• Eyebuydirect

2024 CUSTOMER CHOICE AWARD

Eyebuydirect

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Overview

Eyebuydirect has a rating of 4.6 stars from 9,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses, and great prices. Eyebuydirect ranks 1st among Eyeglasses sites.

  • Service
    1295
  • Value
    5212
  • Shipping
    5213
  • Returns
    122
  • Quality
    5320

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Positive reviews (last 12 months): 92.4%
Positive
599
Neutral
36
Negative
13

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238,338 reviews

245
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How would you rate Eyebuydirect?
Top Positive Review

“Great Affordable Hassel Free Frames and Lenses”

Stephanie D.
10/4/24

Easy to navigate thru site, decent prices for basic lenses, great selection, and best of all, amazing customer service. Still 5-stars but would be awesome if there was a way to find doctors in my area so I can be equally money-savvy.

Top Critical Review

“Cannot place my order”

Donna A.
10/21/24

I need prisms in both my glasses. Needed to order two pair, but on my main pair, no matter what frame I picked, it popped up for me to call because you may not be able to put my prescription in those frames. I tried 4 or 5 different pair. Full rims too and different sizes. Then I call and get an Indian person that I couldn't understand. My husband just helped me and it still didn't work. You need to change your site for frames for prism glasses only so I don't spend hours trying on frames

Reviews (9,909)

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Reviews that mention popular keywords

customer service (3688) prescription glasses (680) prescription sunglasses (376) quality glasses (754) credit card (495) discount code (623)
Thumbnail of user verninof
1 review
0 helpful votes
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June 29th, 2020
Verified purchase
• Updated review

It was very easy to use. I absolutely love my glasses they fit me perfectly in every way!

Reason I chose this business:

It was easy to purchase through the website

Reason I chose this product:

It was exactly what I was looking for

Value
Shipping
Quality
It was very easy to use
June 19th, 2020
Verified site experience
• Previous review
Reason I chose this business:

It was easy to purchase through the website

Thumbnail of user glenns384
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Only criticism is being bombarded by ads after accepting cookies

Value
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Quality
Thumbnail of user davidm3748
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

I love EyeBuyDirect! Super convenient, great value and excellent service every time! Thanks again!

Value
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Quality
Thumbnail of user maryb2022
1 review
0 helpful votes
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June 29th, 2020
Verified purchase
• Updated review

Thanks! Love my glasses and at such a good price you can't beat it

Value
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Quality
Thanks!
June 19th, 2020
Verified site experience
• Previous review
Thumbnail of user deanc261
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Great selection with the best prices. I highly recommend this company.

Reason I chose this business:

Price and value.

Reason I chose this product:

Style was nice and the price was even better.

Value
Shipping
Quality
Thumbnail of user bills1230
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Except for the long wait on delivery everything went fine

Reason I chose this business:

This is my third pair of gless

Reason I chose this product:

This is my second pair of the same glass

Value
Shipping
Quality
Thumbnail of user johnk2078
2 reviews
0 helpful votes
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June 29th, 2020
Verified purchase

Exactly as advertised and a great new price alternative.

Service
Value
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Quality
Thumbnail of user nareshk32
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

It's good quality cheap. I will buy again. Love it

Reason I chose this business:

I just saw online the way I want and eyedirect have the same product for cheap

Reason I chose this product:

I like the design. It's my favorite

Value
Shipping
Quality
Thumbnail of user devona29
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Better than expected, will order more and this is a game changer.

Reason I chose this business:

Affordability and convenience

Reason I chose this product:

To see! & they look great also.

Value
Shipping
Quality
Thumbnail of user samj410
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Came in a good amount of time and are great quality glasses!

Thumbnail of user meil20
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

I like them. It fits my face and pretty decent quality

Thumbnail of user bennyw23
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Glasses came in quick with sturdy box after ordering. Frames fit great.

Thumbnail of user thiennhin
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Glasses are made of good quality and I like having a tracking number to know when it arrives

Thumbnail of user mirandar64
1 review
0 helpful votes
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June 27th, 2020
Verified purchase

All good, fit is smaller than advertised. Glasses came quickly

Thumbnail of user valeriem286
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

I love all three of my glasses! They fit perfectly and look great!

Thumbnail of user samio8
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Easy process to get the glasses, fast shipping & cute!

Thumbnail of user christgint
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Received my glasses super fast and they were perfect. I've gotten so many compliments.

Service
Value
Shipping
Quality
Thumbnail of user patrickk284
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

Much quicker than I expected and the glasses are awesome!

Thumbnail of user jeanniej25
1 review
0 helpful votes
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June 28th, 2020
Verified purchase

The glasses fit perfectly and I can see so much better, thank you

Service
Value
Shipping
Quality
Thumbnail of user josej158
1 review
0 helpful votes
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June 27th, 2020
Verified purchase

I ordered 2 pairs of prescription glasses and they are really good quality.

Thumbnail of user luannel8
1 review
0 helpful votes
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June 27th, 2020
Verified purchase

This site never disappoints. Great glasses and affordable prices.

Thumbnail of user dagmarp1
1 review
0 helpful votes
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March 26th, 2018

I buy all my glasses from EyeBuyDirect. Easy ordering and finding what you want or need! Absolutely GREAT COMPANY!

Thumbnail of user kimbrah
1 review
0 helpful votes
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June 27th, 2020
Verified purchase

They arrived in a timely manner. As always I'm satisfied with the product.

Thumbnail of user lindal1379
1 review
0 helpful votes
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June 27th, 2020
Verified purchase

Glasses slide down my nose whenever I bend over, also they are tinted indoors.

Thumbnail of user aidenl11
1 review
0 helpful votes
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June 27th, 2020
Verified purchase

Quick delivery and good service! Very happy with my product.

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.

Company Representative

Thumbnail of user leol59
Leo L.
Typically does not respond to reviews

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