eDreamsReviews 13,703

This website is legit. For those subscribed to premium, canceling is tricky as you cannot do it unless you call them. They will provide a good discount for you to keep it, this discount is worth it if you travel twice or 3 times a year

Booking process easy and clear
Signed up for trial membership only BUT auto-enrolled me for prime membership and took £99.99 from my card, took over half hour phone call to get a refund, the assistant I spoke to offered me anything but a refund even though I told her that was the only solution that I wanted
I am of the understanding, that due to current legislation companies can no longer opt you in, you have to actively choose full/premium membership

Booked before (few years) with Edreams but this time found the process a bit daunting at first with downloading App. Not sure which airline to input Passport and other personal details. I. e. Air France/Delta/virgin Atlantic so kept repeating my input. Had to call and got a really helpful adviser who talked me through process of getting my boarding passes in the app and on paper in good time as on the move before flight (I Always prefer to have a back up hard copy in case of phone problems abroad like no connection/loss battery failure etc.

WARNING! THEY ARE THEFTS! DO NOT USE! I was buying flight ticket for 130 euro just in the paying process they suddenly increased the price to 280 euros and couldn't stop the process and they steal 280 euros price from my credit card. After I check again price was still 130 in the system. So they charged me 280 euros price for nothing. I tried to talk to support and they said they can only refund 0-100 euros. What a shame of you! You are thefts!

After inadvertently choosing the eDreams price through Skyscanner, I find myself £49 out of pocket for the exchange of future flight savings. After trying to make use of the savings I found eDreams don't use the smaller airports, so when you search you end up at the larger more expensive airports. These are the ones that eDreams can offer some discount flights on.

I was in a crazy situation unable to secure a flight to London after a mishap with my original flight, I checked the airline websites and everything was showing as sold out. However, I was able to book a flight through eDreams. The only thing I though was a bit odd, as soon as I was to pay for my tickets, a message came on my screen increasing the cost of the tickets from £199.87 to £343.02 as we were in a desperate situation, we paid though I felt that was a little underhand. I checked back after we booked and see the tickets advertised at the same rate of £199.

Catastrophe! Je ne réserverai plus jamais avec votre compagnie car vous avez modifié mon vol retour et j'ai dû acheter un autre billet.

This is not the first time I am booking with edreams. The first time I booked and registered for prime, I had a wonderful experience. Since then, I have always booked my flight with edreams. It is easy and proficient. No hassles.

I booked and did t fully understand what the Prime offering was. I now find it's to do with an e dreams app and I will be billed after 2 weeks. It can't be cancelled on the app, you have to phone to cancel.

Hello,
I am requesting a refund for the 100 EUR Prime/Prime Plus membership fee.
I did not intend to activate this membership and I have not used any Prime benefits.
Please cancel the membership completely and refund the full amount to my account.

Thank you

My experience, so far, has been acceptable. It becomes complicated when one actually needs to change something (in spite of the fact that one has paid the super flex option).

My experience with eDreams was smooth and straightforward. The booking process was clear, fast, and easy to follow. I was able to find suitable flight options at a competitive price, and all the travel details were well-presented and transparent. Overall, the platform made the entire process convenient and stress-free.

Muy buena oferta de vuelos, económicos y con buenas líneas aéreas. Recomendable para vuelos de Europa a Sudamérica

While other providers are overloading you with questions and cheap manipulation of dreams, the process was smooth, efficient, and yielded the best results without the headache. My first interaction with dreams but highly recommend it!