk to, AVOID THIS COMPANY!

Date of experience: August 22, 2017
Austria
1 review
0 helpful votes
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Very helpful staff
June 12, 2020

Courteous and professional service.The location manager is very customer focused and is clearly training his staff to be easy to do business with as well.

Date of experience: June 12, 2020
Netherlands
1 review
0 helpful votes
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Very satisfied.
January 20, 2021

Distancing protocols strictly observed from start to finish. Car (a Mini) was an upgrade, which was an unexpected pleasure. Staff was helpful, courteous and friendly.

Date of experience: January 18, 2021
Ukraine
1 review
0 helpful votes
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We recommend using the services of the company. Very comfortably. Helped and prompted. As we first traveled with a small child. Thanks for the service)

Date of experience: November 3, 2018

Overview

EconomyBookings has a rating of 2.8 stars from 4,729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EconomyBookings most frequently mention credit card, customer service and rental car. EconomyBookings ranks 5th among Car Rental sites.

service
813
value
777
shipping
470
returns
606
quality
670
This company does not typically respond to reviews
+301