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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 12,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    849
  • Value
    856
  • Shipping
    834
  • Returns
    597
  • Quality
    815

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.1%
Positive
1,906
Neutral
300
Negative
1,385
View ratings trends
229
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How would you rate Fabletics?

Reviews (12,119)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1858) vip membership (468) credit card (343) vip member (276) kate hudson (211) sports bras (289) workout clothes (153) shopping experience (76) quality products (141)
Thumbnail of user esildab1
Washington
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Very happy with the products I recommend them to family and friends constantly.
The materials are durable.

Date of experience: February 2, 2025

Thumbnail of user blaines128
Kansas
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Super comfortable clothing. Incredibly soft and stretchy. Will definitely be ordering more for the spring and summer!

Date of experience: February 2, 2025

Thumbnail of user kierrap12
Germany
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

I'm able to put my address down as a place to ship to but somehow it keeps getting lost. I have yet to receive my package and got an email saying I got a refund and, you guessed it, no refund. It's sad that other businesses are able to ship to me no problem but y'all can't. Officially moving to gym shark now

Value
Shipping
Returns

Date of experience: December 7, 2024

Thumbnail of user cassandrau36
Illinois
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Fabletics has truly impressed me! The quality and variety of their products fit seamlessly into my lifestyle, and I'm always receiving compliments on my outfits. One standout feature is the fit guarantee—something I haven't found anywhere else! The return process is a breeze, which is such a relief. I also love how they introduce new products every month, along with a points system and the flexibility to skip membership months. Almost all of their items fit true to size, especially when it comes to the length of the bottoms, which is a game changer for me. Navigating their site is easy, and I appreciate the option to select models that resemble my size and body type—a feature not many brands include.

However, I didn't give Fabletics a full five-star rating for a few reasons. For one, I believe that the monthly VIP membership should always offer free shipping without any purchase minimum—or at least consider lowering the membership cost.

I've also noticed that the darker shades of fleece and year-round cottons tend to develop odd spots after washing, even though I diligently follow the care instructions to a T: turning items inside out, washing in cold water, and tumble drying on low.

Additionally, I've found that popular new items sell out super fast, and it would be helpful if they offered a restocking notification option.

As someone who's tall, I'm still on the hunt for that perfect pair of leggings. While I've tried several styles, many tend to run small and are cropped higher than I prefer. But I remain optimistic—I'm sure I'll find a winner soon!

Lastly, while customer service is usually stellar, I did have a hiccup during an exchange that made the follow-up a bit challenging and time-consuming. Overall, I'm excited about my Fabletics experience!

Date of experience: February 2, 2025

Thumbnail of user susann820
California
2 reviews
0 helpful votes
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December 16th, 2024
Verified purchase

I felt that their sizing was not accurate for American clothing. Also, had a color substituted that I did not want.
The return was lengthy and difficult and I still don't know if they refunded my money. BEWARE

Date of experience: December 6, 2024

Thumbnail of user michaelg10724
Mississippi
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

Product was great and I love the 2 pair of pants I ordered. The emails are overboard and I am seeing I was charged $59 this week that I will be disputing!

Date of experience: January 9, 2025

Thumbnail of user richc700
Virginia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Quality is good and everything is comfortable but we really need more color options. I'll buy again, but I end up holding onto credits hoping for more options.

Date of experience: January 1, 2025

Thumbnail of user ak620
Kentucky
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Site is nice. I wish it would tell you when items were out of stock or sold out before you click on them. And they would add more bundles.

Date of experience: February 1, 2025

Thumbnail of user alexisv861
Florida
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

The app makes it very difficult to skip the month, almost as if they want you to become frustrated enough to give up and let them take your money

Date of experience: February 1, 2025

Thumbnail of user glinysb
Florida
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I love all the items, however, I need to return one of the shirts (for a smaller size) and it is not showing up on my order so I am unable to return it

Date of experience: January 1, 2025

Thumbnail of user merissah11
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I am always impressed with the quality of my items purchased from Fabletics. Their pants are never see through and they hold up well during workouts. I hate having to keep pulling up pants when I'm running and I never have that issue in Fabletics bottoms. Their accessories are also phenomenal. I treat myself and shop here monthly 🤭

Date of experience: December 1, 2024

Thumbnail of user jonathanp1927
Maine
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

The quality of the clothes are great, but I think the overall cost of the VIP is kind of high when the majority of things people purchase and use the credits for are on sale and a lot less than the VIP cost.

