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EZContactsReviews 6,630

3.7

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EZContacts Reviews Summary

EZContacts has a rating of 3.7 stars from 6,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.

This company responds to reviews on average within 7 days

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Wisconsin
1 review
0 helpful votes
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Probably on purpose to suck the customer in. Products and service were good.

Date of experience: June 1, 2023
Michigan
1 review
0 helpful votes
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Easy and fast
June 1, 2023

Ordered online and got the order quickly. Very reasonable prices.

Date of experience: June 1, 2023
Colorado
1 review
0 helpful votes
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Bad site overall. States frames are in stock, and they are not. You order them and they dont notify you of any delays (like them being out of stock). Then proceed on a call to tell you the are out of stock and are waiting to be refilled. Cool. About 3-5 weeks out. Oh thats nice, my glasses are medically necassiary for me to see, if i would have known i would be without glasses for this long i would have gone elsewhere. But like the site said they were instock right?!? Place is a joke, its now week7 and my order still says processing. EZCONTACTS do better your a joke of a company if you can not serve your customers like you say you do.

EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 31, 2023
Maryland
1 review
0 helpful votes
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First time ordering with this company it will be the last first had two right eyes that were crinkled up and defective they replaced them and now we have two left eyes that are defective when we opened up the new box and they are crinkled and effective and they won't replace them I will never order from this company again they suck

EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2023
Barbados
1 review
0 helpful votes
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Great Service.
June 29, 2023

The service was excellent, and the price was great. It was my first purchase and based on my experience it won't be the last.

Date of experience: May 30, 2023
Rhode Island
1 review
5 helpful votes
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EZ Contacts had the best price after shopping around. They also had all the color/style options including what I was looking for. After placing the order they arrived lightning fast, I think I received them no more than 48 hours later. I am completely satisfied with this purchase.

Date of experience: May 30, 2023
Italy
1 review
0 helpful votes
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Scam company, be aware!
June 25, 2023

I ordered multifocal contact lenses from this company. They sent me contact lenses with defects and they never accept to refund my money. This company probably is not in USA. They steal people money and they have ridiculous and horrible customer services. They mocked me. Do not buy from them!

EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2023
Indiana
1 review
2 helpful votes
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Super disappointed
June 24, 2023

Ordered glasses for my daughter in March. She received them weeks later and the prescription was wrong. They added a 0 to one of the numbers and she ended up with a coke bottle lens on one side. Lab didn't think to double check for error considering that might be a little unusual. We paid for expedited shipping and filled out a return slip with a new shipping address. Well, they sent to the wrong address. Now going on 3 months and no glasses and no offers other than, "Sorry, we hope to get it right eventually".Meanwhile, my daughter has duct tape holding her glasses together. One star for the nice customer service rep that was emailing me with tracking numbers as the glasses were traveling hopelessly around the Midwest.

Date of experience: May 25, 2023
Virginia
4 reviews
5 helpful votes
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This is my second EZcontacts order for prescription eyeglasses. This order was for a new Ralph Laurel Polo frames with my latest clear-lens distance prescription that corrects astigmatism. I received my order about 22-23 days after I placed it.The new glasses are excellent, the text on the TV (15 feet away) is perfectly readable once more. On my back deck, I was just watching the hummingbirds and they are strikingly beautiful as are all of our flowers. The sharp Polo PH2117 black matte frames both look great and feel great. The matte finish feels a little like silicone injection molding - very comfortable. I might buy another distance pair with either sunglasses tint or photochromic distance lens for outdoor use. PRICE: the price I paid was a bit high IMO as collusion in the worldwide eyeglasses industry is well known. But, I did get a very nice product for my money.

Date of experience: May 24, 2023
Montana
1 review
6 helpful votes
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I love using EZContacts, the site is easy, the service is excellent, contacts are affordable, and they arrive really quick!

Date of experience: May 22, 2023
South Carolina
1 review
4 helpful votes
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Received
May 20, 2023

I received my contacts and the first one I put in my right eye didn't feel right and I pulled it out and it had a small tear in it. First contact I ever had that was torn. Other than that they feel great. Guess I'll have to wear the right one a little longer to even then back out.

Date of experience: May 20, 2023
Illinois
1 review
0 helpful votes
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Maui Jim ALENUIHAHA Wonderful sunglasses stylish,HD polarized clear vision, great protection for the retina's glad I ordered them;
Very nice look thanks to those at EZContacts.

Date of experience: May 15, 2023
Idaho
1 review
0 helpful votes
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I bought my new Prada sunglasses from EZCONTACTS and they are the best sunglasses that I've ever had in my life. They fit perfect and look amazing. They're the sunglasses that I'll buy and have for the rest of my life!

Date of experience: May 12, 2023
Texas
1 review
3 helpful votes
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Messed up glasses
June 4, 2023

Took very long to get the glasses just for the glasses to come out lopsided, the legs of the glasses are not straight and the plastic wire is sticking out of the glasses stabbing my finger when I clean them.

EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Pennsylvania
1 review
0 helpful votes
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Fast shipping
May 4, 2023

The service was excellent! I was able to place my order very easily. The price was affordable and I even found a coupon code that made it even better. I received my order within 5 days of ordering. I will be ordering from here again.

Date of experience: May 4, 2023
Texas
1 review
0 helpful votes
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A great purchase
May 4, 2023

Reasonable prices, fast delivery, and accurate descriptions.

Date of experience: May 4, 2023
Maryland
1 review
1 helpful vote
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The only problem was that the website promised shipping within 5-7 days of order And it actually took 2 weeks. Other than that, I am very satisfied with my purchase.

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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Somewhat satisfied.
June 1, 2023

Sometimes my contacts are a funky shape. It is closed over and not curved making it very uncomfortable to wear.

EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2023
New York
1 review
0 helpful votes
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Very Easy!
May 2, 2023

This is the second time I've ordered from EZContacts and will continue to order from them! The customer service is good, the price is great, and my contacts always come so quickly!

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Persol 3108S
April 27, 2023

Very satisfied with the product and overall experience. I spent a few weeks looking for the best price both online and in-store and I finally found EZContacts. Packaging was intact and I am very happy with my sunglasses.

Date of experience: April 27, 2023
Olivia M. — EZContacts Rep
over a year old

Hi Hazel!

We are so glad to hear that you are satisfied with your purchase! We strive to provide our customers with the best possible shopping experience, and we are happy to know that we were able to meet your expectations.

We understand that shopping for sunglasses can be a daunting task, and we appreciate you taking the time to choose EZContacts. We are confident that you will enjoy your new sunglasses for many years to come.

Thank you for your business!