Fabletics

VIP Membership? I have been charged £176 pounds for 4 months. Only ever bought 1 pair leggings (good quality) - when I thought that as a new site, I was getting a deal as a first time buyer... went back too - for a yoga top, thought that because I had bought off the site before I was getting a good deal... Nope! What a rip off, I have in my favour just had the company reimburse me for £132.00. Careful when you sign up, once those bank details and email address are in their system, the "VIP" membership kicks in with no pop up, or info whatsoever saying you are signing up for the monthly £44. Account closed, will not buy from them again - just on principle of having such a blatantly rip off site. Disappointing to say the least.

If you believe in your company and product why do you need to "sneakily" wait until the bottom of the last page to put in the monthly membership fee. Sure you can opt out between certain days. But, you know the company is counting on you forgetting. Sell the clothes at a fair price and you would have better reviews and more customers! This gives Kate Hudson, an already wealthy individual, a bad reputation!

Purchased the yoga style, high rise pants for my daughter and myself on a "special"...seriously do not want to take them off. They are comfortable. I do not feel packed into them. They do not ride down in the waist or ride up the legs. GREAT value for the $... I will definitely be purchasing more! I had also bought a cute zip up jacket. A little too lightweight for right now but can't wait to wear it in the spring.

Was disappointed to find that I was signed up for a subscription. Easy to cancel. But really disappointed when I find these charges on my CC account without my knowledge/agreement.

Order the scrubs at the $19 special and I love them and I want to order more but I wish they were $19 always. I wear scrubs to work and I felt so restricted a lot and I'm not restricted at all in these thank you so much for making this style of scrub

So i don't think that this website is a scam, but the fact that they just state "get you're first outfit for 25$" an no mention that you have to sign up for a monthly VIP membership is pretty crappy. The material of the clothing seem legit, they sale nice things just way overpriced i'd go to Nike/or the outlet malls for gym clothes instead of paying 76 dollars for one pair of pants.

Been a member for a long time. I used to really enjoy Fabletics. But the way they restructured the shopping and credits, not nearly as user-friendly, availability of outfits is minimal, The styles seem to be less creative and interesting and there's a lot less to choose from than there used to be. Also, apparently credits expire now so if you don't use them you lose them! Probably won't stick around much longer.,….

I love the clothing...I really do! I really hate the customer journey I have to take to even get an article of clothing on the website...

The website is a living migraine...It's slow, freezes, and throws so many errors that cause timeouts or restricts items to be added into cart which is an extremely poor customer experience. I tried to ask for help in adding to cart and the "tech guy" tired to gaslight me into thinking I was doing something wrong. As an ecommerce web developer, it's not rocket science to see the errors thrown into the console when clicking on something. Your development process is very flawed. Do better.

Not to mention they use pitney bowes as their shipper...so basically if you order online, expect to get your items about a month after...

Company has deceptive practices. I was never aware when I purchased leggings they would automatically charge me $49.95 every month for items I never purchased unless I opted out of a purchase every month. I called to question/cancel my "subscription", the CSR was difficult to understand. She never explained that by cancelling immediately I was not eligible for member discount rates and would be charged "full price" for any item I bought to eat up the $49.95 they already charged to me for nothing.

Items are of good quality (albeit too short) but the marketing premise and website format is very misleading.

My daughter ordered a couple of items from their site. A few months later, charges started popping up on my CC for 50 dollars, when there was nothing ordered. When you finally get a hold of someone they promise a refund that never arrives. They are thieves and liars. Their service is crap, they rob your money, and teh leggings are just not that good. Especially if they intend to rob you.Its hard to believe that Kate Hudson is part of this scam.

I signed up a few months ago to get a good deal on some shorts for my son. The shorts are Amazing and he loves them! The problem is that ever since that first order, I've had my eye on some pants for my husband and they have been sold out every month. I'll probably cancel my subscription soon because what we want is never available.

Excellent value, disappointing selection. I wish there were more color and style options, as well as greater availability in each size. I feel like most things on the site are very basic and it's kind of a letdown. I received the subscription as a gift, but I will not be renewing it for myself.

