I recently bought acuvue contact lens from this website, and I was pretty disappointed that the expiry date on the contact lens was 1 year shorter than another set of contact lens i bought from another supplier 3 months ago. Reason why people rate this website as 4 or 5 stars is to obtain a 6% discount on their next purchase; I'd probably not buy from this website again, after it was literally hand delivered to my doorstep without any bag/packaging whatsoever. Given that I paid like $12 for delivery, there should be some form of packaging, no? I guess these are stock hat has to be sold quickly else it'd turn obsolete, hence the low price.
Items received in good condition and fast delivery. It's a pity that I'm paying $12.90 for no packaging at all... however for biomedics 55, it's not the latest version of it... but expiry dates are in 2023 so all's good.
I received my contacts in five days in Singapore. No problem in the quality of contacts. It was better if there were some announcement about dispatched date of my courier. Anyway it was good to have a quick reply in email when I contacted EZContactLens about the delivering date. They soon informed me the approximate date of delivery and I had no problem in receiving my contacts.
This is my first time purchasing from EZContactLens and I find that the lens are good value for money because I would have paid more for the same lens at an optician. Slightly delay delivery due to unforeseen circumstances but received items in good condition.
Response was fast and transaction was easy. And they were very helpful with assistance required. However, I was a little disappointed they could not refund cash and instead credit was given. Nevertheless, they did assist in solving my issues in the end.
I ordered an eye drp, which was supposed to send me in 2-3 days. They took my money but did not sent me my drop. After a month that I complained to Bbb.
Was glad to receive the contact lens in a week, much earlier than I expected. Upon trying the contacts, am no longer worried about ordering online. Thanks!
I bought some wrong description contact lens on the site and they were willing to exchange the unopened ones for me with credit refund.
Reaction was prompt.
Received my order in 10 days. Did not have any additional packaging but its okay. Was able to find the specific contact lens type that I needed on this website although it was not as common.
Lenses received promptly with thanks. On the site I could only select - minus myopia lens choice and not +, so emailed them to confirm and they sent correct lenses prescription.
Overview
EZContactLens has a rating of 4.6 stars from 86 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContactLens most frequently mention and good condition. EZContactLens ranks 14th among Contact Lenses sites.
Supplies both optical stores and consumers.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members