Date of experience: January 3, 2025

Thumbnail of user rachelg2073
Pennsylvania
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

My first order had a pair of leggings. I was really really excited about trying! Very very soft. Started pilling almost immediately. Went back and forth with fabletics but they sold out of the color… (i had ordered a matching top for said leggings) settled for exchanging for black. Worn once and no issues yet, but im still not thrilled as i have a green top and nothing to match like i had hoped! Was going to cancel but was talked into a store credit to try again. Waiting on the arrival. Hoping im happy! … we will see.

Date of experience: November 29, 2024

Thumbnail of user matthewb4304
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I love the fit and feel of Fabletics shirts and pants. Most of my wardrobe is slowly converting over to Fabletics. The only downside with this product is the stitching quality. I received one shirt where 4 buttons fell off because the sewing was loose, and one pair of pants developed a hole along the stitch line on the backside after wearing for about a month.

Date of experience: December 2, 2024

Thumbnail of user evas650
Texas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Membership is a scam. I did not appreciate the credit redeeming system. Many items are cheaper than what a credit is for, but they can only be redeemed for 1 credit. Total scam.

Date of experience: January 1, 2025

Thumbnail of user markb8913
Michigan
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I love your clothes. Big man active wear is hard to find. I tried 3 times to order clothes for my daughter in Colorado. It kept being canceled. I finally bought her an outfit from Dunhams.

Date of experience: January 1, 2025

Thumbnail of user bonniea639
Indiana
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I ordered 2 pair of sweats from Fabletics, which I do love; however, somehow when ordering them I was signed up for some kind of club for $59 a month! You can imagine my surprise when this charge showed up on my Paypal! I think this kind of underhanded marketing is actually more harmful than helpful for a business because I was quite annoyed when I had to take time out of my day to resolve this matter.

Date of experience: December 4, 2024

Thumbnail of user myshelb
Washington
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

Every time i have ordered my order is always correct, always as pictured or even better in person and wonderful fit. I am not tugging and pulling constantly on the waist or the thighs to keep the fit. Very fair pricing keeps me coming back repeatedly.

Date of experience: December 1, 2024

LOVE LOVE LOVE MY FABLETICS💕
October 11th, 2024
Verified purchase
• Previous review

I tried Fabletics when i was on a journey to regain my health. They have seen me thru a 90 pound weight loss down to a very healthy 135 pounds and actually helped motivate me to go in the gym. Look cute? Yep! Feel good about myself wearing them? Yep! And so comfortable. Very glad i found them. I own a massive amount at this time but that doesnt stop me from adding more. I appreciate the variety and the controlling hold of the fabric.

Date of experience: October 1, 2024

Thumbnail of user jenniferf4100
Arizona
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Product to many seams which made the leggings uncomfortable and all the tanks for working out are actually cropped- not a fan. I won't be buying here again until they make major design changes especially with the price they charge I can get Lulu for a few dollars more no seams and not mid-drift tanks

Date of experience: December 1, 2024

Thumbnail of user jeralynf1
Colorado
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

Definitely size up by two for the power fit. Power fit is also not very soft as compared to other brands. Returns challenging.

Date of experience: February 2, 2025

Thumbnail of user annas3290
Washington
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

What I ordered was average to low quality, and canceling the unwanted membership is very difficult. It's also $60 a month, which I've also had a hard time getting refunded to me. I bought men's athletic shorts. 10/10 do not recommend

Date of experience: December 2, 2024

Thumbnail of user kylab69
California
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

I don't like the "import taxes". Sometime that charge has been greater than the cost of my purchase. The shipping takes a while too. It's never quick. I'm tall and you used to offer more items in "long" which I need. I have a 37" inseam. Many of the items I received marked "long" weren't any different than the standard.

Date of experience: December 9, 2024

Thumbnail of user casseyo2
Idaho
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

Didn't love the long return times and not thrilled with the options I can use my credits on. My sizes are sold out

Date of experience: February 1, 2025

Thumbnail of user freddrickl
Texas
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Sour note to the Purchase was as you know, the reoccurring &59,00 charges every 4-5 days charged to my account. I was totally disgusted.
Went to Europe last week and the crouch began ripping and the pocket zipper are constantly getting snagged while opening or closing pockets,

Date of experience: December 4, 2024

Thumbnail of user andreaj1450
Pennsylvania
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I have been a member for a few months (since August) and I've liked a lot of the items. Some are weirdly sized but the majority are as expected if you check the size charts.

The sales are great but you can't always wait if you want your size. The membership is confusing—it takes a lot of clicks to skip a month of credits, and you can purchase weird things with a credit. Why would I use a $60 credit for a $29 item? I don't know, but fabletics seems to think I will. I'd prefer cheaper items be 1/3 credit or something so I can get three things I want rather than trying to find a bundle that I like/want most of the items in.

Customer support was very nice when I reached out.

Date of experience: December 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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