My experience was always great, love the 2 for $24 shorts, and the clothes are very high quality. Some of the shirts don't fit me the way I like but that's nothing a return can't fix. And returns are very easy. Just make sure you cancel your VIP in time if you don't want it to recur. They can't refund the member credit. Overall great experience.

It seems like every month, it was the same things listed under outfits and most of those cost less than my monthly fee. There were rarely capri length leggings or running shorts. And, the running shorts have an annoying zipper on the back, so if you are doing any type of exercise or stretch when lying on your back, the zipper has a tendency to poke.

These work out pieces are no joke! They're a great price and quality. They got great and unlike other work out gear they are not see through so you can work our comfortably and without feeling like you're showing too much in the gym. I haven't been disappointed by an item yet at all!

I ordered an outfit from Fabletics. First, I never got my order. The company claimed they delivered it to my address, and yet did not leave a note or a contact number or anything. Second, when I called to check on the status of my order, the woman told me a neighbour had signed for it. A neighbour from the building next door. Someone I have never heard of. I will never see that outfit. Third, I called to get a refund on my order and cancel my account, and then ended up with another charge on my credit card. A surprise membership fee I had no idea about. Even though the people on the phone were nice and seemed to be trying to give good customer service, they did not even try to do anything to rectify the situation. I would never recommend this company to anyone. It was the worst experience. Buying beautiful clothing should never make someone so frustrated. If I could give an overall rate of zero or below, I would.

I ordered two pairs of shorts in mid September. It says there is a shipping label created but has not shipped. I reached out once saying it had not shipped yet, and the only response was that it had shipped so I waited patiently. It's been almost 3 months since ordering. What's going on?

They had a pair of leggings listed for a price on their website but when you added it to cart it almost doubled. Chatted with fabletics team members, sent time stamped pictures proving that the price I said was listed yet they refused to honor it. I worked retail for ten years, when the company makes a mistake they're supposed to honor their mistake. Cancelled my membership right then. Obviously this company doesn't appreciate individual buyers since they've gotten bigger over the years.

Overall, I'm happy with my purchases so far. The only drawback I would say is the fact that the leggings are not the best quality. One pair has a hole and the other is starting to rip at the seam. Compared with other athletic brands I have purchased from in the past, it is pretty disappointing since they have lasted years and these have hardly lasted a few months. Bummer! But the styles are cute and if you're a member, the prices are reasonable. Not sure how much longer I will continue being a member and buying on a monthly basis though.

Legging material is scratchy and rough. I ordered a sweatshirt and it was honestly the worst constructed item I have ever ordered from any company. I opened the package and literally laughed out loud. The tag price vs what you pay as a member... also laughable. Product not even close to be worth either price point. Disappointed.

Looking for comfortable leggings that will stand the test of time and are affordable? Look no further! Memberships (which you can choose to skip monthly and still keep member benefits) give you access to discounted leggings, outfits, and to sales! Such an excellent brand! Don't waste your money on Amazon leggings and Lululemon. This is the beautiful middle ground of quality and thrifty!

My first order arrived promptly, but I do not particularly like the fabric, and do not want additional pieces of clothing made from the same kind of fabric. I called to cancel my membership; after holding for about four minutes, I was connected to someone whose phone kept cutting out, and I could not understand a word she was saying. Called back, held for another six or seven minutes, got connected to a man who clearly was trying to convince me to change my mind. I get that, but at that point, I just wanted this done. A company that renders horrible customer service is not a company I want to do business with, period; the aggravation will be endless.

Fabletics as a whole is wonderful! I recommend them to all my girlfriends who are looking for high quality workout gear but can't justify the high prices other brands charge. But, don't let that steer you to think the quality of Fabletics is lesser than the other brands out there! They are extremely comparable when you look at the quality of the material and craftsmanship! My only gripe is that shipping takes about a week to get from Cali to Utah, when that is normally about a two day transit time. Regardless, I will happily wait, it's so worth it! :)

Tried to cancel online and did, yet Fabletics continued to steal money from my account for two months and gave me a run around during my customer service call. I would never begin a subscription with this company!