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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

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Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user erniej62
New York
1 review
0 helpful votes
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February 15th, 2025
Verified purchase
• Updated review

Took almost a month to receive shipment of in stock items. Also very limited selection in certain sizes.

Date of experience: February 5, 2025

I really like my purchase BUT...
January 12th, 2025
Verified purchase
• Previous review

I find it very difficult to cancel my subscription on line. Subscription may not be a bad idea but many times items I want are not available in my size so I cannot use it. Very limited selection as well. Also, sent all the pants on my first order back because the zippers were awful. Very happy with the lined shorts and long sleeve athletic shirts. Not pleased with the "cotton" polo which shrunk and pilled after the first wash.

Date of experience: January 2, 2025

Thumbnail of user miyam26
Minnesota
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Great company. I like options of cleaning out the closet for credit via thredup. Just another reason like the company. Recycle and reuse clothing in the best possible way.

Date of experience: January 4, 2025

Thumbnail of user deettes6
Wisconsin
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I heard so many amazing things about the leggings. They are a much better quality than the cheaper brands but I can not say they are more comfortable.

Date of experience: January 5, 2025

Thumbnail of user lindad5826
Delaware
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Love, love these pants! I ordered tall for my 5'7" frame. A little too long by 1". Fabulous soft material, fit, and wicking power. Only thing I didn't like was membership fee which I called and representative deleted immediately.

Date of experience: December 6, 2024

Thumbnail of user spatrick120
California
1 review
0 helpful votes
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December 22nd, 2024

So I was a former member of the membership program for far too long before realizing I did not need a pair of shorts every month, so I cancelled. I was wearing a pair one day when my friend asked for some too, so I bought a pair using a token, which I got once/month from when I was a member. However, I did not realize that using a token would resubscribe me to the membership again, a mistake that cost me $120. Sign up for the VIP program at your own risk!

For the shorts themselves, they're...alright. The pockets have a weird, tacky feeling, which isn't a great feature for tennis when I'm reaching in there to get a ball every thirty seconds on my service game.

Date of experience: December 12, 2024

Thumbnail of user anae323
California
1 review
0 helpful votes
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February 13th, 2025
Verified purchase
• Updated review

The fabric and fit are top quality. I always get so many compliments when I wear my Fabletics!

Date of experience: February 3, 2025

Scrub sets
November 25th, 2024
Verified purchase
• Previous review

I'm loving all of my new Fabletics scrub sets! They are so soft and comfortable.

Date of experience: November 15, 2024

Thumbnail of user cherylm2080
Virginia
3 reviews
0 helpful votes
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February 15th, 2025
Verified purchase

Love this store! If they don't have your size will order and send to your home. Clothes very well made, so comfortable and beautiful colors!

Date of experience: February 5, 2025

Thumbnail of user aleksandrad39
California
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

After 1 wash they look horrible. I truly love Fabletics but this purchase was not what I expected. I do only recommend warm weather tights.

Date of experience: February 4, 2025

Thumbnail of user hcrnv
Iowa
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items.
One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: December 1, 2024

Thumbnail of user steves6386
Florida
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I am very disappointed in my experience with your company, i agreed to pay one price on line as a new user, when i received my American Express bill it was much higher, your web site is also not user friendly at all, which is unfortunate because i liked the garment i purchased,

Date of experience: December 2, 2024

Thumbnail of user jackieb1367
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've still chosen Fabletics as my daily workout gear. However, when shopping for myself and now my husband and son….i find many of the items and sizes needed are not available. That has been discouraging.

Date of experience: December 1, 2024

Thumbnail of user jinnymariec
California
1 review
1 helpful vote
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December 11th, 2024
Verified purchase

I've purchased a huge amount of stuff from Fabletics, most of it is great! However, I am a big woman and many of my choices in size are not available, bc they're either sold out of my size, or they don't offer that item in my size at all, which can be very frustrating when buying clothes. I am very happy with the quality of the merchandise offered, Everything I've bought from this company has been very well made, with small considerations added here and there which makes my purchases even better.
So yeah, overall my experience has been wholly positive and I will continue to shop here!

Date of experience: December 1, 2024

Thumbnail of user evelyna969
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I've used fabletics for about over a year now and have always had a positive experience with them. I love their high quality products and they give you awesome customer service. I've had to change the size on a few items on multiple occasions and have never had an issue. Shipping is also super fast! Thanks!

Date of experience: December 2, 2024

Thumbnail of user johng11123
Texas
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I recently purchased a few pairs of shorts from Fabletics are various colors. Their advertisements claimed that the fabric hides sweat. This is completely false. The light blue and grey shorts show all sweat especially in regions where you do not want to see discoloration of the fabric. Sometimes it looks like I have urinated myself. I do not recommend their shorts, unless you buy only black.

Date of experience: December 2, 2024

Thumbnail of user josephd2872
New York
1 review
0 helpful votes
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January 13th, 2025
Verified purchase
• Updated review

I find Fabletics to be one of the best online sites to purchase workout gear. They are very comfortable, true to size and the ordered items arrive quickly.
I highly recommend Fabletics!

