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EZContacts Reviews Summary
EZContacts has a rating of 2.9 stars from 6,719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EZContacts most frequently mention customer service, business days and credit card. EZContacts ranks 5th among Contact Lenses sites.
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Quick and easy and good priced. Looked for awhile before ordering, better price than 1-800- contacts.
Easy to navigate website. My order was correct, and shipping was fast, so I got my lenses just in time for vacation. Would buy from EZContacts again!
Originally called to ask whY the frames I was looking at online had so many different prices. I was told they have no control and just look for the lowest price. It was like talking to a used car salesman. Placed an order due to lowest price online and I was immediately charged. Order took about a month to fulfill. When I finally received the case was broken; sent an email and they said there was nothing they could do. TERRIBLE CUSTOMER SERVICE
Ordering contacts thru EZContacts is always easy and their shipping is very prompt. They tend to have the best prices (for my contacts anyway), which is why I buy from them.
I enjoyed the whole experience of purchasing my glasses from your company, especially the customer service. When I had an issue, your customer service department helped me resolved the issue almost immediately. I can't say that about most businesses today. Thank you for the good product with great service.
EZcontact has good price with quality products. Received all email notices of shipping progress. Customer services representative helping me with courtesy for all my questions.
I ordered these glasses years ago and they were stolen out of my car. Ordered them again and it took less than two weeks to get them! I even emailed the company for an update and they replied to me in less than a day and then shipped them the next. This is my favorite place to order glasses from!
EZContacts is the only place I go to order contact lenses now. Their prices are very competitive. Orders are processed quickly and shipping is fast. I also really appreciate that they are upfront with their pricing. So many other contact lens retailers online will lure you in with a low price and then add "processing" fees. EZContacts does not do that.
I am truly pleased with the service. I placed my order and it shipped within a few days. Contacts are comfy and breathable!
I recently ordered a new set of contacts from EZContacts. Easy to find my brand, order my prescription and great pricing. The order arrived as described and on time. I will use this retailer again. Thank you!
Found my brand and my daughter's for much cheaper than in the past and shipping was fast!
Very good contact lenses; fast, efficient shipping
Always get quick shipping with products at a great price.
My experiences are very Nice — no problems with these contacts. Thank you for your services and for the case holder.
Oakley was out of stock and had I not called to find out what was going on, who knows when I would have been contacted.
Messed up my prescription and refused to give a refund. Don't use them.
Always reasonable prices and excellent service! I have been getting my eye contacts from here over two years never a problem. I will continue to purchase from Ex Contacts.
Easy ordering, good prices and service. A perfect recipe for a EZContacts.
Shipped promptly, clear order communication, hassle free returns.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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