EZContacts

I've ordered 3 times from them and every. Single. Time. It takes a month just to process the order. The 1-2 day processing time they say they have on their website is a joke. Customer service gives conflicting information- in the past week I've been told it already shipped and the order tracking will be updated, it's out of stock, and it's about to ship (in that order). So if you need to save the money and have less than a month supply of contacts, just know you'll be rocking those glasses for a while. As for me, they've had three shots to get it right - never ordering from them again.

It took 2 months for me to get my order. That's 2 months of me using my old broken scratched glasses just to see. The customer service agents are rude and unhelpful which completely destroys the buying experience here. Only purchase from them if you have time and patience because they will make up a million excuses why it's your fault and not theirs for why your order hasn't shipped.

Whenever a person goes above and beyond, they deserve to be recognized. Galvin F. Did a wonderful job by answering all of my million and one questions. A high level of professionalism was displayed by taking the time to point out other options for me and addressing my concerns. I highly recommend EZ Contacts. Not only are their prices great, so are their agents!

I would give EZContacts zero starts if this was an option. Ordered my contacts 3 weeks ago and still haven't received them. I called customer service three separate times and received a different explanation each time. The company is unable to confirm the status of orders and does not provide tracking information. Do yourself a favor and order from a reputable company. Many of them will match EZContacts low prices

I ordered a pair of Tory Burch glasses with progressive lenses. Price was good but it took 4 weeks from order date to receiving my glasses in the mail. The glasses are beautiful and fit perfectly with excellent vision so in the long run I'm very happy with them.
Don't know if I'll be ordering again with EZContacts if they're this slow in processing.

I found the frames I loved for significantly cheaper here than what I was about to pay at my eye doctor! They arrived within a week. Great quality designer frames, super fast service, unbeatable pricing!

I love my new sunglasses and was excited to receive them, but when I opened the box, they were so crooked. BADLY out of shape as if someone sat on them. I would pin it on it getting damaged during delivery, but inside TWO hard shell cases, it doesn't make sense. Now I don't know what to do with them!
Extremely disappointed that this is my first purchase from them.

After finding a brand of choice and going with EZ contacts to create my ideal lenses I can honestly say this was the best decision ever made. I've been getting compliments back to back ever since I received the pair. Some folks think I got sunglasses and start bugging when I tell them they are prescription glasses. The initial package came with a case, cleaning kit and also extra pair of clear lenses as well as tools to adjust for comfort. Awesome Deal!

Easy ordering process. Received in a timely manner Glasses look great as expected. Only regret is that maybe I should have tried them on prior to purchase. I may have chosen a smaller frame. But not a reflection on EZ Contacts, they are cute nonetheless.

I was shocked when I found all the negative reviews since I have shopped 4-5 times from them and never had an issue. The sunglasses are authentic and at a very reasonable price. Surprisingly, shipping time has always been very fast for me as well.

Item showed in stock and would ship in 2 days. It ended up not being and took 4-5 weeks to get. Every time I called customer service I received a different answer. I was promised call backs or emails with updates that never happened. I paid for 2 day shipping and the package went from New York City to Memphis and sat there for a several days before coming all the way back to Pennsylvania.

I ordered a pair of Ray-Ban prescription sunglasses. I was told that they would ship within 5 days. I FINALLY received the order after 5 weeks. Several interactions with customer service showed very little concern for the delay. I will gladly pay 20% more locally, as the quality would have been better also.

The glasses I ordered were out of stock and they replaced them with a smaller version. Then it took over three weeks to receive said incorrect item. I love them for contacts, but I'll never order glasses from them again.

I've spent countless hours on hold waiting for someone to even answer the phone at customer service line. Multiple emails went unanswered. I've gone a month without a glasses and still have no idea when my glasses will actually ship. The total wait time originally quoted to me when I ordered was less than two weeks. Don't order from this company unless you don't mind a long long wait. I will be cancelling my order.

I used Live Chat to help locate my order. Agent Calvin Fein was very helpful, polite and efficient. It took a few minutes to contact the manufacturer but he kept checking in to make sure I was OK. Thank you

I ordered these prescription sunglasses to have on my vacation in plenty of time. I received an email letting me know theres a delay of 7-10 days because they are out of stock. I dont understand why I wasnt told this when I originally placed the order. So disappointed

Glasses fit great prescription is good. Just need anti glare included in purchases. Anti glare is a very important part of eyewear an I think thats something to really be considered other then that these fit me perfectly. Thank you.

Has been close to a month and Ihave not received my contacts. Customer service gives the run around. Website says fully shipped, but says warehouse is processing shipment. Now I asked for a refund and they say it's still processing.

EzContacts is my go to for best value brand contacts. Search and purchase process is straightforward and simple. Shipping is always prompt. Had to use support only during the most recent order, however Rex was very helpful, responded immediately and resolved the issue within few emails back and forth. Happy customer. Highly recommend!

I was always reluctant to order prescribed glasses online, and of course now due to the current situation, I had no other choice. However the website was incredibly user-friendly and the package arrived in a timely manner (specially considering how the mail has been lately, which is also understandable) and in impeccable shape. The glasses were in perfect conditions! I could not be happier. I will definitely purchase from EZContacts again! Thank you so much!

EZContacts delivers a good valued quality product. I would have paid more than twice as much through my local eye clinic. Love my new glasses, packaged nicely with some extras to keep my glasses clean. I am all stocked up on contacts as well. I will continue to purchase from EZcontacts! Shipping is a few days for some, so plan ahead and save!

Customer service was hard to reach, and had no answers regarding delay of product shipping. Product arrived after 6 weeks of hounding customer service every other day. This company has a huge mis-communication between production, laboratory, customer service and the customer. If you want cheap glasses/contacts but don't mind waiting a very very long time (well beyond what they advertise) then EZContacts is Okay for you.

I have now used ezcontacts twice. Both times It took a good month to receive our order regardless of the offers promoted on their website for available in 2-3 days. The only reason I went back is because of their unbeatable prices. Good luck getting an update on the status of the orders until they have actually shipped and are down the street from your house.