• Eyebuydirect

2024 CUSTOMER CHOICE AWARD

Eyebuydirect

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Overview

Eyebuydirect has a rating of 4.6 stars from 9,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses, and great prices. Eyebuydirect ranks 1st among Eyeglasses sites.

  • Service
    1295
  • Value
    5212
  • Shipping
    5213
  • Returns
    122
  • Quality
    5320

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Positive reviews (last 12 months): 92.4%
Positive
596
Neutral
36
Negative
13

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238,336 reviews

245
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How would you rate Eyebuydirect?
Top Positive Review

“Great Affordable Hassel Free Frames and Lenses”

Stephanie D.
10/4/24

Easy to navigate thru site, decent prices for basic lenses, great selection, and best of all, amazing customer service. Still 5-stars but would be awesome if there was a way to find doctors in my area so I can be equally money-savvy.

Top Critical Review

“Cannot place my order”

Donna A.
10/21/24

I need prisms in both my glasses. Needed to order two pair, but on my main pair, no matter what frame I picked, it popped up for me to call because you may not be able to put my prescription in those frames. I tried 4 or 5 different pair. Full rims too and different sizes. Then I call and get an Indian person that I couldn't understand. My husband just helped me and it still didn't work. You need to change your site for frames for prism glasses only so I don't spend hours trying on frames

Reviews (9,906)

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Reviews that mention popular keywords

customer service (3688) prescription glasses (680) prescription sunglasses (376) quality glasses (754) credit card (495) discount code (623)
Thumbnail of user sarahr605
1 review
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June 26th, 2020
Verified purchase

Just what I needed. Prescription sunglasses are a game changer!

Thumbnail of user dalissad
1 review
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June 26th, 2020
Verified purchase

It was nice picking out my glasses, and I am really happy with them.

Thumbnail of user alisonc122
1 review
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June 26th, 2020
Verified purchase

My experience was great! Customer service responded promptly. The glasses look amazing!

Thumbnail of user emj11
1 review
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June 26th, 2020
Verified purchase

My fav online store for affordable frames. I wish they could make the gray lenses darker than 80%..

Thumbnail of user ileeny
1 review
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June 26th, 2020
Verified purchase

It was easy and straightforward with the information needed.

Thumbnail of user gabrielr136
1 review
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June 26th, 2020
Verified purchase

Nice experience. Received item fast and as ordered

Thumbnail of user haydenb61
1 review
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June 26th, 2020
Verified purchase

My glasses are perfect, I love how they look. Definitely a great purchase.

Thumbnail of user kimberlyk395
1 review
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June 26th, 2020
Verified purchase

It was fun and easy. I will def be ordering more eyeglasses from the company. Thank you.

Thumbnail of user dougg143
1 review
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June 26th, 2020
Verified purchase

Quick and easy. From the ordering to receiving them. Great look

Thumbnail of user garyp580
1 review
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June 26th, 2020
Verified purchase

Good job! Glasses are Great' and so was the price!

Thumbnail of user wr45
3 reviews
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June 26th, 2020
Verified purchase

Fast shipping, affordable, and cute! Thanks so much!

Thumbnail of user dd595
1 review
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June 26th, 2020
Verified purchase

Order was quick, easy, and received a great pair of glasses.

Thumbnail of user asims10
1 review
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Thumbnail of user jessv26
1 review
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June 26th, 2020
Verified purchase

Love both pairs! Cute and lightweight. Easy ordering process.

Thumbnail of user michellem1610
1 review
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June 26th, 2020
Verified purchase

A lot to choose from. Glasses are way too big though. Sending back for an exchange.

Thumbnail of user jordang160
1 review
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June 26th, 2020
Verified purchase

I ordered more than 10 glasses in a period of 2 years from eyebuydirect and was never disappointed.

Thumbnail of user aurelijaj
1 review
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June 26th, 2020
Verified purchase

It was quicker than I've expected. Love the glasses. Thank you!

Thumbnail of user chrisv270
1 review
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June 26th, 2020
Verified purchase

The glasses came exactly how I wanted and it took only 3 days!

Thumbnail of user omarg76
1 review
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June 26th, 2020
Verified purchase

Quick, no fuss. Very happy with my new frames. High quality and low price. Thank you!

Thumbnail of user craign97
1 review
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June 26th, 2020
Verified purchase

Best customer service I have ever experienced.
Thank You so much.

Thumbnail of user imaniw6
1 review
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June 26th, 2020
Verified purchase

Perfect glasses, as if I went to a vision center! Definitely recommend!

Thumbnail of user anikaa12
1 review
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June 26th, 2020
Verified purchase

The glasses I received work really well and I'm very happy with them!

Thumbnail of user williamr1057
1 review
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June 26th, 2020
Verified purchase

The money well spent on my new glasses. They are very light and stylish.

Thumbnail of user angelh112
1 review
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June 26th, 2020
Verified purchase

Glasses were too small, gave me a headache after continuous wear

Thumbnail of user allisonc169
1 review
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June 26th, 2020
Verified purchase

Easy ordering process. Very happy with the product. Arrived quickly.

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.

Company Representative

Thumbnail of user leol59
Leo L.
Typically does not respond to reviews

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