Eventbrite

Extremely unsatisfied. Unreachable. Never return your call. Never reply to emails. I will never use their service again.

Company rejects idea of freedom of speech. Awful culture. Will be glad to see this company keep making a fool of themselves

Good Afternoon,

I am writing to express how unsatisfied I am with the way the Nick Cannon Wild 'n Out 9:30pm show yesterday (Fri November 4,2016) at NYC Arena was run.

This was possibly the worst event I have ever been to at this venue, unsure of who to put the blame on (venue or event promoters) BUT the 9:30pm show was conducted with out any form or fashion. Doors were scheduled to open at 9 however the line did not begin to move to allow for those to enter until 11 o'clock! Two hours later, around the time the show was scheduled to end (11:30pm). No one came to explain the delay or inform us of what was going on. My friend and I had to leave line to ask security what was the hold up, and we were told the meet and greet had ran long.

We did not enter the venue until around midnight upon which the show was in progress, and we were told there weren't any more seats together and that my party would be separated in order for us to have a seat.
Despite the ridiculously long wait we were cheated out of our money. We paid $64.29 for mezzanine seating yet there was no distinguished area for it. We were scattered throughout the arena with those who paid less ($40). Defeating the purpose of the additional funds. I need someone to explain to me what our extra money was for because it was obviously not apparent.

I am a faithful user of Eventbrite, having used the services many times before in the past and have never had this issue. I understand this event was listed as no refunds but this was not acceptable. Since I can not get back the time I wasted as promoters/venue kept us outside, compensation for tickets I reaped no benefit of would be the least that could be done.

Please if this is not the correct outlet for me to voice my complaints please inform me of who to reach out to.

Thanks.

Water leaking from above ceilings super SCARY!
Picture taking in the top of the boat SCARY!
Too many people SCARY!
Music too loud! SCARY!
NOT KID FRIENDLY@ ALL!