ExploreTrip has a rating of 3.7 stars from 1,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets, and support team. ExploreTrip ranks 9th among Plane Tickets sites.
This gentleman was beyond expectation. As I am deaf asked him to repeat the details N number of times. He was patient, polite & helpful at every stage. Booked me a ticket traveling with the least time & price available. Kudos Brice, thanks Exploretrip for having such a professional.
Very unprofessional team! Never report back! Spoke with 7- 8 representative, no one take things seriously. I have to pay from my pocket for connect flight at last minute! No one even notify for delay When you call... put your on hold... looking for supervisor... who is always on break! Look for other better options
Pay for customer service offer/option?! Did not even try to contact them for details on anything.
Chose the site because they offered a lower airline price then the traditional travel sites
Love using exploretrip and when I wander to other sites I always come back here.
I didn't have time to complete filling out the travelers info before the price changed.
Lowest price.
Only way to go whenever I need to do a research for my flight.
I had called up the customer service for some change. The assistance was good.
Provides good comparison of prices and easy interface. Overall, good experience using the site.
Very easy step by step to booking Explorer trip and send me confirmation same in 2 to 3 hours.
No chat was available
My card was not accepted because of security code
I am big fan of its deals. They offer best deals in town.
I am very happy because I have chosen good service at right time.
I was booking with you almost 3 years & i get great service.
Fast, simple and efficient! Not too time consuming and straight to the point.
Reasons mentioned in review above.
Fast transaction easy step on the site and im wait for the trip...
Cheap flight and no hidden charges...
It was difficult to track where I bought my tickets through my bank
I spend hours looking for a good rate to travel overseas I found exploretrip is the good one.
I was very happy with my flight. I have already recommended your service to my friends and family.
This is the worst travel company I have ever booked with, during this horrible time with the Coronavirus (COVID-19), first my county, then my state, and finally my country has completely restricted my travel and ability to take my flights on my Cancun vacation. Explore Trip was happy to take my money months ago in December, 2019, before Coronavirus was even discovered, but unable to refund me anything.
They tried to offer me then chance to reschedule my flight up to a year, but they couldn't even offer a flight that was anywhere near the price I paid originally so I was unable to reschedule to ANY flight (it had to be the exact same departure and destination).
So, I told them to cancel my flights (departure and return) before I left on my trip on 3/19/20, and guess what, they couldn't even follow my instructions and do that. I called yesterday to confirm they had cancelled both my trips (and I gave them both PNR numbers: M38F4B, M32VER), and they hadn't cancelled either.
As the situation with COVID-19 has been rapidly changing and restrictions increasing, I have called them over 6 times, and they were useless. They all have thick accents and are impossible to understand, and impatient and display horrible customer service. In fact, in 2 of those 6 times they HUNG UP ON ME for no reason.
This company is criminal, they just want to steal your money. I would not be surprised if they permanently go out of business during this horrible time of COVID-19 because they don't know how to treat their customers.
Don't plan a vacation without checking here first! Always a good deal!
The ticket i have selected and the price advertised is never available!
It was recommended by skyscanner
Cool cheap and easy very fast and convenient
Will definitely book again
Exploretrip is the best search i made for finding the cheapest ticket...
I liked the way the agent did all what he could to find the right flight.
Website is easy to use, price is competitive and I may use it in the future
I have booked my tickets from this website twice. Both the times the website was good.
ExploreTrip is an online travel website providing new choices to the international traveler’s. ExploreTrip offers substantial selection of airlines private, discounted airfares with intelligent minimal layover itineraries from USA & Canada to any part of the world ensures saving time and money for travelers. ExploreTrip offers real-time sale of domestic - international airfares and other travel services with 24/7 customer support.
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