• Eyebuydirect

2024 CUSTOMER CHOICE AWARD

Eyebuydirect

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Overview

Eyebuydirect has a rating of 4.6 stars from 9,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses, and great prices. Eyebuydirect ranks 1st among Eyeglasses sites.

  • Service
    1295
  • Value
    5212
  • Shipping
    5213
  • Returns
    122
  • Quality
    5320

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Positive reviews (last 12 months): 92.4%
Positive
599
Neutral
36
Negative
13

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238,338 reviews

245
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How would you rate Eyebuydirect?
Top Positive Review

“Great Affordable Hassel Free Frames and Lenses”

Stephanie D.
10/4/24

Easy to navigate thru site, decent prices for basic lenses, great selection, and best of all, amazing customer service. Still 5-stars but would be awesome if there was a way to find doctors in my area so I can be equally money-savvy.

Top Critical Review

“Cannot place my order”

Donna A.
10/21/24

I need prisms in both my glasses. Needed to order two pair, but on my main pair, no matter what frame I picked, it popped up for me to call because you may not be able to put my prescription in those frames. I tried 4 or 5 different pair. Full rims too and different sizes. Then I call and get an Indian person that I couldn't understand. My husband just helped me and it still didn't work. You need to change your site for frames for prism glasses only so I don't spend hours trying on frames

Reviews (9,909)

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Reviews that mention popular keywords

customer service (3688) prescription glasses (680) prescription sunglasses (376) quality glasses (754) credit card (495) discount code (623)
Thumbnail of user williamr1057
1 review
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June 26th, 2020
Verified purchase

The money well spent on my new glasses. They are very light and stylish.

Thumbnail of user angelh112
1 review
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June 26th, 2020
Verified purchase

Glasses were too small, gave me a headache after continuous wear

Thumbnail of user allisonc169
1 review
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June 26th, 2020
Verified purchase

Easy ordering process. Very happy with the product. Arrived quickly.

Thumbnail of user jenniferg931
1 review
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June 26th, 2020
Verified purchase

Great selections, speedy shipping, impressed with my purchase!

Thumbnail of user mariam1346
1 review
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June 26th, 2020
Verified purchase

Quick and easy... Loved it especially when you have broken your glasses!

Thumbnail of user rileyb58
1 review
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June 26th, 2020
Verified purchase

They fit great and came pretty quick so I'm really happy with them!

Thumbnail of user mayax1
1 review
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June 26th, 2020
Verified purchase

It arrived quickly and in perfect condition. Highly recommend

Thumbnail of user jonathanh495
1 review
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June 26th, 2020
Verified purchase

The sunglasses look great. Slightly bigger than expected.

Thumbnail of user patf157
1 review
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June 26th, 2020
Verified purchase

Great... they called to make sure everything correct!

Thumbnail of user nilep
1 review
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June 26th, 2020
Verified purchase

Love EyeBuyDirect! They are both fast and reasonably priced!

Thumbnail of user lindsayl80
1 review
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June 26th, 2020
Verified purchase

Best place to get eyewear! Been purchasing glasses here for years

Thumbnail of user laannikaj
1 review
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June 26th, 2020
Verified purchase

Love the frames... wrong prescription. Came in a timely manner

Thumbnail of user yardeny
1 review
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June 26th, 2020
Verified purchase

The glasses came in a timely manner. Great quality.

Thumbnail of user deenaa9
1 review
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June 26th, 2020
Verified purchase

Sunglasses are cute. A little smaller than I thought though.

Thumbnail of user peggyn49
1 review
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June 26th, 2020
Verified purchase

Very easy to work with and customer service has always been helpful

Thumbnail of user felechaf
1 review
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June 26th, 2020
Verified purchase

Great fit & I can see clearly again! Shipped quickly. Super happy!

Thumbnail of user jillh340
1 review
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June 26th, 2020
Verified purchase

So many options. Excellent pricing. Quick shipping (even during pandemic)! Highly recommend!

Thumbnail of user marthac302
1 review
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June 26th, 2020
Verified purchase

Better then expected glasses are so pretty! I really like them!

Thumbnail of user kamc6
1 review
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June 26th, 2020
Verified purchase

Easy ordering! Quick processing! Great style glasses! No hassle!

Thumbnail of user johannab56
1 review
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June 26th, 2020
Verified purchase

Arrived within days. Smart frame. My father is very happy with it

Thumbnail of user bethk253
1 review
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June 26th, 2020
Verified purchase

This has been a quick and easy experience. Love my new glasses!

Thumbnail of user eamonnf
1 review
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June 26th, 2020
Verified purchase

Good sturdy packaging, pleased with the glasses so far.

Thumbnail of user itzelr8
1 review
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June 26th, 2020
Verified purchase

Never disappoints. The perfect price. Will most likely order again

Thumbnail of user allir13
1 review
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June 26th, 2020
Verified purchase

Items as described. Satisfied with this and previous purchases.

Thumbnail of user juliep487
1 review
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June 26th, 2020
Verified purchase

Awesome product and so easy to order. Will be ordering again for sure.

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.

Company Representative

Thumbnail of user leol59
Leo L.
Typically does not respond to reviews

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