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EZContacts Reviews Summary
EZContacts has a rating of 3.8 stars from 6,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 2nd among Contact Lenses sites.
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I enjoyed the whole experience of purchasing my glasses from your company, especially the customer service. When I had an issue, your customer service department helped me resolved the issue almost immediately. I can't say that about most businesses today. Thank you for the good product with great service.
EZcontact has good price with quality products. Received all email notices of shipping progress. Customer services representative helping me with courtesy for all my questions.
I ordered these glasses years ago and they were stolen out of my car. Ordered them again and it took less than two weeks to get them! I even emailed the company for an update and they replied to me in less than a day and then shipped them the next. This is my favorite place to order glasses from!
EZContacts is the only place I go to order contact lenses now. Their prices are very competitive. Orders are processed quickly and shipping is fast. I also really appreciate that they are upfront with their pricing. So many other contact lens retailers online will lure you in with a low price and then add "processing" fees. EZContacts does not do that.
I am truly pleased with the service. I placed my order and it shipped within a few days. Contacts are comfy and breathable!
I recently ordered a new set of contacts from EZContacts. Easy to find my brand, order my prescription and great pricing. The order arrived as described and on time. I will use this retailer again. Thank you!
Found my brand and my daughter's for much cheaper than in the past and shipping was fast!
Very good contact lenses; fast, efficient shipping
Always get quick shipping with products at a great price.
My experiences are very Nice — no problems with these contacts. Thank you for your services and for the case holder.
Oakley was out of stock and had I not called to find out what was going on, who knows when I would have been contacted.
Messed up my prescription and refused to give a refund. Don't use them.
Always reasonable prices and excellent service! I have been getting my eye contacts from here over two years never a problem. I will continue to purchase from Ex Contacts.
Easy ordering, good prices and service. A perfect recipe for a EZContacts.
Shipped promptly, clear order communication, hassle free returns.
As Always, my order was prompt, came very quickly. The glasses are of Amazing Quality! I will buy all my glasses from EZ. Contacts!
Ordered the products they came quicker then expected and even had a contact lens case which I was about to go buy one. Saved me money. Great quality contacts at a great price and fast delivery. Will be ordering again
Awful experience. Spent $500 on Gucci frames and lenses. Ordered May 18. Arrived evening of June 17. There were multiple emails I initiated with customer service asking about the delay, asking to cancel because of the delay, asking for expedited shipping because of the delay (they agreed but then didn't expedite shipping). And the glasses don't fit and can't be adjusted to fit. They fall off my face. The material cannot be heated to adjust; the packaging says it. And the return window closed on June 17, before I even got them out of the mailbox. Are these people kidding? They took over a MONTH to get a pair of glasses that were in stock to me, lied all along, and then closed the return window the day they arrived. So I'm stuck with unusable, unfixable, unreturnable glasses? NEVER ORDER FROM THEM.
I ordered contacts that had to be made custom and they came faster than promised by my Optometrist office.
When you place the order, check that all the information is correct and submit the order. When I received the confirmation, the address was set wrong by the system, so the package would not arrive. Quickly contact me through your system (email) indicating the situation and to this day they never responded to me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members