Fabletics

No one cares to assist when your pack that was supposed to take 2 weeks still hasn't arrived after a month. I asked for a refund after 17 days of no package. I was told no. Then given a tracking number that's not showing any info about where the package. Just a link that goes nowhere. NEVER again. NIGHTMARE over cheap yoga pants.

I bought 3 pairs of dark colored leggings (black, maroon, dark purple with flowers) and they were all see through when used to work out! I could see the tag from inside the leggings and my underwear if I did any bending, stretching, or squatting. These leggings are useless unless you just want to lounge in them.

I love the Fabletics products. They are great quality and good value for the price. However, as a member, I am disappointed that the company no longer sends a reminder email on the first of the month about choosing or skipping the month. I sometimes forget and then I end up being charged for that month's pick when I really didn't want or need anything. As a 61 year old woman there are only so many work out clothes I need. Please review this policy!

My 12 year old daughter ordered a pair of leggings using my credit card and inadvertently became 'a member', which mans that they continued to deduct monthly charges from my card. I did not notice this until 5 months later. When I called and cancelled they said that she had a credit to use for future purchases, but has always been thwarted from ordering saying she no longer has an account.
This is a criminal organization!

I had a great experience with the customer service rep. She understood my needs and worked to make sure they were met.
I really like the clothes. They are very comfortable and breathable for when I'm working out.

I had three months worth of credits disappear with no notice and Fabletics won't reimburse me! I have spent a lot of money with this company but never will again. They could have easily issued me a gift certificate but no. They send emails weekly advertising sales which regularly land in my email inbox yet tell me I need to check my spam file for the emails warning of potential credit expiration. I checked and never received any such warning from Fabletics. This is simply out and out theft.

Bought my leggings and I love them. But Greed and dishonesty as taken the gloss off my purchase. Justfab have been taking money out of my account. Signed me up to a subscription (Justfab)
I couldn't figure out what I'd purchased. Did a bit of investigation £49 gone out of my account today. Looked back then realised it was my leggings I'd bought back in June. £147 later!, Stay well clear of this company... Pretty face and celebrity endorsement... greed all the way!,, will be reporting to Trading standards

I love the product, but:

1. It took about 2 weeks just to ship out, I'm not expecting them to be Amazon Prime but waiting almost a month for a pair of shorts is a little too much.

2. I don't like the whole subscription system and how they try to create this big "contrast" between prices before and after subscribing: "without subscription: $100, with subscription: $30" - just sell it for $60 and call it a day. People don't want to be paying subscriptions for workout clothing.

I was very excited about the product promise and the promotion (2 shorts dor $24), but didn't really understand I was signing up for a subscription until my credit card was charged with ~$54 a couple of weeks after.

Shorts are really good (only complain is that they take quite a bit to dry out, if used for swimming) but I do not consumer fitness clothing to live up to that subscription.

Fortunately, customer care was quick, responsive and nice to cancel the subscription and refund me upon request.

Non responsive, overall this company is full of promos and gimmicks. Sent me an order that I did not order. Wanted to speak to them to contest this ghost order but customer service was totally unreachable. I tried through their website but conversation was terminated both times. Tried facebook where they are supposedly online 24/7 and received no response. Horrible

After dealing with this company I am highly suspicious that the 5 star reviews are legitimate. I'm am very literate, thank you very much, and I got sucked in like just about everyone else. I would run from this company. Even if they are not a scam, I would stay away just because of the horrible customer service. Kate Hudson should be ashamed to have her name affiliated with this company.

My VIP accounts were all closed and somehow my credit card kept getting charged. Customer service agents were useless (even though the first time this happened the agent who helped me promptly refunded my erroneously charged monies). The second time it happened - not so much. "Management" was also useless. They could identify that it was coming from someone else's account but could do nothing for me. Sounds like fraud to me!

To be a member you just need to pay the monthly fee which, honestly I think is very reasonable considering what you can get per month for this membership. It's easy to place orders orders always come on time it doesn't take forever. The quality of the clothes is decent. The only objective I have is, there's really not much variety, and it tends to cater to a very specific body type.

Most experience has been what was expected and smooth. Very disappointed with 3 purchases and both were concerning tennis type shoes. Ordered 1 pair and in my normal size. They were a little snug but I keep them hoping they would strectch out some but can hardly wear them now. Then tried to order a 2nd identical shoe in another color wit a half size larger and they were smaller than the first at 1/2 size smaller. I returned and ordered another 1/2 sizer larger and it did not work either. I had to return them as well. I will not be inclined to order shoes from website any longer

I have ordered many times; tops, pants and sport bras. The price was too good not to try, in the beginning. I have only been completely happy with one top. There is always something off about the fit and/or the feel of the item. I am a very average size 8 without any part being overly big or small. The bras are always too tight around the chest but too long in the straps and gaping. I have even had a seamstress alter a bunch of them.

I purchased one pair of leggings to try but returned them because I was dissatisfied. I was horrified to find they actually deduct $49.95 from my account if I do not make a purchase from them in the first 5 days of the month. Never have I experienced an online store coerce you into purchasing with them by deducting a hefty monthly fee. I never planned to purchase from them again. Luckily the representative stopped all future payments and was accommodating but this company should be ashamed of themselves.

Using the website and ordering is still simple but I am disappointed in other aspects. One, the prices per outfit have increased quite a bit and the options for outfits have decreased. They seem to sell less outfits and are selling more single items for higher prices. Second, last month I actually purchased an outfit as well as some sale items on a separate day and was still charged a member credit... I guess from now on even if I purchase something I will still click the skip option.

Shameful business practice to keep card details for a monthly 'membership'. My 70 year old mum bought a pair of leggings as a Christmas present and didn't read the tiny small print about taking a monthly subscription fee. She has been paying £44 since 2019 and has accrued £836 of credit and the will not refund. Disgusting way to operate.

While I have enjoyed some of the clothes I've gotten, because of the way membership works (you lose all benefits immediately upon cancelling), it feels as though if you want to use your points and actually get the benefit of the membership you've paid quite a lot of money for each month, you can't cancel. I finally did just because I felt trapped and like it was far too much money for what I got. Would not recommend.

The vip promotion is where they get you and I presume is where they make the most. In my situation I'm pretty sure I saw the cheaper price and they didn't put any alerts or tell me about a 60$ a month charge. Other than that which they did refund and cancel the membership the clothes are really good. The customer service guy I just talked to was pretty prominent on selling me something else and wanted to keep me in the membership. As he's told and I'm a salesman as well and I know how the job is. Other than scam sales tactics the products are good and customer service is above average just be careful.

Unfortunately, I don't feel there is a lot to choose from as far as tops for middle-aged women. At the beginning I bought tops that were sleeveless, but were cut appropriately (not showing a lot of shoulder). Additionally most tops are cropped. I dislike the way they moved the F branding to the middle of the leg. I prefer it near waistline. I realize you are probably trying to get your name out to more people, but I have been stopped by someone telling me I have something on the back of my leg twice now. I do appreciate the high collared zip jacket that has elastic waistline and wish they would offer more. I wear my black "windowpane" one all the time and get a lot of compliments and ladies ask where it is from.

I don't like how they charge $50 a month for a member credit, but then constantly run sales where the items are valued way lower, but still say it will cost 1 member credit to buy. The adjustments don't match and the consumer ends up losing money on that deal.

Orders from online took weeks to deliver every single time. Tracking was never accurate. I ordered a pair of the "one" shirt which is supposed to be able to use as swimming wear and one time in a pool and the color faded terribly and now looks like Tie dye.