Fabletics

If I could give 0 stars I would. I could also write a novel on how terrible this company is but ill leave it short and simple. Products took over 60 days to arrive after reaching out to their awful customer service with literally zero help. The products are cheap chinese material. Will never purchase from Fabletics again.

Stay away! I got my order today and it is total crap. I didn't even try any of it on. The quality is extremely poor. Returns are NOT easy. You have to call or live chat with a rep to have them email you a label. They charge you a $5.95 restocking fee unless you take store credit... but this stuff is so awful, I would never want anything else from this company. You also have to call to cancel your membership and I can't seem to talk to anyone. I've been out on hold and then disconnected each of the three times I've called.

Wish I could give this company negative stars.

My daughter who attends university saw the ads ordered and then charges on her credit card. She did not authorize anything and yes always read fine print but why can't kate h do an honest business and just sell clothing with no membership ONLY. Is she that unsure of just using her name alone and doing an honest business... one word... KARMA

Friend of mine told me about this shorts. I went online and purchased about 4 pair. I have to say the quality and comfort if great. But my friend few days later said, oh, call them up and opt out of the monthly charges. He said automatically (which they don't come out and tell you unless it's in the fine print) they charge your credit card each month about $50. What?! So i called and asked about that and customer service said yea we do. Well thanks for telling me! If my friend didn't tell me that or go through same experience then i would have been screwed $50 a month!

Having been with fabletics for over 2 years, i have amassed quite an extensive legging, shirt and bra collection. I love the compression in the leggings and the styles with holes along the sides are incredibly strong and do not rip! However, once i covered the staple pieces, it has become harder to engage with the more athletic / abstract styles and colours. Unfortunately, i only buy a few times a year now, and often forget to "skip the month" so my accounts ends up with lots of money sitting, waiting.

I've purchased some great clothing from Fabletics, but the quality and sizing is very inconsistent. Some items were not even wearable (leggings with no waistband that just fall down, for example).

I also didn't like the membership model, which automatically charged me if I didn't shop in the first 5 days of the month. I usually received the reminder email on the 4th or 5th day of the month and had to scramble to avoid being charged. Would prefer a more straightforward pricing model than the membership, which feels manipulative.

Be careful of this company. They will lure you in with nice clothes, branding and supposed 'great' offers - when you'll actually end up unwittingly signed up to their £44 per month 'VIP membership'. They make it hard to cancel this - I had to speak to someone in the customer services department for about 20 mins before he finally agreed to cancel my membership - kept just trying to 'downgrade' me or 'skip a month' when all I ordered was a pair of socks! Hard work, not worth the effort.

Really poorly made clothing. The 'VIP' price is probably the max they should charge. The fabric quality is disgusting and makes you sweat without doing any exercise! The jacket I got isn't lined and is really badly shaped. If I return anything I have to pay $5.95 per item to ship back and get a refund. Also, I now have to try and get out of this contract thing they sign everyone up to. I'm surprised Kate Hudson would put her name on this stuff. The pictures on the website look great, but it's so incredibly tacky.

Have been ordering from Fabletics since the end of last year and have been somewhat satisfied until my most recent purchase. I finally used some store credits I had been saving up and ordered three different pieces only for one of them never to be delivered (Marina leggings). I've looked everywhere to find a customer support phone number and it's almost like this information is hidden. So disappointed because I had been looking forward to the package for a while.

I have had a few issues and the customer service team hasn't helped me. I have tried to return items that didn't fit and been unable to do so due to unhelpful client care representatives on two occasions both online and on the phone. I have also had an order go to my former address after I had already updated my address, for which I never received 2 new credits, nor did I receive my items. The items I just received were fine however I ordered a bikini because in the past the swimwear has been fantastic but this bikini is see through and unflattering unfortunately for me I have given up on trying to return items. I also tried to cancel several times due to the poor service and have been unable to. It's a shame because the leggings and sports bras are typically fantastic if only the service matched.

The shipping is crazy long, it take three, four weeks to get stuff. I will NEVER order from them again because they are not truthful in their shipping notifications and times. They will send you a notification that it is shipped and all they did was print the label and it sits for two or three weeks. I am a ops manager at a major distribution center, I know how it works. If they said, "out of stock, due in two week" i would be much more open to ordering than just waiting on nothing.

Poor business!