Date of experience: January 3, 2025

Great Shorts
August 14th, 2024
Verified purchase
• Previous review

The shorts fit very comfortably and are great for the gym. The liner doesn't "bunch" up. They are a great workout shorts that are very stylish.

Date of experience: August 4, 2024

Thumbnail of user kalifac1
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I love the quality of the clothes. The options are endless. I just wish I could find some longer shorts. Most plus sized girls like myself like shorts to come a little above the knee instead of mid-thigh. Other than that no complaints. I'm pleased with every outfit I get.

Date of experience: December 5, 2024

Thumbnail of user rachelm2807
North Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've made one Fabletics scrub purchase, which I returned because the fabric was very thick and uncomfortable. Shipping time was a bit lengthy- close to 10 days. I may try the scrubs again if a different material is offered.

Date of experience: December 1, 2024

Thumbnail of user kimp2047
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Extremely friendly and helpful staff! It's always a pleasure going in there love the clothes which I spend a lot of money. It's nice to walk into the store and 95% of employees greet you by first name.

Date of experience: December 4, 2024

Thumbnail of user kittydw
District of Columbia
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I ordered color-coordinated pants, sweater and jacket. I needed the pants in a larger size. Fortunately, the pants were available and the exchange was very easy. I love Fabletics!

Date of experience: January 6, 2025

Thumbnail of user azitaa4
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I have had a wonderful experience being a VIP customer and getting great value, ease of return at the nearby store, and customer service. My only concern is not offering healthier fabric such as cotton on more styles and that is the reason for giving 4 stars.

Date of experience: December 1, 2024

Better Fabric
November 15th, 2024
Verified purchase
• Previous review

I am very satisfied with everything about Fabletics except that I would have liked it better if they used healthier fabric such as Cotton instead of recycled plastic for the material of the clothing. That's my only concern specially nowadays with the increased rates of cancer.

Date of experience: November 5, 2024

Satisfied
July 11th, 2024
Verified purchase
• Previous review

Easy and smooth service. The online shopping and the option of returning in store makes it easy.

Date of experience: July 1, 2024

Thumbnail of user rachelc2446
South Carolina
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I like the quality of the stuff at Fabletics. Sometimes it takes a few tries to get an item that works for me, but the return policy is very easy to work with. The only thing I dislike is how long shipping is. Usually, standard shipping takes 5 days to get to me. Every fabletics package ive ever gotten takes 2+ weeks, which is frustrating. I wish there was a better option for standard shipping.

Date of experience: December 5, 2024

Thumbnail of user rogerg797
New Mexico
1 review
0 helpful votes
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December 15th, 2024
Verified purchase
• Updated review

Every time we visit the store at Chandler mall we are always greeted by friendly employees. The service is impeccable and they are always willing to help us get stuff shipped to the house.
We shopped there for all of our nieces and nephews.

Thank for a great clothing line and exceptional customer service

Date of experience: December 5, 2024

Exceptional Customer service
August 25th, 2024
Verified purchase
• Previous review

We have always had great service with the Fabletics store at Chandler mall in Chandler, Ariizona. They are very professional and always willing to help us find a size. They are very patient while we browse and never hover. We do a lot of shopping on line but always find our way back to the store to get things for our niece and nephew.
They also offered to help find a size on line and have it sent out to our house.
The last shopping trip to the store in late July we were surprised to see that they remembered my wife's and nephews name.

We have settled in on Fabletics and will not seek out other brands.

Thank you again

Date of experience: August 15, 2024

Thumbnail of user andiek7
Oregon
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I purchased 3 pairs of scrubs. None of them fit right, I requested to exchange one pair and never got the exchange. I returned all 3 pairs back and was only refunded for $45.

Date of experience: January 4, 2025

Thumbnail of user katherinej1069
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Over the last 6 years, I've been a Fabletics customer. The leggings used to last for YEARS, now they pill, rip, and fade. They are also now VERY transparent. The material is thinner, rough, and not as durable for an active lifestyle. The sizing is changing and everything is running smaller. The leggings I've purchased over the last few months developed pilling, holes, and faded after ONE wash. They are see through and a more scratchy rough material. I am cancelling my membership and starting to explore other brands. Fabletics felt like affordable luxury (still have leggings and jackets from 5 years ago that look so NEW people stop and ask where I purchased them. They are no longer available I tell them, because the jacket styles are gone like the Amara hooded jacket and the other half mesh full zip jackets I still LOVE, the leggings are now poor quality so I cannot recommend.) Now Fabletics feels like shopping at Shein. They focused on fast fashion and quantity of styles. Before, they prioritized durability and quality of their styles. The difference is apparent. I will not support fast fashion. I will pay more for quality items, gladly. Fabletics is great for teens and college kids now. Also, tags rip off when you try on an item, making it non-returnable. Correct this tag placement, PLEASE!

Date of experience: January 1, 2025

Thumbnail of user betsyl204
Texas
1 review
0 helpful votes
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February 14th, 2025
Verified purchase

Fit is true to size. The leggings wash well and are very comfortable during Pilates. A great addition to any exercise wardrobe.

Date of experience: February 4, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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