While the monthly subscription model may look enticing at first, this is the biggest scam in the recent years. Below are the reasons why:
* You get "1 credit" every month for ~55$ and you can only get 1 item for that. Yes. Even if it's priced less than $55. Meaning, if I want to just get a top which is priced less than $55, I either have to use my monthly credit of higher value or save my credit and pay for it. Which only makes you spend more money and your credits keep accumulating.
* All the items in the store are way overpriced! Cheap materials that are marked up 200 to 300% more and give you 50% off.
* Everything is either nylon or polyester. Not at all comfortable for serious/intense workouts. The designs are cool but they're not really practical.
* And their shipping is always at least 5 days late than what they show when place the order. Even when my order exceeded $100, they claim to provide free shipping but it never arrived on time. Very disappointed.

In 2022, it's hard to stand by a company who carries very limited available stock options when they pitch a VIP membership as being a great option.
When you finally find something that is available even though it may not really be your first, second, or third color preference, be prepared to wait for it for 2-3 weeks before it's packaged, shipped, and delivered to the customer. Product is comparable to the price that is being paid, I could not imagine paying full retail cost for these items.

Bought an outfit with the announced deal, didn't realise i was signing up to the VIP service (which honestly just consists of annoying newsletters and offers that are still overpriced) and was charged £44 per month for the past 3 months. Luckily i checked my bank statement otherwise this would still be going on. Had to beg the customer service person on the phone about 10 times to cancel the membership and he was still trying to talk me out of it. Still emailing with the customer service almost daily, but not lucky in getting anything refunded. Apparently i can spend the money in the shop online. Do i want to spend £132 on gym clothes? Not really! All i wanted was one outfit and now this. The member credit is really not straight forward and i can't find items that come to £132.
Pretty bad Kate Hudson would endorse this as a celebrity. To me this feels like a massive scam and i don't even want to know how many people are still paying the monthly charge without realising!

I would rate below 1 star. Horrible company, they sign you up for magazines without your permission. I have been calling and chatting with the customer care to cancel and they are not helpful at all. Probably will have to take of this scam through bank.

0 stars for fabletics! After wearing one of their sports bras a handful of times, it broke. I called the company and they absolutely refused to replace their broken product! I will never purchase anything from fabletics again! Terrible customer service!

I didn't like how you spend your money, sometimes even hundreds at once, yet the points you earn expire relatively quick. This is unfair business practices. I also thought it was gross that Fabletics made the consumer pay the extra couple dollars on the chinese tariffs.

I am really picky when it comes to athletic clothing, especially leggings. I have tried so many different brands that are known for good leggings but I swear nothing tops these. I love how they hold everything in, give you a snatched figure, but are also super comfortable. I never feel like I need to adjust them because they're uncomfortable which I find myself doing with other brands.

I love the products but 2 things frustrate me about Fabletics. 1. My orders pretty much never arrive by the stated delivery date. Current order is a day late. Hoping it comes today. 2. I find it very bad practice that one cannot request a refund for a credit. I am a member on other sites with this model. All allow refund requests with a single button click.

Would give a zero but not an option.
Do not bother. This is your typical site that promises the world but does NOT meet their basic responsibility which is to cancel membership fees immediately upon notification from the member. There is simply no excuse for the excessive delay tactics, non responsiveness and overall corporate irresponsibility. Kate Hudson should immediately intervene and cease these tactics. Her name and credibility are at issue at this point.

I love shopping at Fabletics; they are one of the only places I buy workout leggings now. I love Fabletics because they offer different compressions for leggings and bras, but they never skimp on style and comfort. I think I've only ever returned one thing, and have only had one defect issue with a product that was immediately resolved (they sent me a brand new pair, free of charge (no shipping fees!). They are always prompt with their deliveries, which says a lot, and their customer service is actually very helpful. Their sizes are also true-to-size for most everything, which is such a blessing when shopping online. I definitely will continue to shop Fabletics for a long time!

No leggings are worth the cost or headache of this company! IF I could leave a review with zero stars I would! They claim the VIP program is free, but embedded in the small print you are agreeing to an automatic $49.95 charge that occurs monthly unless you know better an cancel it. No monthly email, or invoice, just a huge scam trying to nickle and dime people who thought they were taking advantage of a promotional deal. I will be notifying Better Business Bureau and be sure to take my business elsewhere in the future!

I suppose it's on us for not reading the fine print, but those $50/month charges were a surprise. A membership for buying clothes? And when we tried to spend down our backlog of $50 charges, that proved a challenge. And the stuff that we received? I don't know, do you like see-through shorts?

I see that most reviewers give Fabletics a 1 out of 5, meaning "Doesn't get any worse than this. Stay away!" I certainly agree!